Central Plumbing & Heating Reviews 483

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Excellent advice and installation of our kitchen plinth heater. Such a fantastic idea and so well installed and looked after by Liam and Will! Fabulous service and company.

Rated 5 out of 5 stars

Liam and his team were impressive from start to finish. His approach was very professional in outlining the work required to fit an air source heat pump at our property. The survey was comprehensive a... See more

Rated 5 out of 5 stars

Excellent installation and after service care from Will and his apprentice Kane. Quality meticulous workmanship from a courtesy team. His pipework and cabling was incredibly neat and well thought... See more

Rated 5 out of 5 stars

We had a new boiler fitted recently, cannot fault this service, when we accepted the quote it was booked in so fast, very decent price for sure! Installation was absolutely sound! Made sure it was all... See more

Company details

  1. Plumber
  2. Gas Installation Service

Information provided by various external sources

With a great team of engineers and office staff, you can rely on Central Plumbing & Heating when you need us.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

483 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

Efficient

Efficient, timely; sociable fitters who did tidy job and never left a mess. Even better it works!

March 20, 2024
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Reply from Central Plumbing & Heating

Thank you so much for taking the time to leave this lovely review

Rated 5 out of 5 stars

Good all round service

Good all round service.
Good job done , cleaned all the mess up balanced the system and checked it was all working properly before they left .

March 20, 2024
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Reply from Central Plumbing & Heating

Thank you so much for taking the time to leave this lovely review

Rated 5 out of 5 stars

An Efficient and Reputable Company.

I can't praise Central Plumbing highly enough! Fast, cheerful, friendly and most importantly, reliable service offered from start to finish. Called first thing Monday morning, no hot water all weekend. A van arrived around noon, tried to remedy the problem to no avail, as they didn't carry the valve we needed on the van The engineer phoned in the issue to HQ. At 4:30 another van arrived, having collected the valve, and fitted it. He even had time to look at a dodgy sink fitment whilst he was here. Both engineers were lovely blokes, chatty, polite, took off their shoes and got on with the job!

First class service from a very reputable company.

March 25, 2024
Unprompted review
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Reply from Central Plumbing & Heating

Thank you so much for taking the time to leave this lovely review, it means the world to us.

Rated 5 out of 5 stars

Such and efficient, friendly and professional service

Hi,

Hope you are well. I have to say this is more than likely one of my top five most professional and efficient companies that I have worked with.

I would like to give particular mention to Gemma in the office, who simply made the whole process a walk in the park. The way things are in business, it is not every day, understandably that one has the time to leave feedback on a service , but when you get a service as exceptional as the one I experienced, you have to make time to show appreciation for it and give credit where credit is due. Gemma is an absolute credit to the business and absolutely deserves the praise that often as employers we forget to give people like Gemma.
She takes full ownership of her role, and after a second thought, I might be inclined to think she is actually one of the owners of the business, because the care she takes with clients (from my personal experience) is one that I can liken only to that of an owner , but if she is not one of the owners and is part of the team, then fair play to her even more so, and I truly hope she is given the recognition she deserves for the person that she is.

I have to apologise for this, but I did not catch the name of the gentleman who came to my site and actually did the work, but again, a very polite and decent gentleman. Absolutely nothing was a problem for him and he sorted the place out so quickly , neatly and efficiently. Again, someone who is a great advert for the company and is clearly happy with his job, which is testimony to the company as a whole.

All in all, central heating and plumbing, this is a massive thumbs up from me. I have just recently opened this depot in this area and I am so pleased that Riley stopped when I was following his van round Lincoln and he gave me the details on how to get in touch.

I can’t thank you all enough for what you have done and I look forward to working with you much more in the future.

March 11, 2024
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Reply from Central Plumbing & Heating

Gemma is a SUPERSTAR! Thank you so much for taking the time to leave this wonderful review. We appreciate it so much.

Rated 5 out of 5 stars

Good service

Always a quick response for an appointment and good communication. Great service and very reliable. Thanks again for a great service.

February 21, 2024
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Reply from Central Plumbing & Heating

Thank you so much for taking the time to leave this lovely review

Rated 5 out of 5 stars

What an amazing company and service

What an amazing company and service . The engineer who called this morning was just lovely! Couldn’t be more helpful, lovely smiley face cheered up a Monday morning. They really deserve more then 5 stars , such a pleasure to deal with . Thank you .

February 19, 2024
Unprompted review
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Reply from Central Plumbing & Heating

Thank you so much for taking the time to leave this lovely review

Rated 5 out of 5 stars

Great Service!

Excellent, prompt service as usual, courteous, informative and helpful.

February 8, 2024
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Reply from Central Plumbing & Heating

Thank you so much for taking the time to leave this lovely review

Rated 5 out of 5 stars

Thanks to Matt for good service and…

Thanks to Matt for good service and care for boiler service also sorted the toilet new washers....
Surprising some plumbers are not keen to do that job thanks again.....

February 5, 2024
Unprompted review
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Reply from Central Plumbing & Heating

Thank you so much for taking the time to leave this lovely review

Rated 5 out of 5 stars

New radiators installed.

We are very happy with the work carried out by Central Plumbing & Heating.
All radiators in the property were replaced with new radiators.
Will & Kane did a great job. Very professional, very knowledgeable, happy to answer any questions we had & kept us informed all the way through the installation. Quality of work to a high standard.
Made sure we were happy with the position of the radiators on each wall before fixing.
All the old radiators & rubbish removed & place left tidy.
Office also kindly checked that we were still ok for the installation beforehand.
An engineer came back out the following day to check all the Radiators were funtioning as they should be. Would highly recommend & we will be using CP&H again.
Mr & Mrs Robbie

January 18, 2024
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Reply from Central Plumbing & Heating

Thank you so much for taking the time to leave this lovely review, it really means a lot to us.

Rated 5 out of 5 stars

Prompt

Prompt, Friendly, Quality workmanship and service

January 18, 2024
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Reply from Central Plumbing & Heating

Thank you so much for taking the time to leave this lovely review

Rated 5 out of 5 stars

Thank you to a great team at Central Plumbing and Heating.

Being old [I am 80!] and not very well, I recently felt very vulnerable when faced with a seemingly daunting domestic problem - I needed a new boiler! My son, who is a customer of Central Plumbing and Heating, recommended them.
Several attempts to repair the old boiler had proved futile, so I was left feeling very cold and exposed. The crew at Central Plumbing and Heating came to the rescue. From the staff at the office who noting my situation, gave me priority for installation, to the excellent fitter, Jason, who went out of his way to ensure that the new boiler was working efficiently, and that I was warm once more. The day the boiler was fitted, it was cold and raining, but despite that, Jason was very cheerful and supportive, and did an excellent job. The pricing was very fair too, I was completely satisfied. So to the caring and efficient office staff, to the service team, a very big 'thank you' for all the help you have given me.

January 4, 2024
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Reply from Central Plumbing & Heating

Thank you so much for taking the time to leave this lovely review, we are so happy we were able to help you.

Rated 5 out of 5 stars

Always reliable

Always reliable, professional and friendly.

December 20, 2023
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Reply from Central Plumbing & Heating

Thank you so much for taking the time to leave this lovely review

Rated 5 out of 5 stars

Very quick and professional

Very quick and professional, I had dean come round to replace my corroded radiator made a good job

November 24, 2023
Unprompted review
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Reply from Central Plumbing & Heating

Thank you so much for taking the time to leave this lovely review

Rated 5 out of 5 stars

Prompt and efficient

Finn was friendly and helpful, and mended my leaking radiator. He fitted two new taps. Fastidious, clean, tidy and punctual.

December 1, 2023
Unprompted review
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Reply from Central Plumbing & Heating

Thank you so much for taking the time to leave this lovely review

Rated 5 out of 5 stars

Thanks to James fixing our issues

Thanks to James fixing our issues. Thought we'd be left waiting till after Xmas but everything is fixed and back on track.

December 19, 2023
Unprompted review
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Reply from Central Plumbing & Heating

Thank you so much for taking the time to leave this lovely review

Rated 5 out of 5 stars

A great company and great workers

A great company and great workers. Especially Riley, what a kind, helpful and great guy. Did such a great job.
Would definitely recommend central plumbing and heating for their hard work and 5 star standards. Will definitely be using them again in the future!

December 5, 2023
Unprompted review
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Reply from Central Plumbing & Heating

Thank you so much for taking the time to leave this lovely review

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