Central Plumbing & Heating Reviews 483

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Excellent advice and installation of our kitchen plinth heater. Such a fantastic idea and so well installed and looked after by Liam and Will! Fabulous service and company.

Rated 5 out of 5 stars

Liam and his team were impressive from start to finish. His approach was very professional in outlining the work required to fit an air source heat pump at our property. The survey was comprehensive a... See more

Rated 5 out of 5 stars

Excellent installation and after service care from Will and his apprentice Kane. Quality meticulous workmanship from a courtesy team. His pipework and cabling was incredibly neat and well thought... See more

Rated 5 out of 5 stars

We had a new boiler fitted recently, cannot fault this service, when we accepted the quote it was booked in so fast, very decent price for sure! Installation was absolutely sound! Made sure it was all... See more

Company details

  1. Plumber
  2. Gas Installation Service

Information provided by various external sources

With a great team of engineers and office staff, you can rely on Central Plumbing & Heating when you need us.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

483 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

This was our third year of boiler…

This was our third year of boiler service from you, and from the phone call to your very efficient staff to the engineer who serviced our boiler we cannot fault Central Plumbing and Heating.We would not hesitate to recommend you.

October 16, 2023
Unprompted review
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Reply from Central Plumbing & Heating

Thank you so much for taking the time to leave this lovely review

Rated 5 out of 5 stars

Excellent communication both with…

Excellent communication both with Carl and via email re quote appointment etc. Arrived on time polite clean staff who didn't time waste but found time to explain anything we needed to know. Would definitely use the company again after previous experience with other trades.

October 17, 2023
Unprompted review
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Reply from Central Plumbing & Heating

Thank you so much for taking the time to leave this lovely review

Rated 1 out of 5 stars

Barratt new home

Barratt new home, move in Dec 2021…..Down pipe separated from gutter outlet Sept 2022…. Down pipe cut to short but ‘plumber’ decided to glue it back anyway! Sept 2023 down pipe separated from gutter outlet again. After a couple of ‘No show’ visits from Central Plumbing and Heating they eventually came 11th October 2023. Sadly, this time the ‘plumber’ decided he would use self tapping screws to ‘fix’ the problem! I told him I did not want it screwed together but he went ahead and did it anyway. He told me afterwards that Barrett Homes should have put the down pipe down the front of the house and not the side of the house!
If it were possible I would not give this company a single star….

October 11, 2023
Unprompted review
Rated 5 out of 5 stars

Having suffered a Ground Source Heat…

Having suffered a Ground Source Heat Pump issue ,the team at Central Plumbing & Heating swung into action and resolved the problem quickly and efficiently . The staff are well trained and industrious . I'm confident they know their subject and can solve all problems relating to plumbing and heating . The quotes for work are comprehensive and reasonably priced . The big bonus ?? They turn up on time and get the job done with minimum mess .Well done !10 /10

October 6, 2023
Unprompted review
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Reply from Central Plumbing & Heating

Thank you so much for taking the time to leave this lovely review.

Rated 5 out of 5 stars

In on time, job done and gone. Great service.

The team arrived on time; quickly diagnosed the fault with my immersion heater and set about draining my system, ahead of replacing it.
Given that this involved trailing hoses through the house, once they were done you wouldn’t know they had been.
Everything was left clean and tidy. Who ever heard of plumbers tidying up after themselves?
In on time, job done and gone
Great service.

October 6, 2023
Unprompted review
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Reply from Central Plumbing & Heating

Thank you so much :) This is so great to hear!

Rated 4 out of 5 stars

Boiler service

To say the experience was incident free would be wrong but things should be judged by the response to the situation. To this end, Claire, her team and engineer all performed to reconcile the the situation to my satisfaction so I will be staying with CPH for the foreseeable future.

October 2, 2023
Unprompted review
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Reply from Central Plumbing & Heating

Thank you so much :) This is so great to hear!

Rated 5 out of 5 stars

Engineer arrived on time

Kept well informed about engineers arrival. Worked tidily to service the boiler and forwarded the paperwork promptly. Often difficult to get people to come when they say they will so very pleased with Central.

October 4, 2023
Unprompted review
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Reply from Central Plumbing & Heating

Thank you so much :) This is so great to hear!

Rated 5 out of 5 stars

Would highly recommend

Have used this company for a few years now and they have always been good. We’ve had a new boiler fitted and serviced by them every year also various plumbing jobs. They keep you updated when they will be coming with text messages and emails. All the staff from the owner to the plumbers and admin staff treat us with courtesy, would highly recommend.

October 6, 2023
Unprompted review
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Reply from Central Plumbing & Heating

Thank you so much :) This is so great to hear!

Rated 5 out of 5 stars

Efficient

Efficient, effective gas boiler service carried out in a friendly manner. Good value for money

September 28, 2023
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Reply from Central Plumbing & Heating

Thank you so much :) This is so great to hear!

Rated 5 out of 5 stars

Have used this firm on several…

Have used this firm on several occasions and always had first class service.Made an excellent job of replacing my Aircon.

September 29, 2023
Unprompted review
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Reply from Central Plumbing & Heating

Thank you so much :) This is so great to hear!

Rated 5 out of 5 stars

Central Plumbing are extremely…

Central Plumbing are extremely professional. They’ve been at my place 4 times now sorting stuff out, including a complete central heating re-pipe. They do a great job, they turn up when they say they will, and all the people I’ve met from them are polite, friendly, professional, and they work. No sitting around drinking tea. Very impressed.

September 29, 2023
Unprompted review
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Reply from Central Plumbing & Heating

Thanks for this amazing review!

Rated 5 out of 5 stars

Highly recommend this professional and…

Highly recommend this professional and accommodating service. Mat was timely, efficient and skilled. Great team, great service, great price for boiler servicing. See you next year

September 25, 2023
Unprompted review
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Reply from Central Plumbing & Heating

Thanks so much, we really appreciate this.

Rated 5 out of 5 stars

Fast response

Fast response, friendly, helpful staff.
Very impressed with this form, wouldn't hesitate to recommend them.

September 6, 2023
Unprompted review
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Reply from Central Plumbing & Heating

Thanks so much, we really appreciate this.

Rated 5 out of 5 stars

Good service

Good service. Fast and efficient response. Engineer professional and friendly.

September 4, 2023
Unprompted review
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Reply from Central Plumbing & Heating

Thanks so much, we really appreciate this.

Rated 5 out of 5 stars

Servicing

The engineer was efficient and helpful.

August 15, 2023
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Reply from Central Plumbing & Heating

Thank you so much for taking the time to leave this review, great to hear :)

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