Error 404 not found Reviews 222

TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with the service, including a lack of communication and unaddressed maintenance requests. People frequently struggled to get in contact with the company, experiencing long delays in responses to calls and emails, and often found their payments mishandled with incorrect charges or unfulfilled guarantees. Some people were satisfied with specific staff members, highlighting their empathy and responsiveness. However, a few other people also felt that the staff was unprofessional and that there was a high turnover, leading to inconsistencies in management and unresolved issues.

What people talk about most

Service

People report negative experiences with service, often expressing extreme dissatisfaction and frustration.... See more

Staff

Customers consistently note ambiguous experiences with staff. Many reviewers express dissatisfaction, citing... See more

Customer communications

Customers consistently report significant dissatisfaction with communication and contact. Reviewers... See more

Payment

Consumers find payment to be negative, with many reporting issues such as incorrect rental amounts,... See more

Response time

Clients share negative opinions on response times, with many reporting significant delays and a lack of... See more

Reviews shaping this summary

Rated 2 out of 5 stars

We own a property and had Certainty Property as our agent. They are dishonest and have no idea what they are doing. The agent thought our place was rented when in fact it was vacant. They did not main... See more

Rated 1 out of 5 stars

Where to even begin with this company. A quick glance at their "5 star reviews" highlights they are bot farmed reviews. Lots of users from the US even though it's an Australian Real Estate comp... See more

Rated 1 out of 5 stars

Slow to review and respond to rental applications for our rental property. Charged us letting fee and inspection reports when they did not complete these services. Unprofessional real estate agent... See more


Company details


Contact info

2.6

Poor

TrustScore 2.5 out of 5

222 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Wonderful food

Wonderful food, really! And great service from Luca - thank you! We waited short for a table, but it was totally worth it, food is great quality, staff is lovely, very recommended!

January 11, 2025
Unprompted review
Rated 1 out of 5 stars

Trades - steer clear!!!

Trades steer clear of this organization, they don't pay their invoices! We have lost count on how many times and different ways we have tried to contact them over an unpaid invoice. We can see they have not only received but viewed the invoice. Terrible, disgusting company.

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

Certainty Property have been extremely…

Certainty Property have been extremely useful! Connor my Property Manager has been a great help with my new property in Sunnybank. He was able to take care of the full process from handover from the builder to leasing the property within a week. I am super happy with him and have already referred 2 of my business partners to Certainty Property.

November 6, 2024
Unprompted review
Rated 1 out of 5 stars

A warning to all tradespeople

A warning to all tradespeople. I was asked to quote for a job and the quote was excepted. I completed the work on 3 October.

I have been told on multiple occasions that my invoice was paid, however, it’s a month later and I have not yet been paid.

After my last enquiry I was told that there’s no funds available to settle my invoice. I was then also told that another tradesperson is claiming to have completed the job, after I have already supplied them with photos of the completed job.

I have advised them that I will be taking this matter to Fair Trading.

October 31, 2024
Unprompted review
Rated 5 out of 5 stars

My guy Paul!

My wife & I recently moved to Temecula after I got employed with the San Diego Fire Department. I went to several different barber shops before going to Helios Barber shop off Temecula Parkway. I came in and was seen by Paul & I haven’t gone anywhere else since.

Paul has cut my hair before several big events like weddings, paternity photos, etc & he hasn’t missed yet. I would refer Paul to anyone because he is extremely personable, he genuinely cares to get to know his clients & works hard to make sure your hair looks the way you want it before walking out.

I can’t say enough good things about the quality of service provided by Paul. So if you every find yourself in need of a haircut or are just looking for a new barber don’t hesitate to book an appointment with my guy Paul!

October 9, 2024
Unprompted review
Rated 1 out of 5 stars

Unbelievable attitude from the agent

Unbelievable attitude from the agent. Certainty Property is no longer our agent, as the unit owner chose another company a few months ago, but they still send us emails and messages demanding rent payments. When we contacted them to remove us from their list, they became aggressive and threatened us because we posted a review. It is our right to share our experience in a review. I tried to find out what was going on and asked who I was speaking with, but the person became even more furious, forcing me to hang up due to the threatening tone of the call. They are poor at managing and responding, which we already knew. However, their attitude over the phone, where they threatened to blacklist us if we didn’t remove the review, was unacceptable. To all owners considering their service, the choice is yours. I'm lucky that my owner switched to another property agent. Good job by my unit owner

September 9, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

This is our second time visiting and the haircuts are excellent. Recommend this place to anyone that wants great service and performance on their hair.

August 2, 2024
Unprompted review
Rated 5 out of 5 stars

amazing haircuts

Ramon cut my hair and before i was a shaggy greasy man, afterwards I had the most GORGEOUS cut known to man, he had me getting hella game afterwards. make sure Ramon cuts your hair cus he does eyebrows good too

July 30, 2024
Unprompted review
Rated 5 out of 5 stars

I’m so thrilled!

I’m so thrilled to welcome a new member to my family - Chelsea from Puppy Heaven. The staff was so amazing and knew exactly what I wanted and made the experience a true pleasure. If you come here, you WILL leave with a new puppy! By the way, the prices are beyond competitive. Thanks to Angela and Melissa!

July 4, 2024
Unprompted review

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