Chainspeed Reviews 747

TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

I've been using these guys for several years, always had good service and support. I buy mostly Autocom equipment from them, they are also doing their own range which is autocom compatible but is f... See more

Rated 5 out of 5 stars

Excellent service, thank you again! Item I ordered was out of stock, and got delayed few times. Chainspeed kept me well informed and did they best to get the latest information from their supp... See more

Rated 5 out of 5 stars

I wanted to upgrade our Autocom kit but didn’t want to go Bluetooth as wanted Mrs on the back to hear Zumo instructions aswell. We were advised by Thomas of Chainspeed and ended up with upgraded helm... See more

Rated 1 out of 5 stars

Ordered a part (satnav Mount) over a month ago, I had to chase, I received no communication. The land line phone number comes back as ‘Not recognised’.Then I get a call from anonymous mobile number id... See more

Company details

  1. Motorcycle Shop

Information provided by various external sources

Specialising in wired & wireless motorcycle communications plus luggage, bike security, heated clothing, bike care & technical upgrades


Contact info

3.2

Average

TrustScore 3 out of 5

747 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Ordered DM pods

Ordered DM pods, came quicker than delivery option chosen and product was amazing. Will definitely be using CHAINSPEED again ! 10/10

August 9, 2021
Unprompted review
Rated 5 out of 5 stars

Bluetooth unit supply

Guys,

Ordered the BTM-03 via normal post. Got a phone call later that day yo say the part was still in production and would be delayed a week. It arrived as stated. Wired it in within 1/2 an hour (2 wires - doh!), plugged it into my Autocom SPA and fired it up. BT linked in to my Zumo XT straight away and then BT linked my mobile to the XT. Phoned the wife on the home number from my helmet - perfect. Very impressed, thanks guys. Despite the small delay, the seller informed me of the situation. Can't ask much more. Very pleased.

Ray Hall QPM

August 9, 2021
Unprompted review
Rated 4 out of 5 stars

The item we ordered was out of stock

The item we ordered was out of stock. There was a short delay on us finidng this out however following an email explaining this item was out of stock a replacement brand was dispatched.

August 1, 2021
Rated 1 out of 5 stars

Absolutely terrible service

Absolutely terrible service. Never again I will buy anything from them . Delivery time are from weeks to never, salesperson will promise you everything. . discount, next day free delivery and so on as long as you don't ask for refund and even that is a challenge. Make sure your credit card has monkey back guarantee.

August 1, 2021
Rated 5 out of 5 stars

Incredible service

Incredible service. Popped in for advice on my Interphone Tour. Tom is very knowledgeable on his products. Ended up going back the next day to have Denali D1 running lights. Excellent service. Definitely use Chainspeed again.

July 14, 2021
Unprompted review
Rated 1 out of 5 stars

Ordered my parts over 5 weeks ago and…

Ordered my parts over 5 weeks ago and they have still not arrived. I phoned and left a message for an update on my order but have got no reply yet or call back. Hopefully my package arrives soon as summers running out.

July 8, 2021
Rated 2 out of 5 stars

Got the packet quick

Got the packet quick, but they are very slow to solve issues. got a case where my purchase did not fit my newer bike model as described. I sendt in a case where I pointed out that description was wrong. They took a long time to answer and I still have not recieved instructions on how to return it three weeks after contacting them.They were quick to update the product page though but not to serve me as a customer. Do not reccomend.

July 5, 2021

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