The worst after care we have ever experienced. We ordered two covers and they arrived as totally different shades. They then developed Deaf Ear. They have perfected the art of No Refund - go away. Cu... See more
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Quality exceeded expectation and the colour of the chair sashes was true to that depicted. They were longer than expected so a really nice size bow could be made. Exceptional values for money, they a... See more
I was short notice on ordering Chair Covers due to a unexpected last minute disaster for an event. The company confirmed availability and delivery date quite quickly and were confident i would re... See more
Only negative comment would be delivered in separate boxes one to house address and other to a shop 3.2 miles away . Didn’t have any proof of delivery so bit of an issue when eventually tracking parce... See more
Company details
Written by the company
Welcome to The Chair Cover Company! A proud supplier of party décor throughout the UK. With a wide range of colours to select from, our linen, covers and sashes will complement your style and transform your wedding or event. We also provide fashionable products for your home! Our product line includes seasonal products like Christmas, Valentine's day, and birthdays.
Contact info
Unit 4, The Nelson Centre, PO3 5SF, Portsmouth, United Kingdom
- info@chaircovercompany.co.uk
- chaircovercompany.co.uk
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The main thing anyone wants is a fast…
The main thing anyone wants is a fast delivery turnaround and on all of the occasions we have used the company, they have always delivered on time.
Coupled with a friendly "can do" attitude they are a pleasure deal with.
35 bows for sale
I ordered 35 bows for the backs of chairs, for my 8 month old nieces funeral.
I ordered them at 10am Sunday morning with next day delivery( due to the venue changing last minute) it says on the website if ordered before 2pm they are shipped the same day. The funeral was Wednesday. They were delivered Thursday. I emailed Tuesday and never even got a reply. Now I have 35 bows I don't need, and cannot get hold of anyone from customer support
A must buy!
Having ordered the pastel coloured ties, they arrived promptly. The quality was excellent and packed neatly. I used for a wedding function. Everybody loved them. Will definitely buy again soon.
Excellent company we ordered chair…
Excellent company we ordered chair covers and sashes and the were a great quality and very reasonable priced. Quick turn around on delivery.
The order delivery all fine just the…
The order delivery all fine just the quality of some covers one with hole brand new and two with elastic for chair legs not sewn on this is the second time this has happened.
The chair covers were exactly what was…
The chair covers were exactly what was required to give our old chairs new look. They fitted our chairs perfectly and the room now looks smart and presentable for events.
I was three Sashs short and two had…
I was three Sasha short and two had frayed. I sent a message through Customer Service nearly 3 weeks ago and nobody has replied. Very disappointed.
Chair Bows
The chair cover company had the perfect green satin chair bows for my daughters wedding, it was so easy to place the order the communication was great, they arrived quickly and well packaged, I’ve yet to open but they look beautiful!!
I have not received my delivery
I have not received my delivery, unable to contact company by phone to clarify issue, not good
Great service quick and good quality!
Good quality arrived on time for our…
Good quality arrived on time for our big day and not overpriced
Dont use this company
Dont use this company. Try contacting them first to see if you can actually get hold of anyone before ordering. Also try and find there policy page on web site. I couldn't.
Please note they only give 7 days. Unfortunately for me apparently they did not receive my email. I was very busy and forgot to chase it up but when I did, it took a long time to get hold of someone and said I was not honest in sending email. Never using them again
Delt with my order in a timely manor
Delt with my order in a timely manor. Delivered on time .
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