Challenger Site Services Reviews 29

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We have been hiring a portable toilet from yourselves for over 3 months whilst carrying out a big home extension which has just finished. I feel impelled to email you and let you know that the whol... See more

Company replied

Rated 3 out of 5 stars

Their staff are friendly but the guys that come out to service and clean the toilets change weekly. When they forget to change the water and you call the office, explaining that the hand wash has gone... See more

Company replied

Rated 5 out of 5 stars

Absolutely superb service, rang an hour before they came as discussed. No need to help site the toilet, put it exactly where I asked. Picked up easily and taken away. No bother whatsoever. Excellent... See more

Company replied

Rated 5 out of 5 stars

Fantastic customer service. Cheryl was very helpful and accommodating. Communication was great and we never had to wait long for the phone to be answered. Friendly, knowledgable company who wor... See more

Company replied

Company details

  1. Portable Toilet Supplier
  2. Garbage Collection Service

Written by the company

We are a family-run business based in Ashton-under-Lyne, Greater Manchester. Founded in 1994, we have grown to become the biggest independent supplier of portable toilets in the North West, covering all major cities including Manchester and Liverpool. Alongside portable toilet hire, we offer a range of other services such as effluent tank empties, welfare servicing and water refills. Our hire fleet also extends to water bowsers and effluent tanks. We are proud of our operation, from the cleanliness of our vehicles to the professionalism of our operatives. Our customer service is award winning - we have recently won National Transport and Logistics Family Business of the Year 2024 and just last year we won a North West Family Business of the Year Award. We are ISO 9001 and 14001 certified, CHAS certified and a proud Real Living Wage employer. Contact us today to see how we can help.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with! It was our (Truck Trading LTD) first time working with Challenger and from start to finish their communication and time keeping was superb. Will hopefully be working with them regularly going forward.

July 28, 2023
Unprompted review
Challenger Site Services logo

Reply from Challenger Site Services

Thank you Yan for a fantastic review! we hope to be working with you again very soon!

Rated 5 out of 5 stars

Great service.

I receive a great service from the team at Challenger. They have serviced my welfare units for several years. They do what they say they say they will do. The service is consistent and they are on top of their game.

July 4, 2023
Unprompted review
Challenger Site Services logo

Reply from Challenger Site Services

Hi Howard, thank you so much for your kind words! we really appreciate it.

Rated 5 out of 5 stars

Excellent Service

We have used Challenger Services for over 12 months whilst building our own house. We have had no issues with the toilet at all. The weekly cleaning service was first class and if there was an issue the lovely office staff would make contact with us.
All our trades have appreciated having a serviced toilet on site for sure. Thanks again for all your help . Andy

June 12, 2023
Unprompted review
Challenger Site Services logo

Reply from Challenger Site Services

Hi Andy,

Thank you so much for your kind words! we really appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Highly recommend!

Very reactive to enquiries and very very helpful.

Challenger helped us on a very last minute, urgent requirement and the service from start to finish was impeccable

May 11, 2023
Unprompted review
Challenger Site Services logo

Reply from Challenger Site Services

Hi Emma,

Thank you for taking the time to give us such great feed back!

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, friendly staff, great attention to detail and always deliver!

April 21, 2023
Unprompted review
Challenger Site Services logo

Reply from Challenger Site Services

Hi Diane,

Thank you for taking the time to leave us a review and for your kind words!

Rated 5 out of 5 stars

Very prompt response and lead times on…

Very prompt response and lead times on all requests, friendly manner and always happy to help. Would highly recommend Challenger for all toilet services.

April 21, 2023
Unprompted review
Challenger Site Services logo

Reply from Challenger Site Services

Hi Amy,

Thank you for your time and for leaving us a great review!

Rated 5 out of 5 stars

challenger

i have been using challenger now for over a year and have only positive things to say about them especially Cheryl Coxon who I deal with ,I had other companies contact me to hire from them ,but I wont because of the 1st class service I get from them especially Cheryl

April 20, 2023
Unprompted review
Challenger Site Services logo

Reply from Challenger Site Services

Hi Alex

Thank you for taking the time to give us such great feed back!

Rated 5 out of 5 stars

Challenger site services

Challenger site services have been providing service to our site for the past 11 months. They have been nothing but professional and attended site at a agreed day & time each week without fail.

March 16, 2023
Unprompted review
Challenger Site Services logo

Reply from Challenger Site Services

Hi Sonny,

Thank you for taking the time to leave us a great review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look