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Rated 5 out of 5 stars

Thomas at ChapterTwo has helped us twice now with refinancing and saving us substantial monthly savings. Very professional service talks you through every step. Thanks again Thomas.

Rated 5 out of 5 stars

We have just completed refinance and debt consolidation process with ChapterTwo. They were very helpful, attentive to your requirements, responsive, respectful and professional through out the entire... See more

Rated 5 out of 5 stars

chapter two were amazing from beginning to end everything was so easy. Tracey went above and beyond i was approved so quickly great communication and very skilled in what they do. If you ever need a... See more

Rated 5 out of 5 stars

Chris and Peter from Chapter Two were able to assist us to refinance our mortgage and settle our credit card debts. The settlement of the debts has greatly helped us to regain some control over our... See more

Company details

  1. Non-Bank Financial Service

Written by the company

The ChapterTwo difference will ensure that you transition from debt to financial security – with no black marks on your credit history.


Contact info

4.8

Excellent

TrustScore 5 out of 5

119 reviews

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Rated 5 out of 5 stars

Professional, understanding, responsive and respectful

We have just completed refinance and debt consolidation process with ChapterTwo. They were very helpful, attentive to your requirements, responsive, respectful and professional through out the entire process. We had a really smooth and easy experience with getting this done. There are really understanding and provided guidance in the right direction. Highly recommend then. Chris thank you for all your help!

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

absolutely Amazing

chapter two were amazing from beginning to end everything was so easy. Tracey went above and beyond i was approved so quickly great communication and very skilled in what they do.
If you ever need a loan Chapter two are the ones to go through :)

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Thomas was accommodating and helpful

Thomas was accommodating and helpful. He explained clearly and ensured that we consolidate all our debt into the mortgage which provides a financial relief. I strongly recommend Chapter Two to everyone.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Thomas was a HUGE help refinancing my…

Thomas was a HUGE help refinancing my home loan, he was able to get all my debts rolled into one payment and was able to free up some extra cash I needed for renovations and travel. Can highly recommend this team, especially Thomas. Thanks Team!

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I'd been to many other companies to talk about a possible home loan refinance, Chapter Two were the only ones who took the time to look at every possibility.Very happy with the service!

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

No. 1 for Service and Support

When I stumbled upon ChapterTwo on Facebook, I was skeptical. But after speaking with Tracey, I felt at ease. She and Michael made the whole process very simple. My husband and I were struggling to juggle many loans at the time and Tracey went above and beyond to help us consolidate all of our debts into one simple loan. It came just intime and made for one of our better Christmases. Thank you, Tracey. I highly recommend ChapterTwo.

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Chapter Two

Thank you Chapter Two - especially Chris and Thomas! We are very happy with our refinance and the service provided to us.

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

The team at Chapter Two went above and…

The team at Chapter Two went above and beyond to help us achieve our financial goals. Their service was not only professional but also genuinely personable. Tracey was an absolute pleasure to work with—dedicated, approachable, and clearly committed to getting the best outcome for us. We would highly recommend them.

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

5 stars from us

I am not a big one for writing reviews but I think in this instance it is the least I can do.. The Team at ChapterTwo are really very good at what they do. If you are in a pickle and you need to sort out your finances and the banks are being inflexible then you have nothing to lose by getting ChapterTwo to help you out. Tracey was our broker and she found my partner and I a very good loan with Bluestone which actually works out much cheaper than the big banks could offer us. Communication was timely, everything was transparent and I never had to guess what was happening whilst we waited for approval. We have refinanced our mortgage, paid out a car loan and simplified our lives in the process.. it’s a huge sigh of relief from us and a 5 star rating for ChapterTwo. Thank you so much. S and P.

January 1, 2025
Unprompted review
Rated 1 out of 5 stars

We don't do loans only refinancing

Michael called in response to an online query. I told him we wanted a loan. Very low energy person, sounded like he just woke up. He said they only do refinancing. That isnt what their website says. Call ended….. not happy

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Clodagh

Clodagh you have turned my financial world around. Your exceptional assistance, expertise and guidance now has my finances back on track with amazing outcomes. Thanks to you the future is once again looked forward to.

Special thanks also to Thomas for his expert advice, knowledge and understanding.

Chapter Two ensures this process is simple, helpful and geared at achieving the best possible outcomes.

I highly recommend!

January 29, 2025
Rated 5 out of 5 stars

Help when we thought we couldn’t get help.

Thomas’s helped us sort out some unruly debt, into one easy monthly payment. We Can not recommend his help enough. If you feel there is no options left, definitely reach out to Thomas and see what options are available. There is always a way.

Much appreciate the help that you as given to us when we didn’t think it was possible.

Cheers.

January 9, 2025
Unprompted review

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