These beautifully rendered personalized books make them the perfect unique gift for kids. The selection is not enormous, I do wish there were a bit more options for stories, but still my favourite go-... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Extraordinary service! When I queried delivery date of my order it was addressed even while the company was closed for the festive season. My order was fast tracked and they ensured I received th... See more
We ordered a book for a little girl turing one and was really suprised to receive it. It had her name in and and a personal introduction as requested. I would recommend this company and product and... See more
I am thrilled with the custom made book, the end product has exceeded my expectations. From the time of placing my order to the time of receipt, I was impressed with the service. Love the interactive... See more
Company details
Written by the company
Personlised Books that bring your unique character to life!
Contact info
Port Elizabeth, South Africa
- customerservice@characterful.co.za
- characterful.co.za
4.8
Excellent
521 reviews
Replied to 50% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Seamless delivery
Seamless delivery, on time with no hassles. I loved the book and so does my daughter. Thank you
November 14, 2022
The book is perfect
The book is perfect. It arrived slightly damaged which was disappointing but I assume it was the courier service. The book itself is amazing.
October 18, 2022
My experience was absolutely amazing
My experience was absolutely amazing!
My only thing was the book was ordered for a boy and the box came pink, I almost fainted thinking it might have been a girl focused book, while order was for a boy.
Thanks
October 21, 2022
The quality of the product is superb…
The quality of the product is superb and the committed time was upheld . the only thing I would recommend be improved was the courier company confirming that they were delivering that day - but a minor detail
October 17, 2022
Your customer service is great
Your customer service is great. I love the books. I've bought 5 books. It is such a great gift. I would love for you to get a variety of stories. Looking forward to it. I'm not sure if I am missing how to view the whole book? I bought 2 books and have I seen the whole book would have changed my choices
October 19, 2022
My girls absolutely love the book
My girls absolutely love the book, cant get enough of it. So happy that they are the characters, been reading ot over and over. Will definitely buy more. Highly reccomemded.
October 8, 2022
Just loved with your books
Just loved with your books. This is the second one and our granddaughters are going to love reading it at Christmas.
Beautiful gift 🎁
October 13, 2022
5 stars all the way
5 stars all the way, I was very happy with the service and quality of the books I ordered, I needed the products within a week and they managed to push my order.
Thank you so much characterful team, you are great 😊
September 26, 2022
Beautiful and educational customized…
Beautiful and educational customized book! Would highly recommend as the perfect gift
September 9, 2022
I had a very good experience!
I had a very good experience!! Thank you!
The quality of the book is amazing
September 9, 2022
Friendly and efficient service from the…
Friendly and efficient service from the book recommendation to delivery. Thank you.
September 7, 2022
Excellent product
Excellent product, with very fast delivery!
I am so happy with my custom book from Characterful - the story is great and interactive and the quality of the book is excellent.
Also very impressed by how quickly delivery was made - I requested express delivery and it came 3 days after making the order! Quick, really cute and hassle-free.
September 1, 2022
My grandson loves his book so much
My grandson loves his book so much! He is shocked that the story is exactly him! Thank you so much. I've since ordered a personalized book for all of my grandkids, and hope that they hold their books dear to them throughout their lives.
August 30, 2022
I was not pleased with the book
I was not pleased with the book. I dont know I expected something more hard wearing due to the fact that its an infant that will own it.
August 25, 2022
Reply from Characterful
Hi Khathija,
We are so sorry to hear you are unhappy with your book. We can see that you ordered a softcover book, we do offer hardcover options in all our books for a more durable book.
If there is anything we can do to improve your experience, please email: customerservice@characterful.co.za
My husband and kids were just so…
My husband and kids were just so excited to see a book with their names in it. Such a priceless gift.
August 24, 2022
The entire experience was excellent
The entire experience was excellent, from choosing the book to receiving the book. The quality and service was excellent. You will not go wrong ordering a product through them.
August 19, 2022
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