These beautifully rendered personalized books make them the perfect unique gift for kids. The selection is not enormous, I do wish there were a bit more options for stories, but still my favourite go-... See more
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Review summary
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Reviews shaping this summary
Extraordinary service! When I queried delivery date of my order it was addressed even while the company was closed for the festive season. My order was fast tracked and they ensured I received th... See more
We ordered a book for a little girl turing one and was really suprised to receive it. It had her name in and and a personal introduction as requested. I would recommend this company and product and... See more
I am thrilled with the custom made book, the end product has exceeded my expectations. From the time of placing my order to the time of receipt, I was impressed with the service. Love the interactive... See more
Company details
Written by the company
Personlised Books that bring your unique character to life!
Contact info
Port Elizabeth, South Africa
- customerservice@characterful.co.za
- characterful.co.za
4.8
Excellent
521 reviews
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very professional service
Very professional service. I put in a special request to have my book delivered on a certain date and true to their word it was delivered as promised. Website is simple and easy to navigate. The storyline is great and customised just the way I wanted it. Thank you for a great service. Will definitely be ordering more books.
May 10, 2023
Really so happy
Great communication, prompt response over email, great delivery and absolutely amazing present.
May 14, 2023
Thank you for the great service
Thank you for the great service, fast and reliable and the book is excellent.
Thank you
May 10, 2023
Book is a perfect personalized gift
Excellent service.I ordered the book as a gift for mothers day and it was delivered on time and great quality.
May 9, 2023
Even though I placed my order late
Even though I placed my order late, Characterful went the extra mile to ensure we got our book in time for mothers day. Such an amazingly special gift for anyone.
May 9, 2023
On time and easy system
May 9, 2023
Having those books characterised is…
Having those books characterised is very smart as is. They make a thoughtful gift
April 24, 2023
Great product and even better customer…
Great product and even better customer service.
My book got damaged in transit and when I informed Timothy about it, he organized a swift and perfect replacement just in time for my anniversary. 10/10 do recommend!
April 5, 2023
Great book and super speedy service
Great book and super speedy service! Lovely keepsake and extra special gift. They managed to get it to me extra quickly, which was awesome.
April 4, 2023
Absolutely amazing 🤩
Absolutely amazing 🤩
I got the ABC hardcover book for my grandson’s 1st birthday.
March 26, 2023
Great service received.
Great service received.
The personalised book was such a wonderful gift.
March 17, 2023
The book is beautiful and has loads of…
The book is beautiful and has loads of pages to keep the kids busy. I would highly recommend as a special gift
March 23, 2023
Great quality book
The quality of the book is great and the family we gifted to loves it. The service offered was great, the order was dispatched within a couple of days, great turn around time.
March 17, 2023
Loved the personalized book for our 2…
Loved the personalized book for our 2 year old granddaughter…. It’s so cute!
March 17, 2023
Amazing
Amazing! The book I received exceeded all my expectations. The attention to detail is amazing and so is the quality!! Definitely recommend this company
March 17, 2023
Excellent service from the team
Excellent service from the team who ensured we received our book in time for Dad's special birthday. We opted for the softcover, and the quality of the book is really good. Would highly recommend as a gift to your loved one.
March 17, 2023
The book I ordered was just perfect
The book I ordered was just perfect! It really met all my expectations. Thank you.
March 17, 2023
The books are beautiful and special
The books are beautiful and special. I can't wait to gift them to my little ones. The service is impeccable.
November 18, 2022
The short time it took to receive the…
The short time it took to receive the books. Very good stories.
November 25, 2022
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