Walking into my kitchen late at night, opening my fridge door and being flooded with light! I didn’t fully appreciate just how bad my old fridge was until that moment! I had never heard of Charis bef... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
CHARIS are an exceptional charity they are well organised, professional and above all they keep it simple. No fuss no frills just target much needed help to those who need it most - governments should... See more
Charis has helped me over the last 5+yrs. My life changed considerably due to health issues which can leave you feeling a bit vulnerable. There platform is informative & simple to use. There are numer... See more
Company details
Written by the company
Charis aims to improve lives by providing support to those who need it via bespoke schemes that enable its clients to deliver their social responsibility commitments and commercial goals.
Contact info
Office 15B, Ground Floor, Westpoint, PE2 6FZ, Peterborough, United Kingdom
- 01733 421 021
- feedback@charis.group
- charisgrants.com
4.8
Excellent
330 reviews
Replied to 55% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nothing to complain about
Applying process was simple. I was kept in the loop at each stage of the process. Number of different appliances to chose from. Seem less from start to finish
March 7, 2026
Unprompted review
Reply from Charis
Lovely to hear the communication was good and you were happy with our service. Thank you for the review.
Quick and efficient service easy to…
Quick and efficient service easy to fill forms out online with quick response
February 17, 2026
Unprompted review
Reply from Charis
Thank you for the great feedback and the 5-star review.
They are a great service a lifeline
They are a great service a lifeline
March 15, 2026
Unprompted review
Reply from Charis
We are so pleased we could help. Thank you so much for your feedback.
I can’t fault the service
I can’t fault the service, it helped me out immensely I would never have able to buy a new washing thank you for your service 😊
February 22, 2026
Unprompted review
Reply from Charis
You are most welcome and thank you so much for sharing your experience.
Excellent company helping needy people
March 15, 2026
Unprompted review
Reply from Charis
Very happy to help. Thank you so much for your 5-star review.
The grant application system was easy…Charis - first class
The grant application system was easy to follow and delivery of the tumble dryer and uplift if the old machine was straightforward
March 4, 2026
Unprompted review
Reply from Charis
Thank you for your review and very pleased the service was first class.
Absolutely fabulous and at such a hard…
Absolutely fabulous and at such a hard time it was amazing to be given the item, plz if your in difficulty get in touch with the company
February 5, 2026
Unprompted review
Reply from Charis
Thank you for encouraging others to get in touch. We run numerous schemes and are constantly looking for people we can help.
I’m very grateful for the support I…
I’m very grateful for the support I received through Charis.
The process was simple and smooth, and the help I received with the payment cards and household items has made a real difference for me.
Everything was clear, quick, and very well organised. I truly appreciate the kindness and support provided.
Thank you so much.
March 19, 2026
Unprompted review
Reply from Charis
You are most welcome. Thank you so much for taking the time to share your experience.
Chairs grants
Was very easy and straightforward to apply great communication and great overall service,would highly recommend
March 19, 2026
Unprompted review
Reply from Charis
Thank you. We really appreciate your recommendation and 5-star review.
Reply from Charis
Lovely to hear and thank you so much for taking the time to review us.
Fantastic
They were fantastic from start to finish.
I am very very very impressed by the whole experience.
Thank you so much it mean a great deal to me
February 23, 2026
Unprompted review
Reply from Charis
You are most welcome. We are so pleased you are happy with our service and thank you for sharing your experience.
Reply from Charis
Fantastic to read. Thank you so much for your review. It makes all our hard work worthwhile.
Received the help I needed
Received the help I needed. What a wonderful charity.
February 12, 2026
Unprompted review
Reply from Charis
We are very happy to have helped and thank you for taking the time to review us.
Communication regarding delivery to…
Communication regarding delivery to installation of the item was very quick and efficiently done,
February 24, 2026
Unprompted review
Reply from Charis
Thank you so much for sharing your experience. We are so pleased you were happy with our service.
Excellent
Excellent service from start to finish. Delighted with my appliance. Very easy to apply.
March 19, 2026
Unprompted review
Reply from Charis
That's so great to hear. Thank you so much for your review.
Thank you for the new appliance
Amazing scheme, very quick response and delivery
March 6, 2026
Unprompted review
Reply from Charis
You are most welcome and we are so happy you liked our scheme
Had a wonderful service and experience
March 17, 2026
Unprompted review
Reply from Charis
How lovely to read. Thank you so much for your review.
They were spot on.
They were spot on.. did the form online and they kept me informed and delivery was spot on too
Helped me alot
February 28, 2026
Unprompted review
Reply from Charis
We are so pleased we were able to help. Thank you so much for sharing your experience.
Wonderful organisation Very pleased…
Wonderful organisation Very pleased with service and item I received
February 17, 2026
Unprompted review
Reply from Charis
Thank you for your review. We are so pleased you were happy with our service.
Excellent
Was recommended through my energy supplier, didn't think I would qualify but the process was super easy and I was accepted
March 17, 2026
Unprompted review
Reply from Charis
We are so pleased you were eligible and we were able to help. Thank you for sharing your experience.
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