The delivery time given was not met so the item i purchased was not here in time for a birthday present which was very disappointing. When a replacement was sent out I finally received it nearly 2 we... See more
Company replied
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The delivery time given was not met so the item i purchased was not here in time for a birthday present which was very disappointing. When a replacement was sent out I finally received it nearly 2 we... See more
Company replied
Bought a necklace for my friend a few years ago with her children’s initials and date of birth on. She recently became a nanan so I bought her another disc with her granddaughter’s initials on and she... See more
Company replied
I ordered x3 key chains for my sister, my daughter and then one for me because I wanted to treat myself. The workmanship, the sentiment behind the gift is absolutely amazing and as soon as they arrive... See more
Company replied
Ordered an initial disc necklace a while back and unfortunately my baby snapped it. I emailed the company because I couldn’t see if I could just re order the chain rather than the whole combination ag... See more
Company replied
A small family business that creates handmade jewellery that will put a smile on their face. Each necklace or bracelet that we create is entirely unique to you, making it meaningful & a keepsake worth treasuring for life.
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great company, excellent customer care and fantastic gifts

Reply from Charm Bear
My necklace is beautiful, it was a mother's day gift so I am really happy. Delivery was longer then expected, but the people at customer service were all of great help and the necklace is just how I wanted it.

Reply from Charm Bear
Great service from start to finish, product was delivered on time and of really good quality. will definitely use them again.

Reply from Charm Bear
Amazing!
Really happy with my neckless it has my two childrens name on and it is perfect. amazing
quality,
lovely and wrapped up when it arrived, also arrived in the time limit said, will
definitely be ordering again for gifts for the family. Thankyou again

Reply from Charm Bear
Couldn’t have had a better experience. My necklace is perfect… I had so many compliments I had to buy another for my sister too! Even better with their 10% discount code you get for leaving a review. Love you guys!

Reply from Charm Bear
I’m so great that I’ve founded and choose Charm Bear! Such a delicate and perfect gift. I’m so glad about it and my partner it’s very happy as well he even said this is a very smart gift and not a “cliché” gift! So YES ALWAYS YES! Thank you so much Charm Bear! 💖

Reply from Charm Bear
I ordered the rose gold initial necklace with d.o.b with my three boys on it, the delivery was fast and the necklace is simply stunning, I have worn it a lot of times with perfume added on and it hasn't faded or turned a different colour as some jewellery can do, I get so many compliments when I wear it, will definitely be ordering again from here, highly recommended x

Reply from Charm Bear
This was my first time buying from charm bear and I wasn’t disappointed, I brought a initial necklace in gold and it’s so beautifully crafted and not dull looking, I would definitely recommend this store to anyone and will definitely be buying from them again.

Reply from Charm Bear
I bought a few initial necklaces as birthday gifts and everyone loved them. Fantastic customer service. Arrived really quickly too. Would definitely use them again and would recommend to anyone

Reply from Charm Bear
I have used this company twice now and I just love my initial necklace and birthstone add one. As a first time mum I love sentimental items to do with my little boy and I just love wearing it🥰

Reply from Charm Bear
Really fast delivery
Packaging was beautiful
Can’t fault Charm Bear

Reply from Charm Bear
I love this company I have used them multiple times now, the customer services are brilliant! Delivery is good.. and the product is amazing.. I would use them again and again!

Reply from Charm Bear
Fantastic service & experience with Charm Bear, personal service from start to finish, gorgeous bracelet & a deal to get a matching one for my bestie, I recommend Charm Bear 100%, go on, treat yourself, and ou won’t regret it! 🐻 💜

Reply from Charm Bear
Received a beautiful personalised necklace quickly.

Reply from Charm Bear
Slow delivery service
Poor customer service communication
If you need something in two weeks expect to get it in two months.

Reply from Charm Bear
I recieved my necklace order earlier than expected and it is perfect! Thank you to the staff at Charm Bear ❤️

Reply from Charm Bear
Fantastic product and arrived within the time scale provided, my wife was very happy with the key ring, will be ordering again very soon

Reply from Charm Bear
This is my second time ordering from charm bear and no complaints. Very happy with the product and with
the customer service! Looking forward to future purchases

Reply from Charm Bear
Ordered an initial disc necklace a while back and unfortunately my baby snapped it. I emailed the company because I couldn’t see if I could just re order the chain rather than the whole combination again. They emailed me back almost immediately with a link directly to the chain which was brilliant. Great quality and helpful customer service. I have since bought a Father’s Day present and once again it arrived extremely quick, packaged well and looked great. Will continue to shop with this fab company

Reply from Charm Bear
The most unique customised gifts. I looove this page. Ordered the first time, and paid extra for quick delivery and they delivered. I emailed to be cautious and they responded reqlly quick and delivered a service just as you expect it. Great team, great products, great service. Thanks team Charmbear. I will order again soon.

Reply from Charm Bear
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