Charming Bakery Reviews 97

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Absolutely delicious brownies, I get them for my birthday as opposed to cake and 1000% reccomend. They're just the right size to enjoy while also not making you feel like you've eaten too much sugar.... See more

Rated 5 out of 5 stars

Gifted my chocolate loving husband a hamper for our 6th wedding anniversary (which is Sugar). The chocolate cakes were the best we’ve ever had. The brownies were too. Beautifully packaged & presented... See more

Company replied

Rated 4 out of 5 stars

Brownies are apparently ‘awesome’... just had a text from the recipient. I hadn’t realised the box was not letterbox sized... so the birthday delivery yesterday failed but was successfully delivere... See more

Company replied

Rated 5 out of 5 stars

This is the best customer service I've had in a while. They were able to facilitate a custom order, were very responsive over emails and went the extra mile to resolve things when the delivery provide... See more

Company replied

Company details

  1. Cake Shop
  2. Bakery
  3. Online Food Ordering Service
  4. Wholesale Bakery

About Charming Bakery

Written by the company


Indulgence Delivered

Whether it’s for a special occasion or as a little treat, or even as a unique thank you to clients or employees, our freshly-made brownies and cakes are a thoughtful way to show someone you’re thinking of them.

We’re Daron and Julia Goldfinch, as a family we have been involved in the café and bakery business for over twenty years. As we’ve grown our family business, due to the popularity of our products, we have extended our range of cakes and bakes which are handmade at our bakery in Kent.

All of our tins and Hampers were designed and the original illustrations drawn by Julia, with the Dalmatian range inspired by our very own Mabel.

Contact info

4.8

Excellent

TrustScore 5 out of 5

97 reviews

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Rated 5 out of 5 stars

Brownies 10/10, Customer Service 10/10

This is the best customer service I've had in a while. They were able to facilitate a custom order, were very responsive over emails and went the extra mile to resolve things when the delivery provider (DPD) did not deliver on time. Very happy with my brownies too, of course. My biggest weakness in life truly is Charming Bakery/Finch House's Cookies n Cream Brownies! Will buy again :)

May 26, 2021
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Reply from Charming Bakery

Zoe,
Thank you so much for the 5 star review and continued support 🤍

Rated 5 out of 5 stars

Great quality as usual

Great quality as usual. Happy son who received the brownies. Delivered on elected day. Thank you. Good job!

May 26, 2021
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Reply from Charming Bakery

Thank you so much for the 5 star review Cathy 😊

Rated 5 out of 5 stars

Birthday treat....Most delicious

Got the bestsellers as a gift from my sister for my birthday. Absolutely delicious brownies...My favourites were the salted caramel and the raspberry blondie. They still tasted great after a week too, as I was rationing myself. Loved them so much I immediately ordered some for a gift for my brother. I will be a repeat customer for sure.

May 25, 2021
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Reply from Charming Bakery

Sara,
Thank you so much for the 5 star review! So pleased you enjoyed your birthday Bestsellers box 😊

Rated 5 out of 5 stars

Sent these as a present

Sent these as a present for my Dad’s birthday & he loved them. Great service & brilliant food. Thank you

May 25, 2021
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Reply from Charming Bakery

Thank you for the great 5 star review Annette!

Rated 5 out of 5 stars

Recipient of the gift was very pleased

Recipient of the gift was very pleased. They looked and (apparently!) were delicious. Would absolutely recommend and buy again. Great value for money

May 24, 2021
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Reply from Charming Bakery

Thank you for the 5 star review Ellen. Wonderful that the recipient enjoyed their Charming Bakery treats. You'll have to treat yourself now!😊

Rated 5 out of 5 stars

Scrumptious anniversary hamper

Gifted my chocolate loving husband a hamper for our 6th wedding anniversary (which is Sugar). The chocolate cakes were the best we’ve ever had. The brownies were too. Beautifully packaged & presented but most importantly completely scrumptious. Thank you Charming Bakery Xx

May 23, 2021
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Reply from Charming Bakery

Thank you so much for this wonderful review Jules!
So pleased you and your husband enjoyed one of our hampers when celebrating your anniversary🤍

Rated 4 out of 5 stars

Brownies are apparently ‘awesome’..

Brownies are apparently ‘awesome’... just had a text from the recipient.
I hadn’t realised the box was not letterbox sized... so the birthday delivery yesterday failed but was successfully delivered today. Had I realised I would have checked if the recipient would be home, or suggested delivery to a neighbour.
Thank you.

May 23, 2021
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Reply from Charming Bakery

So pleased the brownies were enjoyed by the lucky recipient! Thank you for the review 😊

Rated 5 out of 5 stars

The brownies arrived on the requested …

The brownies arrived on the requested delivery date. They were delivered to my daughter and her husband as a treat for us all over the weekend
I ordered a selection of 6 different flavours.
12 brownies in total
The brownies were of a good size and quality
All the flavours went down well
Would definitely recommend and order again

May 16, 2021
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Reply from Charming Bakery

Thank you so much for the great review Susan, pleased your daughter and husband enjoyed their brownies 😊

Rated 5 out of 5 stars

I cannot recommend enough the Charming…

I cannot recommend enough the Charming Bakery. The products are amazing, great choice of brownies and cakes. The presentation is beautiful, lovely range of tin boxes to choose from. Also the service is efficient and deliveries on time.
Thank you Charming Bakery!

May 16, 2021
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Reply from Charming Bakery

Thank you so much for the review and support Aurelie!😊

Rated 4 out of 5 stars

The chocolate brownies were ordered as…

The chocolate brownies were ordered as a present for my father, I didn’t actually get to eat any but had good reviews back from my father .

May 15, 2021
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Reply from Charming Bakery

Thank you so much for the review Julie, pleased your father enjoyed his brownies 😊

Rated 5 out of 5 stars

Amazing brownies

Amazing brownies, delivered on time, good and fast communication when I had a question!

May 14, 2021
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Reply from Charming Bakery

Thank you so much for the 5 star review Katie😊

Rated 5 out of 5 stars

You are great

You are great! Lovely brownies and you sorted out two mistakes I made in ordering! Against all odds you managed to deliver a treat to my daughter for her birthday.

May 13, 2021
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Reply from Charming Bakery

Thank you so much for the kind review Judith 😊 So pleased you're daughter enjoyed her birthday treat!

Rated 5 out of 5 stars

Fantastic brownies

Fantastic brownies, my daughter loved them for her 20th 🎂
We all loved them
Thank you 😊

May 13, 2021
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Reply from Charming Bakery

Thank you so much for the 5 star review Amanda, we're so pleased your daughter enjoyed the brownies 😊

Rated 5 out of 5 stars

Amazingly delicious brownies

I have just received my box of Brownies and as usual they are absolutely,unbelievably gorgeous
Such fantastic value for a box of the most delicious brownies
This is my 9th order,not all have been for me 🤣
These brownies are such amazing value and ordering and delivery is quick and easy

May 12, 2021
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Reply from Charming Bakery

Thank you so much for your continued support Karen 😊

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