Absolutely delicious brownies, I get them for my birthday as opposed to cake and 1000% reccomend. They're just the right size to enjoy while also not making you feel like you've eaten too much sugar.... See more
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Gifted my chocolate loving husband a hamper for our 6th wedding anniversary (which is Sugar). The chocolate cakes were the best we’ve ever had. The brownies were too. Beautifully packaged & presented... See more
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Brownies are apparently ‘awesome’... just had a text from the recipient. I hadn’t realised the box was not letterbox sized... so the birthday delivery yesterday failed but was successfully delivere... See more
Company replied
This is the best customer service I've had in a while. They were able to facilitate a custom order, were very responsive over emails and went the extra mile to resolve things when the delivery provide... See more
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Company details
About Charming Bakery
Written by the company
Indulgence Delivered
Whether it’s for a special occasion or as a little treat, or even as a unique thank you to clients or employees, our freshly-made brownies and cakes are a thoughtful way to show someone you’re thinking of them.
We’re Daron and Julia Goldfinch, as a family we have been involved in the café and bakery business for over twenty years. As we’ve grown our family business, due to the popularity of our products, we have extended our range of cakes and bakes which are handmade at our bakery in Kent.
All of our tins and Hampers were designed and the original illustrations drawn by Julia, with the Dalmatian range inspired by our very own Mabel.
Contact info
Unit 12, The Old Steamhouse, Goblands Farm Business Centre, TN11 0LT, Hadlow, United Kingdom
- 01732 207960
- bakers@charmingbakery.co.uk
- charmingbakery.co.uk
Delicious Blondies and brownies
We ordered the 'favourites' box of brownies and particularly enjoyed the raspberry and white chocolate Blondie. The triple chocolate brownie was also delicious with the salted caramel version in third place. We will order from Charming Bakery again!
May 11, 2021
Reply from Charming Bakery
Thank you so much for the review Rachel! So pleased you enjoyed our Favourites box 😊
A fantastic product
A fantastic product. Have purchased before and will definitely purchase again. A great treat to have delivered during lockdown. Would highly recommend. Delivery as requested.
Thank you
May 10, 2021
Reply from Charming Bakery
Thank you so much for ordering from us, and thank you for the 5 star review😊
A* quality
Bought for a friend and she said they were delicious. Think I might have to order some for myself
May 9, 2021
Reply from Charming Bakery
Thanks so much for the 5 star review Amanda, You should definitely treat yourself! 😊
Superb
Superb. High quality, delicious, beautifully presented. Reassuringly expensive - you won't regret it!
May 5, 2021
Reply from Charming Bakery
Thank you so much for the 5 star review Surbiton! 😊
Birthday Brownies.
I ordered these brownies for my Daughter,s birthday and on opening the box she said they smelled absolutely amazing and after trying them said they,re delicious. They arrived on the date ordered so all was good. Thank you very much.
May 3, 2021
Reply from Charming Bakery
Linda,
Thank you so much for ordering from us, we're so pleased your daughter enjoyed her birthday brownies! 😊
Lovely flavours but lack of squishy centre
These brownies look amazing and are really nicely packaged. They arrived on the requested date. They taste good - excellent flavours. However for me most of them are too dry, lacking the squishy centre that is usual in a brownie.
May 2, 2021
Reply from Charming Bakery
Dear Vivienne, thank you for your review, we are very sorry to hear about the lack of squishy centre in your brownies. We will look into why this may have happened as this is unusual to hear, thank you so much for bringing it to our attention.
Excellent Company
This was a birthday gift for my daughter who lives hundreds of miles away from me. Very disappointingly the delivery was not made at the given time and date, no card was left by the delivery company as stated, and we could not establish where the goods had been left, or whether another attempt at delivery was being made I contacted Charming Bakery and the response was immediate. Lucie instantly followed up the order and sorted out the delivery though by this time it was two days late, and being baked goods would have not been at their best. The company were extremely apologetic and helpful and could not have done more to rectify the situation, which they did to a more than satisfactory level. The brownies eventually arrived, my daughter was thrilled to receive her ‘birthday’ cakes, and I will certainly give Charming Bakery another try for another birthday event later this month.
May 1, 2021
Reply from Charming Bakery
Mary,
Thank you for your review, we are very happy your daughter was delighted with the brownies 😊 Glad we could solve the issue for you, again apologies for the delay in the delivery.
We hope we can send you and your friends more brownies in the future!
Kind Regards,
Charming Bakery.
Reply from Charming Bakery
Thank you so much for the 5 star review 😊
Charming bakery
I received a tin of Brownies as a present and was so impressed I ordered a tin of Millionaires Shortbread-again, so impressed that I ordered a cake, equally wonderful. This is a brilliant company who are efficient, user friendly and reasonably priced. I would highly recommend..
April 28, 2021
Reply from Charming Bakery
Benedicta,
Thank you so much for your continues support! So pleased you enjoyed your brownies and cake 😊
After receiving the box of brownies as…
After receiving the box of brownies as a present I had some delivered as a presrnt for my btother. On both occasions they were delicious.
April 28, 2021
Reply from Charming Bakery
Elaine,
So pleased both you and your brother enjoyed your boxes of brownies 😊 Thank you for the review
I sent this item as a gift and the…
I sent this item as a gift and the recipients were thrilled. I would use them again.
April 28, 2021
Reply from Charming Bakery
Thank you so much for the 5 star review Clare😊
Ordered some brownies for my husband
Ordered some brownies for my husband
They came beautifully packaged and they looked and tasted amazing
I will definitely be ordering again
Thank you Charming Bakery
April 26, 2021
Reply from Charming Bakery
Amanda,
Thank you so much for leaving this 5 star review. Very happy your husband enjoyed the brownies 😊
Very nice selection of vegan brownies
Very nice selection of vegan brownies. Arrived on time safe and sound.
April 26, 2021
Reply from Charming Bakery
Duncan, Very pleased you enjoyed the Vegan Brownies! Thank you very much for purchasing and also for leaving this review.
Anniversary Treat
Brilliant in every way. This is my 2nd time of using the Charming Bakery and I would definitely recommend.
April 26, 2021
Reply from Charming Bakery
Thank you for supporting Charming Bakery Suzanne, really appreciate it 😊
I received Millionaires shortcake as a…
I received Millionaires shortcake as a surprise birthday present. I was so impressed with the presentation, packaging etc ..and the contents weren't too bad either !!!! I will definitely use this company in the future. Keep up the excellent work. Thank you
April 23, 2021
Reply from Charming Bakery
John & Kerry,
Thank you so much for your review! So happy you enjoyed your Millionaire's Shortbread, hope you had a great birthday 😊
Bought as a gift and the recipient was…
Bought as a gift and the recipient was delighted with the quality of the brownies. Delivered on time and in perfect condition. Had some issues however with the submission of questions on the website and after 3 attempts and no response over several days, took some investigation work to actually find a contact number to discuss the order details. Maybe just some teething issues with the new website but something to be aware of. It would help if they included a contact telephone number on their website.
April 21, 2021
Reply from Charming Bakery
Hi Nicola,
Thank you for your review, we are very happy your recipient was delighted with the brownies 😊
We would like to apologise again for the technical issues you experienced (and not receiving your messages). Following our telephone conversation, we hope you were happy with our customer service as the delivery address was amended immediately and confirmation email resent.
We hope we can send you and your friends more brownies in the future!
Kind Regards,
Charming Bakery.
Reply from Charming Bakery
Thank you for the 5 star review Christopher 😊
Fantastic brownies
Fantastic brownies, I ordered these for my daughters birthday and she was absolutely thrilled with them , prompt efficient delivery, thank you
April 14, 2021
Reply from Charming Bakery
Debbie,
Thank you so much for the review, so happy your daughter enjoyed her birthday brownies! 🎁
Can't wait for my next cake to arrive
Can't wait for my next cake to arrive. Just trying to time it so the rest of my family are away to make the most of it!
April 14, 2021
Reply from Charming Bakery
Grant,
Thanks so much for the review! Haha brilliant! Trick is order 2 but hide 1 😉
Customer service is on point
Customer service is on point. Had an issue with the bix i ordered and they sorted it out asap.
Product came in good packaging and was beatifully presented.
And family enjoyed the treats which was the main thing.
April 11, 2021
Reply from Charming Bakery
Thank you so much for leaving this review.
Pleased we could sort the issue for you, and happy to family enjoyed the Charming Bakery treats 😊
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