Chase London 

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Rated 1 out of 5 stars

Total Scam. utterly shoddy goods. returned items "on hold in customs, waiting for information from recipient" since 25 May. Tip: don't post back at your expense, my credit card won't reclaim payment... See more

Rated 1 out of 5 stars

Absolute crap from china. Colour & material bear no resemblance to their website picture. Returning to China as suggested by Chase would be financial suicide so they know they have you. Possibly cost... See more

Rated 1 out of 5 stars

Somebody else wrote this review but sums up my experience perfectly. Opened my package today and think something should really be done about these sites. Poorer but wiser! Absolute crap from china... See more

Rated 1 out of 5 stars

Beware!!!Just like all the other reviews,total scam and rip off!Ordered from a FB ad....when the blazer eventually turned up,three weeks later,looked absolutely nothing like the advertised jacket!Obvi... See more

All reviews

(181)

12 reviews in the last 12 months

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Rated 1 out of 5 stars

I wish these reviews were available…

I wish these reviews were available when I ordered in March. Cheap rubbish from China that make out they are based in London. Tried to get a refund but they are refusing and offering me 15% off future purchases, as if I would do that

April 16, 2025
Unprompted review
Rated 1 out of 5 stars

THIS COMPANY IS NOT IN LONDON

This company is based in China. They advertise as London. I bought a shirt for £38 that was supposed to be linen - it is not - it is awful. Nowhere when I bought it does it say that returns are sent to China. When I tried to return they offered 20% refund to save with the return costs - this is outrageous! I thought I was buying from a London Company because they are called and advertise as CHASE LONDON - I wish I had read the other reviews.

April 15, 2025
Unprompted review
Rated 1 out of 5 stars

Total Scam

Would give 0 stars if I could. Chase London is in China 😂 - got a blouse for £38 that looked good quality on the Website and was absolute tat - had far better from Shein. Told I could return tracked at my own expense for a refund - not to London but to China. The cost of returning to China tracked is more than the blouse. It’s turned out to be an expensive duster! Totally misleading and misselling. Complete rip off! Going to report to Trading Standards and to Shopify who you can pay through. DO NOT BUY ANYTHING FROM THIS DODGY COMPANY

April 14, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. This is a cheap factory in China that is pretending to be a posh London based business. They are not!!
Avoid! Avoid! Avoid!

April 15, 2025
Unprompted review
Rated 1 out of 5 stars

The Stars speak for themselves

The Stars speak for themselves! I didn’t look here before ordering. If you are more fortunate and have done so please avoid like the plague. There are no positive reviews at all - I can see why now! Really sad

April 15, 2025
Unprompted review
Rated 1 out of 5 stars

avoid at all costs

Company has put stated in an email that they will not adhere to uk distance selling regulations when I tried to cancel my order within a short time of placing. (When I realised I had been had). They emailed me the following day when I complained and stated uk law, to say they would not cancel the order. 10 minutes later they fulfilled the order. This means they could very easily have accepted my request to cancel. They say they are in london but the payment has now been taken from a company based in Amsterdam. They also state that any returns need to be sent to Asia on their website at the customers cost.

April 13, 2025
Unprompted review
Rated 1 out of 5 stars

A complete con

A complete con. Do not buy from this company. Jacket nothing like the website photo, and v poor quality and sizes are all wrong. Took weeks to arrive and they are then v difficult about allowing refunds etc.

April 14, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy

Do not buy. Quality is shocking and item is absolutely nothing like what I ordered. Cheap tat that is not worth even a fiver.

April 14, 2025
Unprompted review
Rated 1 out of 5 stars

Leather jacket NOT leather!

Took 4 weeks to arrive. Very poor quality, sizes are all wrong and not as stared, fabric awful cheap nylon, leather jacket is NOT leather! Will never buy from them again.

April 11, 2025
Unprompted review
Rated 1 out of 5 stars

Worst quality ever

Worst quality ever. Not located in London so be aware that this is cheap crap. Very customer unfriendly return policy. Would never order again. Product was supposed to be a linen mix .. it's polyester and spandax. Never again.

April 12, 2025
Unprompted review
Rated 1 out of 5 stars

Not in London.

Not in London.
Not good quality.
Sent from China. Took 3 weeks.
Deceptive marketing and a Con.
Cheap manmade fibres, not quality cotton ss advertised.
AVOID

April 10, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

This company is not from London, it is from Asia, delivery was late, over 2 weeks to deliver, sizes are all wrong, both clothes and footwear, to return you must pay returns and it goes back to Asia.

April 8, 2025
Unprompted review
Rated 1 out of 5 stars

Don't buy from this company

If only you could give zero stars
The company is actually in China not Uk
The product is poor, the sizes are totally wrong
Delivery is 3-4 weeks
They refuse to refund unless you ship it back to China. I would expect if you were to ship it back you still wouldn't receive a refund

April 7, 2025
Unprompted review
Rated 1 out of 5 stars

Con job


Complete con .Trying find out about my jacket ordered Tuesday last week and no info .These are not UK as shows chinese shipping!!! Still shows as “processing” but should have shipped within 48 hrs and won’t refund . Do not use !!!!!

April 5, 2025
Unprompted review

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