Chase Direct Reviews 

A really fab place which has everything you could possibly need from a music shop! From entering the shop the customer service was perfect, greeted with a friendly smile from a lovely gentlemen who couldn't do enough to help me with my query. Highly recommend this independent music shop in the Northern Quarter, Manchester.

Brilliant shop with excellent equipment, pretty much anything you need,and an easy going atmosphere. You can test the equipment and get a much better feel and understanding for what you buy! I would recommend to anyone.

I haven’t tried the product yet, but the customer service was lovely and memorable. I got what I needed and left with a smile on my face.

They are very professional,
Iam a person that I ask to many question. Before buying something and they gave me the correct answer without hesitation.
Very happy with the product
I will highly recommend, and I will always buy more products

I have recently purchased online a Kawai CN39 piano from Chase Direct and was pleasantly surprised by their prompt reply to my enquiry in writing and then by being able to talk on the phone with someone to confirm the delivery date which was 4 business days from the date of placing the order. The price was also great as the piano was recently discontinued but they still had it in stock. All in all, a very good experience.

Loads of beautiful instruments! There was a lovely welcoming gentleman who made us feel at home and let us have a play on the guitars and recommended some books to help learn a new instrument.

Lovely welcoming feeling as soon as you walked into the building. The gentleman was very helpful and helped us find what was right for us, he let us play the instruments and helped us find things we would need to learn a new instrument.

Very friendly welcome and let me try the trombone. Excellent service and very polite and professional sales people. Would recommend a visit. Thank you.

a great shop great people very kind. a very wide rage of interments to play. highly recommend visiting.
thank you to Amrik for making it such a good experience.

Really nice people to deal with. Completely honest and trustworthy. I will certainly deal with them again.*****

went in looking for an acoustic, gent was very friendly and welcoming and talked me through affordable options. was a good laugh and made sure i got the guitar i definitely wanted, 10/10 experience, thank you!

Absolutely belting. Personal, listens to what you want, sorted all three of us out with what we wanted. Visited before and I’ll visit again.

Cheers, Alistair

I went looking for one piano/saxophone book for my boyfriends birthday and came out with three! I loved the shop and felt very taken care of, being talked through different options and there was a nice variety of books for all different levels and instruments. My boyfriend loved the books!

I honestly don’t know how to express the amount of joy when I entered the shop. The staff was super friendly and the service was exceptional! I’m tremendously happy to visit this place and this definitely won’t be my last visit!

Keep Smiling 🌹

Great for the basics! Amrik is a lovely fella and I’m so glad this shop is here. Thank you

Had the MOST wonderful musical shopping experience of my whole life - we may not have bought anything but my man was attentive, informative, charismatic: he stole my heart. The only guitar shop worth going to in Mcr (f PMT) xx

Extremely friendly, fantastic service, was made to feel very welcome, 10/10

I was showing my brother around Manchester and we popped into the shop, he's a big guitar guy. The staff were so friendly and let us try out whatever we liked and look around. We really appreciated his help and kindness. Definitely recommend. (58 Oldham Street).

My 6-year-old daughter is in love with her piano. Thanks to Chase Direct for a smooth ordering & delivery process.

Very customer centric and quality range of products too, I received my bass guitar promptly and even got a complimentary bag, I am blown away