Had my first go with the Dockstar from Chase Ladders today. Can’t recommend it enough. Professionally built, super light and strong, very stable, and the secondary platform makes it easy to just run... See more
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Good communication at the order stage. Unfortunately, 2 stars have been lost for the following QA issues; 1. A misaligned hole for a bolt meant I had to purchase a drill bit and redrill the assembly t... See more
Company replied
Diyer doing some roof and chimney repairs. Solid ladder and happy with it. Some assembly required but included some base instructions which were enough to help be get it done. Lightweight and sturdy.... See more
Good delivery time, well packaged/stripped down to prevent damage. The quality of the ladder is to a very high standard even to the ease of strip down thought the supply of wing nuts on some bolts. As... See more
Company details
Written by the company
Superior Ladders, Work Platforms and Access Equipment. The Company work to the highest standards and are proud to achieve and adhere to a formal Quality Management System registered to BS EN ISO 9001:2015 (BSI registration No. FM14201). The Company undertakes all of its own quality checks and audits in accordance with this standard. All of the Company’s products are manufactured from materials that exceed the performance requirements of BSEN-131 Professional and are rated at 175kg. In addition to the standard ladder, steps and work platform product range available, the Company can also manufacture a range of specially designed products to suit individual customer requirements. Using state of the art CAD software we can supply custom-made work platforms, special steps, ladders and general fabrications.
Contact info
Queensway Meadows Industrial Estate, NP19 4SP, Newport, United Kingdom
- 01633 281800
- sales@chaseladders.co.uk
- chaseladders.co.uk
Very simple transaction
Very simple transaction. Ladder was delivered on time and in new condition. Communication was good. Would use again.
February 9, 2026
Absolutely brilliant
Absolutely brilliant. Chase Ladders were on the ball and helped me out with a very speedy dispatch. Great product as well. Very impressed.
December 17, 2025
Easy ordering Fast delivery
October 10, 2025
Good fruitpicking ladder
Good fruitpicking ladder, small size which is ideal for getting into small corners & can't be found elsewhere. Light to carry and to manoevre in dense shrubbery.
September 26, 2025
Great product
This orchard ladder although quite pricey has transformed my apple harvesting. I would recommend this product to anyone with a few fruit trees
August 13, 2025
Good product
The ladder arrived very promptly and just needed a little assembly before use. It is nice and light which makes it much better for our fragile roofing tiles.
July 29, 2025
Great service and good delivery but I…
Great service and good delivery but I just thought the ladder seemed a bit flimsy. It needs to be made of bigger or thicker material. Overall not bad .
July 30, 2025
Reply from Chase Ladders Ltd
Thanks for the review MH _ I see this was a single section ladder. Rest assured they are strong enough for the job !
Diyer doing some roof and chimney…
Diyer doing some roof and chimney repairs. Solid ladder and happy with it. Some assembly required but included some base instructions which were enough to help be get it done. Lightweight and sturdy. I went with 5m. Initial dialogue with company helpful to help me decide on correct ladder for me. Delivered in a few days with good tracking updates. Checked the ladder on arrival as asked to do so and all good.
June 24, 2025
It is as described
May 5, 2025
Fantastic customer service thanks to Keri
We had an issue with the delivery company not complying with the process, this also resulted in the product being damaged. When I contacted Keri at Chase Ladders she went well and truly above and beyond. She was so helpful and kept in contact with me right up until the replacement arrived. Fantastic customer service.
May 7, 2025
Great service, fast delivery and quality ladder
Professional Conservatory ladder - fast delivery, great quality ladder feels secure working on top of conservatory. Can't fault Chase Ladders.
Would be good to use another delivery company other than DX as they don't give you a time for delivery and the driver didn't bother to ring the bell - just dumped it outside.
April 28, 2025
Brilliant service and fast delivery
Brilliant service and fast delivery, would use again if needed.
April 19, 2025
Good quality products and excellent…
Good quality products and excellent aftersales service. Contacted them to address an issue and they were quick to respond. The Director and Admin staff were great rectifying the issue quickly to my satisfaction. Wholeheartedly recommend this company.
April 8, 2025
Great price quick delivery
Just the job for me I only needed a small ladder but it comes with great extension which set alone is brilliant in dead valleys (against an existing wall )
Light east assembly if you use your common sense and great price.
March 5, 2025
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