ChatandVision Ltd. Reviews 

209
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Re. [#SGD-604-62423]: My received item is wrong Good morning Messrs. ChatandVision Ltd after more than 3 months forward and backward I recived the right item DUALphone which eventually works... See more

Rated 1 out of 5 stars

I too have been scammed by these fraudsters at ChatAndVision - DO NOT BUY FROM THEM. Ordered a 30$ Skype gift card 4 days ago and have not yet heard back from them. ChatAndVision, if you... See more

Rated 4 out of 5 stars

Brought an iPad2 at the best price I could find on the Net from Chat & Vision in addition I qualified for a free pair of £20 headphones, making it a great buy. Every step of the way C&V provided ex... See more

Rated 2 out of 5 stars

Can't find any link to report a problem with the phone I purchased. Batteries will not charge up, regardless of time left on the Cradle The were no warranty details included in the package, neit... See more

Company replied

2.4

Poor

TrustScore 2.5 out of 5

209 reviews

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2.4

All reviews

(209)

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Rated 4 out of 5 stars

Jim - Maine, USA

My experience buying a GE 31591 wireless Skype & landline phone has been very good. The phone arrived quickly & in good order. Seems to be a good phone too. There was something a bit off-putting about the order experience, and with the email follow-up regarding shipping address. Just a sort of "I'm dealing with someone who understands my language incompletely and who is using canned nonspecific replies."
With that caveat I would recommend them to others.

February 27, 2012
Unprompted review
Rated 2 out of 5 stars

No info - bad customer service

Ordered skype product. But had to follow up myself to find out, that the product hadn't been shipped. When product 3 weeks later finally was shipped it DID arrive just 2 days after.

But it's seems really bad service that you don't know what is happening to your order for such a long time!

February 7, 2012
Unprompted review
Rated 5 out of 5 stars

Thank you!!!

My Skype headset Audio 648, arrived in double quick time, and I had it set up even quicker! Not bad for a silver surfer! Thank you, ChatandVision.

February 1, 2012
Unprompted review
Rated 4 out of 5 stars

Lowest Price With Fast Delivery

I bought three Skype RTX Dualphone 3088 from ChatandVision for my relatives, including one through Amazon website. I know the phone is good as I use it daily. The half price ChatandVision offered was the lowest price I could find anywhere, plus free delivery to Australia, the US and Canada. Probably due to time zone difference, I have never seen their Skype account online, so I could not chat with them through Skype, but they are quick with emails.

Unfortunately emails are not as good as phone calls and sometimes their replies did not answer my questions, and there seems to be issues with their website or payment, as I got error message every time trying to place order and have it shipped to the US while I am in Australia, therefore I had to do it through Amazon. No issues found when shipping to Australia or Canada, a bit weird.

I think lack of phone call communications could be one of the issues they are facing, probably a price to pay for of low price.

The good news is once order is confirmed, delivery is quick. I have all three units delivered within a week after order confirmation.

Overall I am happy with the service they provided.

January 21, 2012
Unprompted review
Rated 5 out of 5 stars

AMAZING!!!

Very fast service! Excellent customer service. Highly recommended.

January 14, 2012
Unprompted review
Rated 4 out of 5 stars

Quick, kind and helpful service.

I have recently ordered a Dualphone (RTX 3088) at ChatandVision. Although the confirmation said shipping time would be 3-10 business days, I received in 2 business days. The product arrived via DHL and works properly. I also received follow-up e-mails from support. Funtastic service! Keep up the good work!

(The only reason why the firm did not receive 5 stars this time is that the Skype voucher (30 free minutes) sent with the phone expired end of September, i.e. 3 months ago.)

December 29, 2011
Unprompted review
Rated 5 out of 5 stars

borutv

Fast and free delivery RTX DUALphone 3088. The Phone Itself is very good.

December 2, 2011
Unprompted review
Rated 1 out of 5 stars

deplorable - more like cheats & fraud

This company is the worst online one I have ever dealt with. Tried to a buy a product which was identified as being in stock. Managed to place an order with cash being taken from my account immediately.. after 10 several days with no dispatch date I phoned them and got notification that they could not guarantee a dispatch date. I am still waiting after an additional 10 days for a refund (if I ever get it)... more than 500 Bucks down the drain at the moment !

There are so many people with exactly the same problem it makes me wonder if they are actually trading fraudulently

November 27, 2011
Unprompted review
Rated 5 out of 5 stars

prompt replies, detailed information on the order, best prices

I have ordered RTX Dualphone 3088 and got it in 2 days! All information on the order and delivery was coming to my Email address promptly. A request for additional information and conformation of the price of the product was answered politely and in a very short while. Excellent service, discounted prices, kind care about customers, all in all build my confidence in this Company. The phone itself is very good. I did not have any problem to start it. Great value for money, sure. Ring tones can be louder, all the rest is just fine.

November 25, 2011
Unprompted review
Rated 5 out of 5 stars

Very Satisfied

Excellent service and fast delivery.
I have just received my Dualphone 3088, and using it at home right now.
Make skype phone call without a computer.
Looking forward to shopping again!

November 22, 2011
Unprompted review
Rated 4 out of 5 stars

Easy Purchase

I purchased the Plantronics Audio 626 DSP Headset in Black. It works perfectly and I'm pleased with my purchase.

Shipped quickly to Canada from Hong Kong. I would give a 5th star if I could have tracked the package as it made its ways across the Atlantic.

Will purchase from them again.

November 22, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent communication by staff, quick delivery and dependable products. Highly recommended to any buyers out there!

November 21, 2011
Unprompted review
Rated 5 out of 5 stars

great and quick service

I ordered the dual core skype phone and got it in two days and it took me 10min to install it and it was ready to go :)
the sound is great and the handset is very easy to use

November 21, 2011
Unprompted review
Rated 5 out of 5 stars

AAA+

Recently made a purchase for the RTX Dualphone 3088 at Chatandvision. The product arrived quick and in very good condition. I received e-mail from the company acknowledge my order and time when order was dispatch to me. The phone works well and is easy to use and set up. Staff at Chatandvision did a great job. I would definitely recommend this company to others.

November 17, 2011
Unprompted review
Rated 5 out of 5 stars

On Time Delivery & Good Customer Service

I ordered dual phone 3088; the product arrived in few days time in good condition and prior to the goods arrival, customer service sent an email to notify the confirmation of purchase as well as tracking code of shipment to give adequate visibility. All-in-all, it's good and hassle-free online purchase.

November 7, 2011
Unprompted review

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