Going back to Waheeda knowing I would get a great haircut after spending years and wasting money trying multiple salons in Barrhaven and Nepean. She listened to me when I explained what I wanted, wha... See more
Location
Switch location41 Marketplace Avenue, Bldg C, Unit C2, K2J 5G3 Ottawa, ON, CA
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I can’t say enough wonderful things about Marta! She is truly amazing—an absolute professional who always makes me feel comfortable and cared for. Her attention to detail, creativity, and skill are un... See more
Company replied
My sylist was very nice and did a great job however because online booking system was not working, I could not see pricing when I booked. I was shocked when my cut and highlights (on my chin length... See more
Company replied
Marta K. is incredibly skilled—not just in cutting and coloring, but in creating a relaxing and enjoyable salon experience. She’s professional, friendly, and clearly passionate about her wor... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
41 Marketplace Avenue, Bldg C, Unit C2, K2J 5G3, Ottawa, ON, Canada
- +1 343-547-1145
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I absolutely love my haircut
I absolutely love my haircut – Tina is the best and so funny!

Reply from Chatters Hair Salon - Barrhaven
Haircut for long, thick, slightly textured hair.
The service was for a hair cut for my 12 year old niece. She has very thick, long hair & it has a bit of texture. Nima did a wonderful job on a blunt cut for her. My niece is quiet & reserved but as soon as she saw her mom she exclaimed, "Mom, I love my hair!" Thanks so much to Nima for taking the time with her & making her so happy.

Reply from Chatters Hair Salon - Barrhaven
I think my hairdresser understood…
I think my hairdresser understood exactly what I needed to correct my former hairstylist's work. I left very happy with her work.

Reply from Chatters Hair Salon - Barrhaven
Waheeda is an amazing stylist
Waheeda is an amazing stylist. She gave me exactly what I wanted. Love the new hair!

Reply from Chatters Hair Salon - Barrhaven
It was from my booking call
It was from my booking call. Friendly and very approachable then walking in again very friendly and we had a great chat.
Then, I can’t say enough great things about the stylist! She is a “gem”. She was very excited about what she was doing and made my day!

Reply from Chatters Hair Salon - Barrhaven
My stylist Marta
My stylist Marta, was very informative and showed me some colour options and hair styles. She was pleasant, engaging and is an excellent stylist.

Reply from Chatters Hair Salon - Barrhaven
Pleasant experience
I was very pleased with how helpful and pleasant the staff was, the receptionist at the desk was extremely knowledgeable and helped me find a product that would work well with my curly hair. Overall a great haircut and I will definitely be back again!

Reply from Chatters Hair Salon - Barrhaven
Great Service :-)
I’ve been going to Chatters for a few years now and love the service I have received every time. My usual hairstylist, Amina, unfortunately is no longer at Chatters but I had an appointment with Nima and he was amazing! I love my cut :-)

Reply from Chatters Hair Salon - Barrhaven
Nima is always a great stylist and…
Nima is always a great stylist and coloured, cut and styled my hair to perfection. He is good to listen to my feedback and adjust if needed.

Reply from Chatters Hair Salon - Barrhaven
The staff are very nice and friendly BUT
The staff are very nice and friendly. However there level of care doing the perm was lacking. The towels and capes were soaked with the perm solution and not changed. I have burns on the side on my neck. I had to ask Kathy if I could have the cape and towels changed as the stylist was not around and did not do it. I was soaked all the way down my back from water and solutions…hoodie and tee shirt. Parts of my hair do not appear to have curls and other parts are frizz. I have had many perms and I have never had this happen.

Reply from Chatters Hair Salon - Barrhaven
It was fantastic 😍
It was fantastic 😍
I’ll comeback for sure. Marta is super professional tech, my recommendation 😌

Reply from Chatters Hair Salon - Barrhaven
Waleeda did a great job cutting my…
Waleeda did a great job cutting my hair. She was friendly and listened to me when I was describing the cut and style I was looking for.

Reply from Chatters Hair Salon - Barrhaven
Thank you for the service and nice hair…
Thank you for the service and nice hair cut.

Reply from Chatters Hair Salon - Barrhaven
Excellent cut
Excellent cut!
Thanks for guiding me to the right products for my hair.

Reply from Chatters Hair Salon - Barrhaven
From Tangled to Silky 🫶
My hair was tangled after a wash at home( couldn’t figure out what went wrong with the same shampoo and conditioner). I was in shock and couldn’t imagine losing my hair that I have nourished for years.
I called Chatters, and was booked immediately and within no time I was attended to.
To my greatest surprise, Urvi and Marta helped to detangled my hair with great care to achieve the minimum breakage, as I thought I was going to loose all my hair.
Urvi took time to gently care for my hair, She turned the tangled hair I went in, to a beautiful straight and silky hair.
Thank you for restoring my hair back. I can never forget this experience.

Reply from Chatters Hair Salon - Barrhaven
Marta is amazing!
Marta was absolutely amazing. She took the time to listen to my daughter explain what she wanted for highlights, and the final results were simply perfect. My daughter loved her highlights and haircut.

Reply from Chatters Hair Salon - Barrhaven
Nima and the front staff are always…
Nima and the front staff are always very helpful and smiling when you go in! Great service!

Reply from Chatters Hair Salon - Barrhaven
Nima was very knowledgeable
Nima was very knowledgeable. He helped me figure out exactly what I wanted to do. I love the final product and would definitely recommend this location. I will be back for future hair appointments!

Reply from Chatters Hair Salon - Barrhaven
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







