Chatters Hair Salon - Bayers Lake Reviews 503

TrustScore 4.5 out of 5

4.7

194 Chain Lake Drive, B3S 1C5 Halifax, NS, CA


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Rated 5 out of 5 stars

Kaeli is a fantastic stylist in so many ways. Kaeli always calls me buy name and makes me feel comfortable and welcomed Kaeli asks about preferences and offers sound advice. This is my second exp... See more

Company replied

Rated 5 out of 5 stars

I’ve been going to Cindy for a while now, and every visit is a reminder of how lucky I am to have found such a talented professional. She has such an ability to truly listen and bring my vision to lif... See more

Company replied

Rated 5 out of 5 stars

I was greeted by very friendly staff and was offered a coffee. The coffee was actually really good. My stylist is so down to earth and an amazing stylist. She complimented my terrible hair before we e... See more

Company replied

Rated 5 out of 5 stars

My granddaughter (6years old) loves going to see Cindy! Just as she finished cutting her bangs if you could see her eyes get so bright and the biggest smile and to hear her say, "OMG....it looks so cu... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

503 reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 2 out of 5 stars

Went in for color showed the girl the…

Went in for color showed the girl the picture of what I wanted, came out with a 256.00 head full of red hair that I absolutely hate. First and definitely last trip to the bayers lake shop and probably Chatters entirely.

October 23, 2025
Unprompted review
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Reply from Chatters Hair Salon - Bayers Lake

We appreciate your feedback and regret that your color service did not meet your expectations. Please feel free to contact us at customerservice@chatters.ca if you would like to discuss this further.

Rated 5 out of 5 stars

Great color and cut

Great color and cut. I really like Kaeli’s work. I highly recommend her!

October 10, 2025
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Reply from Chatters Hair Salon - Bayers Lake

We're happy to hear that you enjoyed the color and cut. We appreciate your recommendation; it means a lot to us that you value our work!

Rated 5 out of 5 stars

Cindy Experienced! Efficient!

Cindy was quick, efficient, gave a good wash and did a great job of cutting and styling my hair. I will be back to her.

October 10, 2025
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Reply from Chatters Hair Salon - Bayers Lake

We're so happy to hear that you had a quick and efficient experience! It's wonderful that you enjoyed the wash, cut, and styling, and plan to return.

Rated 5 out of 5 stars

Robin is the best

Robin is the best! She always does such an amazing job whether she cut, style , or colour my hair ! I had the worst hair anxiety but she’s taken it all away. Whenever I go in , I tell her to do what she wants and she always blows it out of the water !!!

October 3, 2025
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Reply from Chatters Hair Salon - Bayers Lake

We're happy to hear that you had such a wonderful experience! It's great to know that you feel confident and trust our expertise. We appreciate you taking the time to share your positive feedback.

Rated 5 out of 5 stars

The stylist explained things and was…

The stylist explained things and was very knowledgeable

October 10, 2025
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Reply from Chatters Hair Salon - Bayers Lake

We're glad you found the stylist knowledgeable and helpful. Thank you for your positive feedback; we appreciate you sharing your experience!

Rated 5 out of 5 stars

This was my first time there

This was my first time there. Satara was very pleasant to speak with and did a great job of my eybrow tint and wax.

October 9, 2025
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Reply from Chatters Hair Salon - Bayers Lake

We're happy to hear that you enjoyed your first visit! It's great to know that you had a pleasant experience and were pleased with your eyebrow tint and wax. Thanks for your feedback.

Rated 5 out of 5 stars

Awesome experience

October 1, 2025
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Reply from Chatters Hair Salon - Bayers Lake

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!

Rated 5 out of 5 stars

I am very happy with my cut

I am very happy with my cut. It was exactly how I wanted it. Friendly atmosphere. Great hairdresser.

September 30, 2025
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Reply from Chatters Hair Salon - Bayers Lake

We're happy to hear that you are very satisfied with your haircut and the friendly atmosphere. We appreciate your positive feedback and are so glad you enjoyed your experience!

Rated 4 out of 5 stars

Why do you confirm an appointment after…

Why do you confirm an appointment after I book online or call in, very annoying. I get a hair cut every 2 weeks.

September 5, 2025
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Reply from Chatters Hair Salon - Bayers Lake

We appreciate your feedback and time. We're sorry the appointment confirmations are annoying. We will review our booking process to improve your experience.

Rated 5 out of 5 stars

Great experience

Great experience. Kaeli was very pleasant, knowledgeable, efficient and skilled. Great job.

October 2, 2025
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Reply from Chatters Hair Salon - Bayers Lake

We're happy to hear that you had such a wonderful experience! We appreciate you taking the time to share your positive feedback with us; it means a lot.

Rated 5 out of 5 stars

Deborah gave me a fantastic haircut and…

Deborah gave me a fantastic haircut and transformation. She’s warm, personable, and shared great styling tips. Highly recommend!

October 1, 2025
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Reply from Chatters Hair Salon - Bayers Lake

We're happy to hear that you enjoyed your haircut and transformation! It's great to know that you found the experience warm and personable, and appreciated the styling tips. Thanks!

Rated 5 out of 5 stars

Great haircut as always with Cindy

Wonderful cut and great atmosphere

September 30, 2025
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Reply from Chatters Hair Salon - Bayers Lake

We appreciate your kind review! We're so happy you enjoyed your recent cut and that you found the atmosphere great.

Rated 5 out of 5 stars

My son loves his haircut

My son loves his haircut. He enjoyed chatting with his stylist Kaeli. We'll book in with her again.

September 26, 2025
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Reply from Chatters Hair Salon - Bayers Lake

We're so glad your son loves his haircut and enjoyed chatting with the stylist! We appreciate you taking the time to leave us this lovely review, and we look forward to seeing you again.

Rated 5 out of 5 stars

Lowlights

Kaeli did some lowlights in my hair and they turned out awesome. I'm super happy with them. She is very nice and took good care of me, I'll go back for sure!!

September 21, 2025
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Reply from Chatters Hair Salon - Bayers Lake

We're happy to hear that you are super pleased with your lowlights! We appreciate your kind words and are so glad you enjoyed your experience. We look forward to seeing you again!

Rated 5 out of 5 stars

Always great!

Always great!

September 26, 2025
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Reply from Chatters Hair Salon - Bayers Lake

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!

Rated 5 out of 5 stars

It was fun and fast

It was fun and fast. Love the colour!

September 14, 2025
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Reply from Chatters Hair Salon - Bayers Lake

We're glad you had a fun, fast experience and love the color! Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

Always a great experience when I go to…

Always a great experience when I go to see Karli! She does a lovely job with my hair, and is very professional. Front desk folks are always helpful, professional and friendly.

September 20, 2025
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Reply from Chatters Hair Salon - Bayers Lake

We're so happy to hear that you consistently have a great experience and that you appreciate your stylist's professionalism and skill. It's also great to know that our front desk team is helpful and friendly!

Rated 5 out of 5 stars

Kaeli is fantastic!

Kaeli is fantastic! My hair and I are both happy.

August 11, 2025
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Reply from Chatters Hair Salon - Bayers Lake

We're happy to hear that you and your hair are happy! Thank you for sharing your fantastic experience with us; we appreciate it.

Rated 5 out of 5 stars

Kaeli was amazing

Kaeli was amazing. Would definitely recommend her.

September 19, 2025
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Reply from Chatters Hair Salon - Bayers Lake

We're happy to hear that you had an amazing experience. We appreciate your recommendation and thank you for your feedback.

Rated 5 out of 5 stars

On time

On time. Knowledgeable stylist. Friendly and efficient.

September 17, 2025
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Reply from Chatters Hair Salon - Bayers Lake

We're glad you enjoyed your experience! Thank you for letting us know that our stylist was friendly, efficient, and knowledgeable.

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