Chatters Hair Salon - Bayers Lake Reviews 503

TrustScore 4.5 out of 5

4.7

194 Chain Lake Drive, B3S 1C5 Halifax, NS, CA


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Kaeli is a fantastic stylist in so many ways. Kaeli always calls me buy name and makes me feel comfortable and welcomed Kaeli asks about preferences and offers sound advice. This is my second exp... See more

Company replied

Rated 5 out of 5 stars

I’ve been going to Cindy for a while now, and every visit is a reminder of how lucky I am to have found such a talented professional. She has such an ability to truly listen and bring my vision to lif... See more

Company replied

Rated 5 out of 5 stars

I was greeted by very friendly staff and was offered a coffee. The coffee was actually really good. My stylist is so down to earth and an amazing stylist. She complimented my terrible hair before we e... See more

Company replied

Rated 5 out of 5 stars

My granddaughter (6years old) loves going to see Cindy! Just as she finished cutting her bangs if you could see her eyes get so bright and the biggest smile and to hear her say, "OMG....it looks so cu... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

503 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kaeli is lovely!

Kaeli immediately made my 7 year old daughter feel comfortable and important. The service itself was professional and polished and was completed in excellent time. She also made my son feel welcomed by including him in the conversation. My daughter left with a huge smile. We will definitely return.

June 23, 2025
Chatters Hair Salon - Bayers Lake logo

Reply from Chatters Hair Salon - Bayers Lake

We're happy to hear that your daughter felt comfortable and important. It's great to know the service was professional and timely, and that your son felt included. We appreciate your feedback and are so glad your daughter left with a smile! We look forward to seeing you again.

Rated 5 out of 5 stars

They were great with my 2.5 year old

They were great with my 2.5 year old! He didn’t cry or anything! He was perfect! This was the first time in his little life that he was good for a haircut!

June 22, 2025
Chatters Hair Salon - Bayers Lake logo

Reply from Chatters Hair Salon - Bayers Lake

We're so happy to hear that your little one had a positive experience! It's wonderful that they were so well-behaved during their haircut. Thank you for sharing your feedback!

Rated 5 out of 5 stars

Michaela is a great stylist

Michaela is a great stylist. I always like my cut and I will miss her when she is on maternity leave.

June 21, 2025
Chatters Hair Salon - Bayers Lake logo

Reply from Chatters Hair Salon - Bayers Lake

We're happy to hear that you always like your haircut. We appreciate your kind words and will miss you, too. We wish her all the best during her leave.

Rated 5 out of 5 stars

Friendly

Friendly, quick, quality, pleasant

June 20, 2025
Chatters Hair Salon - Bayers Lake logo

Reply from Chatters Hair Salon - Bayers Lake

We appreciate you highlighting our friendly and quick quality service. We are pleased you had a pleasant experience with us.

Rated 5 out of 5 stars

Satara waxed my brows for the first…

Satara waxed my brows for the first time and she did a great job! She was gentle and thorough

June 20, 2025
Chatters Hair Salon - Bayers Lake logo

Reply from Chatters Hair Salon - Bayers Lake

We're happy to hear that you had a great first experience! We appreciate you acknowledging the care taken during your brow service. Thanks for your feedback!

Rated 5 out of 5 stars

Makayla did a wonderful job on my cut

Makayla did a wonderful job on my cut. She was very pleasant and told me what she was doing every step of the way.

June 20, 2025
Chatters Hair Salon - Bayers Lake logo

Reply from Chatters Hair Salon - Bayers Lake

We're happy to hear that you enjoyed your haircut! We appreciate you mentioning how pleasant and informative the stylist was during your visit. Thank you for your feedback!

Rated 5 out of 5 stars

I’ve always had a great experience

I’ve always had a great experience going to Chatters Bayerslake location.
Deborah always does a fantastic job on my hair !

June 18, 2025
Chatters Hair Salon - Bayers Lake logo

Reply from Chatters Hair Salon - Bayers Lake

We're happy to hear that you consistently have a great experience at our Bayerslake location. It's wonderful to know that you're so pleased with your hair. Thank you!

Rated 5 out of 5 stars

Micheala was awesome and I got the…

Micheala was awesome and I got the haircut I wanted excellent service

June 17, 2025
Chatters Hair Salon - Bayers Lake logo

Reply from Chatters Hair Salon - Bayers Lake

Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!

Rated 5 out of 5 stars

Great service.

The usual great service provided by Robin.

June 17, 2025
Chatters Hair Salon - Bayers Lake logo

Reply from Chatters Hair Salon - Bayers Lake

We're happy to hear that you had a great experience. We appreciate you taking the time to leave us this positive feedback.

Rated 5 out of 5 stars

I always enjoy visiting your shop !!

I always enjoy visiting your shop !!! all good

June 8, 2025
Chatters Hair Salon - Bayers Lake logo

Reply from Chatters Hair Salon - Bayers Lake

We're so happy to hear that you always enjoy your visits! Thank you for your positive feedback; we appreciate it very much.

Rated 1 out of 5 stars

I asked for blond and caramel…

I asked for blond and caramel highlights, I got orange hair.

June 14, 2025
Chatters Hair Salon - Bayers Lake logo

Reply from Chatters Hair Salon - Bayers Lake

We're sorry your highlights didn't meet expectations. We value your feedback and will review your experience.

Rated 5 out of 5 stars

This is my first time at Chatters as I…

This is my first time at Chatters as I was looking for a new hair stylist for myself as well as my 16 year old twin girls . Ashely was excellent and I will be booking appts with Ashely for my girls .

June 7, 2025
Chatters Hair Salon - Bayers Lake logo

Reply from Chatters Hair Salon - Bayers Lake

We're happy to hear that you had a great first experience! It's wonderful that you found a stylist you like and will be booking future appointments. Thank you for your positive feedback!

Rated 5 out of 5 stars

Great Experience

Love the welcoming atmosphere, and my hairstylist Nick, is the best! So upbeat, and goes with me when I have new ideas about my hair. He’s very creative in his approach to his job.

May 30, 2025
Chatters Hair Salon - Bayers Lake logo

Reply from Chatters Hair Salon - Bayers Lake

Jacqueline Cluett,

We're so happy to hear that you enjoy the atmosphere and that your hairstylist is the best! It's wonderful to know that they are upbeat and creative with your new hair ideas. Thank you for your review!

Rated 1 out of 5 stars

Went in looking for guidance on what to…

Went in looking for guidance on what to do with my hair, left with a cut that looks less put together than what I walked in with. Very haphazard cut that didn't consider my hair type at all, now I've got half chopped curls sticking out of the side of my head and mullet.

May 31, 2025
Chatters Hair Salon - Bayers Lake logo

Reply from Chatters Hair Salon - Bayers Lake

Oscar Costa,

We appreciate you taking the time to share your experience. We're sorry the haircut didn't meet your expectations, and we'll review how to improve our services to better serve clients with your hair type.

Rated 5 out of 5 stars

Kaeli was professional and friendly

Kaeli was professional and friendly. I am very pleased with my cut. Kaeli took the time to understand how I wanted the cut. Today was my first appointment at Chatters and I look forward to returning.

May 30, 2025
Chatters Hair Salon - Bayers Lake logo

Reply from Chatters Hair Salon - Bayers Lake

We're so glad that you enjoyed your first appointment and that you were pleased with your haircut. It's wonderful to know that our team member took the time to understand your preferences. We appreciate your feedback and look forward to your next visit!

Rated 5 out of 5 stars

My stylist Michaela K is simply the…

My stylist Michaela K is simply the best!! She does exactly what I want every time!!

May 29, 2025
Chatters Hair Salon - Bayers Lake logo

Reply from Chatters Hair Salon - Bayers Lake

We're glad you enjoyed your experience! Thanks for letting us know that the stylist understood your needs.

Rated 5 out of 5 stars

Amazing experience

Ashley did a great job on my hair. I absolutely love it.

May 28, 2025
Chatters Hair Salon - Bayers Lake logo

Reply from Chatters Hair Salon - Bayers Lake

We're glad you love your hair! Thanks for letting us know about your great experience.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look