Greg, at the Courtney location is the best. Consistent AND excellent results. He has good energy and he’s very reasonably priced. Also, he’s my first hair dresser who’s used permanent colour throug... See more
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See what reviewers are saying
Absolutely thrilled with my haircut! I had the last appointment of the day, and even then, I felt so well taken care of. My hair was feeling heavy and hard to manage, but Debbie my stylist worked her... See more
Company replied
The stylist understood the assignment and did a great job creating two tone highlights as well as covering grey.
Company replied
Debbie was fantastic, I was having trouble explaining exactly what I wanted for a haircut but she took the time to work with me, look through some photos and figure out how to give me the best service... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
2751 Cliffe Avenue, #1460, V9N 2L8, Courtenay, BC, Canada
- +1 250-897-0012
4.6
Excellent
60 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Great Color and cut
The stylist understood the assignment and did a great job creating two tone highlights as well as covering grey.
October 11, 2025
Reply from Chatters Hair Salon - Courtenay
We're happy to hear that the stylist met your expectations with the two-tone highlights and grey coverage. Thank you for your positive feedback; we appreciate it!
Pleasant people good stylist and on…
Pleasant people good stylist and on time service.
October 15, 2025
Reply from Chatters Hair Salon - Courtenay
We're glad you enjoyed your experience with our stylists and our on-time service. We appreciate your positive feedback and your time.
Non confident with curly hair
Hairdresser was not confident cutting my curly hair
They had trouble following the reference images I brought
Not very satisfied after going home and washing it out, it's at a rather awkward length
Ill be going to another salon to shorten and blend it how I originally wanted.
I've always been very happy with them before today.
October 5, 2025
Reply from Chatters Hair Salon - Courtenay
We appreciate you taking the time to share your experience. We're sorry to hear that you're unsatisfied with your haircut and that it didn't match what you envisioned. We value your feedback and will use it to improve our services.
Reply from Chatters Hair Salon - Courtenay
We appreciate you letting us know about our great service and friendly staff! We are so glad you had a positive experience with us.
Reply from Chatters Hair Salon - Courtenay
We're happy to hear that you enjoyed your haircut! Thank you for your positive feedback; we appreciate it very much.
Reply from Chatters Hair Salon - Courtenay
We're glad you enjoyed the wonderful color service. Thank you for your positive feedback; it means a lot to us.
Andrew always listens to what I want…
Andrew always listens to what I want and need. He gets it right every time I come in to see him, I am thankful to have him as my hair stylist
August 15, 2025
Reply from Chatters Hair Salon - Courtenay
We're happy to hear that you feel heard and valued during your appointments. We appreciate you taking the time to share your positive experience and your appreciation.
Andrew is the best been having him as…
Andrew is the best been having him as my stylist for about 6+ years!!! The front help were very helpful!!
August 15, 2025
Reply from Chatters Hair Salon - Courtenay
We're happy to hear that you had such a wonderful experience and that our team was so helpful. Thank you for your amazing feedback and long-term patronage!
Bethany was amazing and listened to…
Bethany was amazing and listened to what i wanted and gave me some suggestions and it was a great haircut
She was awesome
July 23, 2025
Reply from Chatters Hair Salon - Courtenay
We're so happy to hear that you had a great haircut and that you felt listened to! We appreciate you taking the time to share your positive experience with us!
Absolutely thrilled with my haircut!
Absolutely thrilled with my haircut!
I had the last appointment of the day, and even then, I felt so well taken care of. My hair was feeling heavy and hard to manage, but Debbie my stylist worked her magic and took off just the right amount of weight. The cut is now so much more manageable and flattering—exactly what I needed! I walked out feeling refreshed, lighter, and genuinely cared for. Highly recommend Debbie for both skill and service!
July 14, 2025
Reply from Chatters Hair Salon - Courtenay
We're so happy to hear that you are thrilled with your haircut! It's wonderful to know that you felt well taken care of and that your stylist worked magic to make your hair more manageable and flattering. We appreciate your recommendation and are glad you left feeling refreshed and lighter.
I give huge compliments to Bethany
I give huge compliments to Bethany, I think I got the best haircut I’ve ever had today. This was my first time with her but I will definitely be back and would highly recommend.
July 14, 2025
Reply from Chatters Hair Salon - Courtenay
We're so glad to hear that you feel you received the best haircut ever! It's wonderful that you had a great first experience. We appreciate your recommendation and look forward to your return.
Bethany was very thorough and also gave…
Bethany was very thorough and also gave a great scalp massage!
May 27, 2025
Reply from Chatters Hair Salon - Courtenay
We're glad you enjoyed your experience! Thank you for the positive feedback regarding the thorough service and scalp massage.
Andrew is a hair wizard.
Andrew is a hair wizard.. exceptionally talented with blonde colours and foils. His work is pristine and beautiful 😊
May 15, 2025
Reply from Chatters Hair Salon - Courtenay
We're thrilled to hear you had such a positive experience! It's wonderful to know that you were so impressed with the stylist's talent and the quality of their work. We're committed to providing exceptional service and we're so glad you enjoyed your visit.
So great to get an appointment so…
So great to get an appointment so quickly and fix the issue with my hair
Thank you Bethany!!
May 13, 2025
Reply from Chatters Hair Salon - Courtenay
We're thrilled to hear you had a positive experience and that Bethany was able to help you. We appreciate your kind words and are glad you were able to get your hair issue resolved quickly.
New Do !
Had a nice shampoo, haircut cut and style. Greg does an absolutely fantastic job styling my hair too !
May 5, 2025
Reply from Chatters Hair Salon - Courtenay
We're so glad to hear you had a positive experience! We appreciate you taking the time to share your feedback. We're thrilled that you enjoyed your shampoo, haircut, and style.
Debbie was great!
Debbie was lovely with my 10yr old daughter. Gave her a thorough cut and wash
April 29, 2025
Reply from Chatters Hair Salon - Courtenay
We're so glad to hear that you and your daughter had a positive experience. Debbie is a fantastic stylist and we appreciate you recognizing her dedication to providing excellent service.
Reply from Chatters Hair Salon - Courtenay
Thank you for sharing your positive experience!
5 Stars for Pam!
Pam is always great. Excellent and professional.
Highly recommend her.
March 29, 2025
Reply from Chatters Hair Salon - Courtenay
We appreciate your kind words about Pam. We're glad you had a positive experience.
Reply from Chatters Hair Salon - Courtenay
Thank you for your kind words! We're thrilled to hear you enjoyed our service, haircut, and product selection. We strive to provide a positive experience for all our clients, and your feedback confirms we're achieving that goal.
Debbie was fantastic
Debbie was fantastic, I was having trouble explaining exactly what I wanted for a haircut but she took the time to work with me, look through some photos and figure out how to give me the best service possible. I will definitely be returning and requesting her service again in the future!
March 25, 2025
Reply from Chatters Hair Salon - Courtenay
We are so glad to hear you had such a positive experience! It's wonderful to know that you felt heard and understood during your appointment. We appreciate you recognizing the stylist's dedication to providing excellent service and helping you achieve the desired look. We strive to create an environment where our clients feel comfortable and confident. We look forward to seeing you again soon!
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