Greg, at the Courtney location is the best. Consistent AND excellent results. He has good energy and he’s very reasonably priced. Also, he’s my first hair dresser who’s used permanent colour throug... See more
Company replied
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See what reviewers are saying
Absolutely thrilled with my haircut! I had the last appointment of the day, and even then, I felt so well taken care of. My hair was feeling heavy and hard to manage, but Debbie my stylist worked her... See more
Company replied
The stylist understood the assignment and did a great job creating two tone highlights as well as covering grey.
Company replied
Debbie was fantastic, I was having trouble explaining exactly what I wanted for a haircut but she took the time to work with me, look through some photos and figure out how to give me the best service... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
2751 Cliffe Avenue, #1460, V9N 2L8, Courtenay, BC, Canada
- +1 250-897-0012
4.6
Excellent
60 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Loved my stylist!
March 17, 2025
Reply from Chatters Hair Salon - Courtenay
Thank you for your kind words!
Reply from Chatters Hair Salon - Courtenay
We're thrilled to hear you had such a positive experience! We appreciate your kind words about Donna's talent. We strive to provide exceptional service and are delighted you enjoyed your visit.
The hairstylest gave me a fabulous cut!
The hairstylest gave me a fabulous cut. I showed him the picture of the style I wanted and he created it.
He also explained how the product he was putting in my hair worked and how much to use.
Will definitely go back too him when it's time!!
Thank you!!
March 11, 2025
Reply from Chatters Hair Salon - Courtenay
We are so happy to hear you had a positive experience with our stylist! We strive to provide a welcoming and friendly environment for all our clients, and we are proud of our staff's dedication to providing excellent service. We appreciate you taking the time to share your feedback.
...45 minutes late.
March 4, 2025
Reply from Chatters Hair Salon - Courtenay
Thank you so much for taking the time to review your Chatters appointment.
I am sorry to hear that the overall experience was not all positive.
Please feel free to contact us at customerservice@chatters.ca if you would like to discuss this further.
Reply from Chatters Hair Salon - Courtenay
We're so happy to hear you had a great experience. We appreciate your kind words about Donna.
Thank you for your warmth!
February 26, 2025
Reply from Chatters Hair Salon - Courtenay
We appreciate your kind words. We strive to provide a welcoming and comfortable experience for all our guests.
Greg 👌👌
Greg, at the Courtney location is the best. Consistent AND excellent results. He has good energy and he’s very reasonably priced. Also, he’s my first hair dresser who’s used permanent colour throughout. WHAT A DIFFERENCE. I’m not brassy anymore 🫨🙌🥳 100% recommend him.
However, the constant reminders from Chatters are obnoxious. Emails, texts, phone calls, voicemails.
Greg should leave chatters 😂👌
** the service in store has been great, I just hate how the corporation works.
February 14, 2025
Reply from Chatters Hair Salon - Courtenay
We appreciate you taking the time to share your experience. We're thrilled to hear about your positive experience with Greg and the excellent results you've achieved. It's wonderful to know that you've found a stylist who understands your needs and delivers consistently exceptional service.
We understand your frustration with the frequency of our communications. We value your feedback and will take it into consideration as we continue to refine our communication strategies.
Reply from Chatters Hair Salon - Courtenay
Thank you for your kind review! We're so happy to hear you enjoyed our location and staff. We're thrilled you had a positive experience with our team.
Reply from Chatters Hair Salon - Courtenay
We're so glad to hear you had a positive experience.
Easy to book and great cut!
February 4, 2025
Reply from Chatters Hair Salon - Courtenay
Thank you for your kind review! We're so happy to hear that you had a positive experience. We strive to provide easy booking and great cuts for our customers, so we appreciate your feedback.
My hairstylist Donna is always…
My hairstylist Donna is always attentive and listens to exactly what I want.
January 28, 2025
Reply from Chatters Hair Salon - Courtenay
We're so happy to hear that you had a positive experience with Donna. We appreciate your kind words and will share your feedback with her.
Great experience
Andrew was very knowledgeable and informative, he made great suggestions and listened to me for what I wanted done.
January 25, 2025
Reply from Chatters Hair Salon - Courtenay
Thank you for your kind review! We are thrilled to hear that you had a positive experience with our stylist. We appreciate you recognizing their expertise and dedication to providing excellent service. We strive to ensure our guests feel heard and confident in their decisions. We look forward to seeing you again soon!
Excellent hair cut and lovely scalp…
Excellent hair cut and lovely scalp massage shampoo. Always good treatment by everyone.
January 14, 2025
Reply from Chatters Hair Salon - Courtenay
We appreciate your kind words! It's wonderful to hear that you enjoyed your recent visit. We strive to provide excellent service and a relaxing experience for all our guests. Thank you for sharing your positive feedback.
Reply from Chatters Hair Salon - Courtenay
We're thrilled to hear you had such a positive experience! It means so much to us that you enjoyed your interactions and found them valuable. We truly appreciate you taking the time to share your feedback, and we'll be sure to pass along your kind words. We strive to provide excellent service, and your comment about Pam is a wonderful testament to her dedication and the positive impact she has on our customers. We're so happy to hear that you look forward to your chats, and we hope to continue providing you with a great experience. Thank you again for your review!
Reply from Chatters Hair Salon - Courtenay
We're delighted to hear you had such a positive experience and consistently love your haircuts! It's wonderful to know you appreciate Pam's skills and dedication to providing excellent service. Thank you for sharing your feedback; we truly appreciate your loyalty and look forward to your next visit. We strive to provide the best possible experience for each of our clients, and your review helps us achieve that goal. Your kind words are greatly valued by our team.
Andrew really knows how to create a…
Andrew really knows how to create a great hair cut. My hair is short with a bit of wave and I’m always happy with the result
January 12, 2025
Reply from Chatters Hair Salon - Courtenay
We're thrilled you had a positive experience! We appreciate you taking the time to share your feedback. It's wonderful to hear that you're consistently happy with your haircuts and that you feel Andrew's expertise truly shines through in his work. We strive to provide a consistently excellent experience for all our clients, and your review helps us confirm we're achieving that goal. Thank you again for your kind words—we look forward to seeing you back soon!
It was a nice experience with Debbie
It was a nice experience with Debbie. I love the way she did my hair.
January 9, 2025
Reply from Chatters Hair Salon - Courtenay
We're so happy to hear about your wonderful experience! It means a great deal to us that you enjoyed your time with Debbie and were pleased with your hairstyle. We strive to provide a positive and enjoyable experience for every customer, and your feedback confirms we're on the right track. We'll be sure to share your kind words with Debbie; positive feedback like yours is incredibly motivating for our team. Thank you again for taking the time to share your positive experience. We hope to see you again soon!
Reply from Chatters Hair Salon - Courtenay
We're thrilled to hear you had a great experience! We appreciate your kind words and are happy to know you enjoyed your time with us.
Reply from Chatters Hair Salon - Courtenay
We appreciate your feedback! We're glad you had a positive experience with us.
Reply from Chatters Hair Salon - Courtenay
We appreciate your kind words and are thrilled to hear that you had a positive experience. We strive to provide exceptional service and are glad that our efforts were recognized.
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