Chatters Hair Salon - Durham Centre Reviews 611

TrustScore 5 out of 5

4.8

276 Kingston Road East, L1Z 1G1 Ajax, ON, CA


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Rated 5 out of 5 stars

In the fall of 2025 I randomly chose Raj at Chatter Salon Ajax to take me from shoulder length hair to a pixie cut. She did a great job and I have continued with Raj for 4 followup hair trims. Raj l... See more

Rated 5 out of 5 stars

Amazing! Wonderful Service! I was paired with Anissa during my visit and booked a blowout hair appointment for a wedding. Since I was on a time crunch, I felt nervous and Anissa's professionalism... See more

Company replied

Rated 5 out of 5 stars

Suroya is a wonderful hairstylist, she blended out my previously dyed hair perfectly and gave me a great fresh haircut. Her attention to detail and quality of work is superior to anywhere I’ve been. S... See more

Company replied

Rated 5 out of 5 stars

I had an amazing experience with Raj! She was incredibly nice and attentive, making sure I was comfortable throughout my haircut. Not only did she do an incredible job with my hair, but she also recom... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

4.8

Excellent

TrustScore 5 out of 5

611 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Meghan is a great hairstylist

Great place ! Great staff always accommodating

February 6, 2025
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Reply from Chatters Hair Salon - Durham Centre

Thank you for your kind words! We're so glad you enjoyed your experience and appreciate your positive feedback about our staff. We strive to provide a welcoming and accommodating atmosphere for all our customers.

Rated 1 out of 5 stars

Very very disappointed

I came into the salon with a photo of what wanted, which was very much what I had but grown out, showed it to the stylist who proceeded to do what she wanted. I asked questions and got yelled. I was told she’s been doing this for many many years and she knows what she’s doing. I decided to not speak up to avoid further conflict. My hair looked nothing like the photo but rather dull and lifeless. I left not wanting to make a scene. I returned the follow day to have it fixed by another stylist. She confirmed my hair looked nothing like the photo…it was dull and looked like she only used low lights. The 2nd stylist tried to fix, but it was still no where near as vibrant as I had wanted. Complete waste of my money and time.

May 13, 2024
Rated 5 out of 5 stars

Had a great experience with my stylist…

Had a great experience with my stylist Raj. She listened to my concerns and gave suggestions accordingly. Definitely coming back to her for future cuts and hair styles

February 4, 2025
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Reply from Chatters Hair Salon - Durham Centre

Thank you for your kind review! We're thrilled to hear you had such a positive experience with your stylist. We appreciate you recognizing their ability to listen to your needs and provide personalized recommendations. We strive to create a welcoming and enjoyable environment for all our clients, and we're glad you felt that way. We look forward to welcoming you back for your future hair appointments.

Rated 5 out of 5 stars

Raj always does an amazing job and…

Raj always does an amazing job and listens to what I would like done. I always like the results.

January 25, 2025
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Reply from Chatters Hair Salon - Durham Centre

Thank you for your kind words! We're so happy to hear that you're consistently pleased with the results you receive. We strive to provide excellent service and appreciate your recognition of Raj's dedication to providing a positive experience.

Rated 5 out of 5 stars

Kyra was awesome

Kyra was awesome! She did exactly what I asked and was friendly and recommended products for my hair type.

January 31, 2025
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Reply from Chatters Hair Salon - Durham Centre

We're thrilled to hear you had a wonderful experience! It's fantastic to know that you were happy with your stylist's expertise and that she was able to recommend products that are perfect for your hair type. We appreciate you sharing your kind words and hope to see you again soon!

Rated 5 out of 5 stars

Great service from Raj the Stylist.

Great service from Raj the Stylist.
Great work with positive attitude
Thanks Raj .

January 28, 2025
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Reply from Chatters Hair Salon - Durham Centre

Thank you for your kind words! We're delighted to hear you had a positive experience with our stylist. We appreciate your feedback and are glad you enjoyed the service.

Rated 5 out of 5 stars

Kyra knew exactly what I wanted with my…

Kyra knew exactly what I wanted with my balayage! I am in love with my hair highly highly recommend this salon and Kyra!

January 20, 2025
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Reply from Chatters Hair Salon - Durham Centre

We're so happy to hear you had a wonderful experience and were so pleased with your stylist's expertise! It's fantastic to hear that you found the results to be exactly what you were looking for. We truly appreciate you taking the time to share your positive feedback. We strive to provide a welcoming and enjoyable atmosphere where every client feels pampered and confident in the services they receive. Your satisfaction means a great deal to us, and we look forward to welcoming you back soon!

Rated 5 out of 5 stars

i LOVE my new hair

Excellent and amazing customer service, hair turned out great 💇🏽‍♀️😍
I really like my hair style.
She did amazing.

January 26, 2025
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Reply from Chatters Hair Salon - Durham Centre

Thank you for your kind words! We are thrilled to hear that you were happy with your experience and love your new hairstyle. We appreciate you taking the time to share your feedback.

Rated 2 out of 5 stars

I asked for certain layering

I asked for certain layering. Showed a picture. She clearly only knows how to do the token basic. Along with the style didn’t even ask. I wish she would have been honest and admitted to not knowing how - clearly about the sale. The colouring was fine. Now I’ve wasted the money on the cut and my hair is shorter and will be difficult to get what I wanted.

January 25, 2025
Rated 5 out of 5 stars

Haircut with Nadia

This was my first time at Chatters and loved it absolutely.
Hairstylist Nadia was very patient and friendly. The haircut was for my daughter and she asked my daughter what she would like to have for the style and gave suggestions what will best suit my daughter.

January 25, 2025
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Reply from Chatters Hair Salon - Durham Centre

We are so happy to hear you had such a positive experience! It’s wonderful that you and your daughter felt comfortable trusting the stylist’s suggestions and that the results exceeded your expectations. We strive to provide a personalized experience for every client, and we’re delighted you were happy with the outcome. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Prompt on time servixe

Friendly stylist. Great customer service

January 23, 2025
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Reply from Chatters Hair Salon - Durham Centre

Thank you for your kind words! We're delighted to hear you had a positive experience with our stylist and customer service. We strive to provide the best possible service to our clients and appreciate your feedback.

Rated 5 out of 5 stars

Sullie had always done exactly what I…

Sullie had always done exactly what I want , she gives me the most beautiful blonde !!

January 21, 2025
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Reply from Chatters Hair Salon - Durham Centre

We're so happy to hear you're thrilled with your blonde! It's wonderful to know that you're consistently happy with the results. We appreciate your kind words and will share your feedback with Sullie.

Rated 5 out of 5 stars

Sydney was delightful

January 20, 2025
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Reply from Chatters Hair Salon - Durham Centre

We're thrilled to hear you had such a positive experience! We appreciate you taking the time to share your feedback. We look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Sydney is an expert with my hair

Sydney is an expert with my hair! I love coming in to see her and she never disappoints! All the staff were welcoming and the environment was really clean.

January 12, 2025
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Reply from Chatters Hair Salon - Durham Centre

We're thrilled to hear you had such a positive experience! It's wonderful to know you're consistently pleased with your stylist's work and appreciate the welcoming atmosphere. We strive to provide a clean and comfortable environment for all our clients. We appreciate you taking the time to share your feedback; it means a great deal to us. We look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Sydney R was great

My appointment with Sydney R was great. She did a thorough consultation with me, then did grey blending high and low lights and a nice cut. I'm very happy with my overall experience - especially the easy online booking.

January 17, 2025
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Reply from Chatters Hair Salon - Durham Centre

We're thrilled you had such a positive experience! We appreciate you taking the time to share your feedback. It sounds like your stylist did a fantastic job with the consultation, highlighting, and cut, resulting in a look you love. We're also delighted to hear you found our online booking system easy to use; we strive to make scheduling convenient for all our clients. We look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Welcoming environment

Sydney did a great job today with my hair cut and style, I would definitely go back again. Very nice salon with friendly employees!

January 13, 2025
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Reply from Chatters Hair Salon - Durham Centre

We're delighted to hear you had such a positive experience! It's wonderful to know you were pleased with your haircut and style, and that you found our salon to be a welcoming and friendly environment. We appreciate you taking the time to share your feedback; it means a great deal to us. We strive to provide excellent service and are thrilled you enjoyed your visit. We look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Today was the first day that I had ever…

Today was the first day that I had ever gone to the salon and would highly recommend it to anyone. The stylist was wonderful very patient. The facility was very clean.

January 11, 2025
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Reply from Chatters Hair Salon - Durham Centre

We're so happy to hear you had a wonderful first salon experience! It means a great deal to us that you found our stylist patient and our facility clean. We strive to create a welcoming and comfortable atmosphere where our clients feel relaxed and well-cared for. We appreciate your recommendation and hope to see you again soon. Your feedback is invaluable to us.

Rated 5 out of 5 stars

What a great experience

What a great experience. The ladies were lovely,they even took me in early. I decided to go with the length they recommended and definitely do no regret it!

January 10, 2025
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Reply from Chatters Hair Salon - Durham Centre

We're thrilled you had such a wonderful experience! We appreciate you taking the time to share your positive feedback. It means a great deal to us to hear that our team members were able to provide you with such a warm welcome and helpful advice. We're so pleased you're happy with your new style and that you felt comfortable trusting our recommendations. We strive to create a positive and enjoyable environment for all our clients, and your review confirms we're on the right track. Thank you again for your kind words; we hope to see you again soon!

Rated 5 out of 5 stars

Sydney is amazing!!

Sydney is amazing!!

December 30, 2024
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Reply from Chatters Hair Salon - Durham Centre

We're so pleased to hear about your wonderful experience with Sydney! We appreciate you taking the time to share your positive feedback.

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