Chatters Hair Salon - Fairview Mall Reviews 433

TrustScore 4.5 out of 5

4.5

1800 Sheppard Avenue East, #1088, M2J 5A7 Toronto, North York, CA


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See what reviewers are saying

Rated 5 out of 5 stars

Had a wonderful experience with Franc with a C! After moving to North Bay from Nova Scotia 6 years ago, it's been a real struggle finding a stylist who can cut thick curly hair (without ending up wit... See more

Rated 5 out of 5 stars

I had an amazing experience at Chatters at Fairview Mall! Sophia gave me the perfect cut, paying attention to every detail I wanted. She really listened to what I was looking for and delivered even be... See more

Company replied

Rated 5 out of 5 stars

Sophia Chung from Fairview Mall never fail to go above and beyond to her clients to have a good hair colouring treatment. I experienced a comfortable treatment and received a good advice about which h... See more

Company replied

Rated 5 out of 5 stars

Everytime I go to chatters in Fairview mall. I always have the best experience. Emma did my hair today and did such a wonderful job! She took her time, listened to what I wanted and did an amazing job... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 1800 Sheppard Avenue East, #1088, M2J 5A7, Toronto, North York, Canada

  • +1 416-497-9234

4.5

Excellent

TrustScore 4.5 out of 5

433 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Salon is very clean well maintained

Salon is very clean well maintained. It

March 29, 2025
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Reply from Chatters Hair Salon - Fairview Mall

We're delighted to hear you enjoyed the salon's cleanliness and maintenance. It's always our goal to provide a comfortable and enjoyable experience for our clients.

Rated 5 out of 5 stars

Good service- hairdresser and staffs…

Good service- hairdresser and staffs are friendly and accommodating.
Thank you

March 29, 2025
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Reply from Chatters Hair Salon - Fairview Mall

Thank you for your kind review! We are thrilled to hear that you had a positive experience with our staff. We strive to provide friendly and accommodating service to all our clients, and we appreciate your feedback.

Rated 5 out of 5 stars

the best haircuts I’ve gotten in my…

the best haircuts I’ve gotten in my life. She is so extremely talented. I appreciate how amazing she is.

March 28, 2025
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Reply from Chatters Hair Salon - Fairview Mall

We are so happy to hear that you had such a positive experience! It's wonderful to know that you were so pleased with the quality of your haircut and Hawzhin's talent. We appreciate you taking the time to share your feedback and hope to see you again soon.

Rated 5 out of 5 stars

Sophia was amazing

Sophia was amazing! Very friendly, professional, and knowledgeable. It was a great experience and she did an amazing job with my hair 😍 love it! Thanks Sophia

March 23, 2025
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Reply from Chatters Hair Salon - Fairview Mall

We're thrilled to hear about your positive experience! It's wonderful to know that you had such a great time and were happy with the results. We're so proud of our team and appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Great service

Great service, I really liked the way Sophia cut my hair. Great job!! I will be back.

March 24, 2025
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Reply from Chatters Hair Salon - Fairview Mall

Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with us! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊

Rated 5 out of 5 stars

I love chatters salon very much

I love chatters salon very much! The treatment of the stuff is very good , and specially the girl who do my hair every time 💕 honestly i forgot her name . She’s so kind and talented . She do the best cut ever and have a best way in brushing , she’s so respectful , and all the stuff also . I will give this salon a 10000/10 experience 💕 because of their stuff and their excellence work .

March 21, 2025
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Reply from Chatters Hair Salon - Fairview Mall

We are so happy to hear you had such a wonderful experience! It's fantastic to know you were so pleased with Hawzhin's work and that you felt comfortable and welcomed throughout your visit. We strive to create a warm and inviting atmosphere for all our clients, and we're thrilled that you felt that way. We appreciate your recommendation and look forward to seeing you again soon!

Rated 5 out of 5 stars

Hospitality and very professional

Hazhin was great,listened to exactly what I wanted and did a great job,I will definitely back

March 18, 2025
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Reply from Chatters Hair Salon - Fairview Mall

Thank you for your kind words! We are thrilled to hear that you had a positive experience and were happy with the service you received. We strive to provide excellent service to all our customers and appreciate you recognizing our dedication to providing excellent service. We look forward to seeing you again soon.

Rated 5 out of 5 stars

I had haircut and color done by Emma…

I had haircut and color done by Emma today, I’m really happy with her work, she did an amazing job

March 17, 2025
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Reply from Chatters Hair Salon - Fairview Mall

We are so happy to hear that you had a positive experience with Emma. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

I had a root touch-up with Emma

I had a root touch-up with Emma. She was very friendly and professional. Explained clearly what she was going to do. I love the results! It is exactly what I was looking for. I will definitely come back and recommend her to others.

March 16, 2025
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Reply from Chatters Hair Salon - Fairview Mall

We're thrilled to hear you had such a positive experience! It's wonderful to know you felt comfortable and understood throughout your appointment. We're proud of our team's dedication to providing excellent service and ensuring customer satisfaction. We appreciate you taking the time to share your feedback and look forward to seeing you again soon.

Rated 5 out of 5 stars

Hawzin gave me excellent advice…

Hawzin gave me excellent advice about the cut I had been thinking of getting. She did a fantastic job on my cut. I have had nice compliments.

March 5, 2025
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Reply from Chatters Hair Salon - Fairview Mall

We're delighted to hear you had such a positive experience! It's wonderful to know you were impressed with the advice and the fantastic job done on your cut. We strive to provide our clients with the best possible service and are thrilled that you're happy with the results. Thank you for sharing your kind words.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, honest consultation & looking out for my face frame :)
Will definitely go back if I'm in the area, again!

March 9, 2025
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Reply from Chatters Hair Salon - Fairview Mall

We're so happy to hear you had a positive experience! We strive to provide honest consultations and personalized recommendations, and it's wonderful to know we were able to help you find the perfect look. We hope to see you again soon!

Rated 5 out of 5 stars

First time meeting Sophia and she gave…

First time meeting Sophia and she gave me an amazing haircut

March 10, 2025
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Reply from Chatters Hair Salon - Fairview Mall

We're so glad to hear you had a positive experience with Sophia! We strive to provide our customers with the best possible service, and it's wonderful to know that Sophia exceeded your expectations.

Rated 5 out of 5 stars

Fabulous!!!!

February 28, 2025
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Reply from Chatters Hair Salon - Fairview Mall

Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with us! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊

Rated 5 out of 5 stars

I had a great experience with Deby on…

I had a great experience with Deby on cutting my hair and styling it. She gives good opinion on what hairstyle suits on you. Thank you Deby!

March 4, 2025
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Reply from Chatters Hair Salon - Fairview Mall

We're thrilled to hear about your positive experience with Deby! It's wonderful to know that she provided you with excellent service and helpful advice. We appreciate your kind words and are glad you enjoyed your visit.

Rated 2 out of 5 stars

Ur hair color products are very poor it…

Ur hair color products are very poor it reacts differently each time the outcome is very unpredictable please carry better hair color products

March 1, 2025
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Reply from Chatters Hair Salon - Fairview Mall

We understand your frustration with the inconsistency of our hair color products. We appreciate your feedback and will take it into consideration as we continue to improve our offerings.

Rated 5 out of 5 stars

Alina was amazing

Alina was amazing! I love my new hair cut. She fixed what an another stylist at a different salon did.
I will definitely be coming back to her for future haircuts!

March 1, 2025
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Reply from Chatters Hair Salon - Fairview Mall

We're so happy to hear you had a positive experience with Alina! We appreciate your kind words and are thrilled you love your new haircut. We strive to provide exceptional service, and we're glad Alina was able to help you achieve the look you desired. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Our Amazing Experience!

My sister and I booked two appointments at the same time, which was great to start with. The stylists really understood our hair type and the look we were hoping for. We have wavy hair that is salt and pepper. My sister got a wash, cut, color and highlights and though this was not planned they were able to accommodate the request. She also got a 50% discount for the color and highlight which added to our positive experience. The staff are polite, professional and friendly. The place is clean, bright, well designed and spacious. We did buy a hair product and got a 20% off. The deals are great! All in all a fabulous experience. I will encourage anyone reading to check this place out for yourself. My stylist was Howzhin - amazing!!

March 1, 2025
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Reply from Chatters Hair Salon - Fairview Mall

We are thrilled to hear about your positive experience! It sounds like you and your sister had a wonderful time. We are so happy to hear that our stylists were able to understand your hair type and provide the look you were hoping for. We appreciate you recognizing our staff's professionalism, friendliness, and the welcoming atmosphere of our salon. We are proud to offer great deals and discounts, and we are glad you took advantage of them. We hope to see you both again soon!

Rated 5 out of 5 stars

Highly recommend

Good job by the hairstylist Sofia.keep up your good work. Highly recommend for her amazing work.

February 26, 2025
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Reply from Chatters Hair Salon - Fairview Mall

Thank you for your kind words! We're thrilled to hear you were so happy with Sophia's work. We strive to provide excellent service and quality hair care, and your feedback reinforces our commitment to that goal. We appreciate your recommendation.

Rated 5 out of 5 stars

Fantastic job

Fantastic job! Very welcoming and kind and did an amazing job at cutting my hair. Thorough and excellent.

February 21, 2025
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Reply from Chatters Hair Salon - Fairview Mall

Thank you for your kind words! We're so happy to hear you enjoyed your experience and were pleased with your haircut. We strive to provide a welcoming and positive environment for all our clients, and we're thrilled that you felt that way. We look forward to seeing you again soon!

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