Chatters Hair Salon - Fairview Mall Reviews 433

TrustScore 4.5 out of 5

4.5

1800 Sheppard Avenue East, #1088, M2J 5A7 Toronto, North York, CA


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See what reviewers are saying

Rated 5 out of 5 stars

Had a wonderful experience with Franc with a C! After moving to North Bay from Nova Scotia 6 years ago, it's been a real struggle finding a stylist who can cut thick curly hair (without ending up wit... See more

Rated 5 out of 5 stars

I had an amazing experience at Chatters at Fairview Mall! Sophia gave me the perfect cut, paying attention to every detail I wanted. She really listened to what I was looking for and delivered even be... See more

Company replied

Rated 5 out of 5 stars

Sophia Chung from Fairview Mall never fail to go above and beyond to her clients to have a good hair colouring treatment. I experienced a comfortable treatment and received a good advice about which h... See more

Company replied

Rated 5 out of 5 stars

Everytime I go to chatters in Fairview mall. I always have the best experience. Emma did my hair today and did such a wonderful job! She took her time, listened to what I wanted and did an amazing job... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 1800 Sheppard Avenue East, #1088, M2J 5A7, Toronto, North York, Canada

  • +1 416-497-9234

4.5

Excellent

TrustScore 4.5 out of 5

433 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great experience!

December 7, 2024
Chatters Hair Salon - Fairview Mall logo

Reply from Chatters Hair Salon - Fairview Mall

Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with us! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊

Rated 5 out of 5 stars

Thank you so much to Sophia

Thank you so much to Sophia. She is an incredibly talented artist. I highly recommend her.

December 7, 2024
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Reply from Chatters Hair Salon - Fairview Mall

We're so glad to hear you had a positive experience with Sophia. We appreciate your kind words about Sophia's talent and your recommendation.

Rated 5 out of 5 stars

Emma is amazing

Emma is amazing ,for second time i’m happy to choose chatters hair salon👊🏻
Good job ☺️

December 7, 2024
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Reply from Chatters Hair Salon - Fairview Mall

We're thrilled to hear you had another great experience with Emma! We appreciate your kind words and are so glad you continue to choose our salon.

Rated 5 out of 5 stars

Great job Deby

Deby my hairdresser did a great job today! Did a Bob haircut and she was very professional and nice!

December 7, 2024
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Reply from Chatters Hair Salon - Fairview Mall

Thank you for your kind review! We're so happy to hear you were pleased with your experience and that you loved your new look. We appreciate you recognizing the stylist's skills and professionalism. We strive to provide the best possible service for all our clients.

Rated 5 out of 5 stars

My hair stylist is Sofia and she gives…

My hair stylist is Sofia and she gives me a great cut every time.

Thanks Sofia I appreciate your attention to detail.

Happy Holidays to everyone at Chatters Fairview

December 5, 2024
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Reply from Chatters Hair Salon - Fairview Mall

We are thrilled to hear you had a positive experience with Sophia. It's wonderful to know that you appreciate her attention to detail and the great cuts she provides. We wish you happy holidays as well!

Rated 5 out of 5 stars

First time in this salon

First time in this salon, for a haircut. The stylist, Hawzhin, was courteous, listened and did a good job. I appreciate that she gave me her undivided attention throughout my appointment and gave many recommendations without pushing anything on me. Will go there again.

November 23, 2024
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Reply from Chatters Hair Salon - Fairview Mall

We are delighted to hear that you had a positive experience during your first visit. It's wonderful to know that you felt comfortable and well-cared for by Hawzhin. We are proud of our team's commitment to providing exceptional service and creating a welcoming environment for all our clients. We appreciate you taking the time to share your feedback and look forward to seeing you again soon.

Rated 4 out of 5 stars

Hairdresser knew exactly what I wanted…

Hairdresser knew exactly what I wanted .. she did a wonderful job

November 30, 2024
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Reply from Chatters Hair Salon - Fairview Mall

We're so glad to hear you had a positive experience. It's wonderful to know that our hairdresser was able to understand your vision and deliver the results you desired.

Rated 5 out of 5 stars

I got haircut from Emma

I got haircut from Emma. She done an amazing job 👍🏻

November 30, 2024
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Reply from Chatters Hair Salon - Fairview Mall

We're so happy to hear you had a great experience with Emma! We appreciate you taking the time to share your positive feedback.

Rated 3 out of 5 stars

Didn't end up with what I wanted...

The stylist was very pleasant to work with, however my hair fell flat within the hour from my appointment... I have naturally curly hair and was told to come with it washed and dried without product. My hair was blown out straight before attempting to do the waves I had requested. Not sure if that was the cause but my hair didn't look anything like I had requested and within the hour after I left, some of my hair was straight again. Unfortunately since I was on a tight schedule, I couldn't go back to get it fixed.

November 19, 2024
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Reply from Chatters Hair Salon - Fairview Mall

Thank you for taking the time to review your appointment. As our goal at Chatters is always to ensure our guests have the best experience, we are currently reviewing your feedback and one of our Managers will be in touch with you shortly.

Rated 5 out of 5 stars

Today the hairdresser did both my son's…

Today the hairdresser did both my son's and my hair. Having thick black hair it was good to find a hairdresser that was able to treat it and flat iron it. I was transformed at the end. Thank you Sophie

November 24, 2024
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Reply from Chatters Hair Salon - Fairview Mall

We're so happy to hear you had a positive experience with Sophia. It's wonderful to know she was able to give you both the styles you were looking for. We appreciate your kind words and hope to see you again soon.

Rated 5 out of 5 stars

Excellent service

Excellent service, excellent staff.
Thank-You

November 22, 2024
Chatters Hair Salon - Fairview Mall logo

Reply from Chatters Hair Salon - Fairview Mall

Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with us! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊

Rated 5 out of 5 stars

Friendly

Friendly, professional , on time. Deby was amazing. Listened and delivered to maximum.

Will see her again!

November 15, 2024
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Reply from Chatters Hair Salon - Fairview Mall

We are thrilled to hear you had such a positive experience with Deby! It's wonderful to know you were happy with the service and that your expectations were exceeded. Thank you for taking the time to share your feedback. We truly appreciate your kind words and are grateful for your 5-star rating.

Rated 5 out of 5 stars

Miss. Sophia Chung’s Professional Hair Colour service❤️

Sophia Chung from Fairview Mall never fail to go above and beyond to her clients to have a good hair colouring treatment. I experienced a comfortable treatment and received a good advice about which hair colour should I get. I definitely recommend and trust Miss. Sophia Chung to retouch my hair colouring treatment again soon. I also hope to win the Taylor Swift’s concert ticket in Vancouver❤️❤️

November 3, 2024
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Reply from Chatters Hair Salon - Fairview Mall

We are so happy to hear you had such a positive experience with Sophia. It's wonderful to know that you felt comfortable and confident throughout your hair coloring treatment and that you received valuable advice. We appreciate you highlighting Sophia's dedication to providing excellent service and personalized recommendations. We're thrilled to hear that you will be returning for future appointments.

Rated 5 out of 5 stars

Very welcoming reception

Very welcoming reception! The place is nice and clean. Howzhia did a good job on my hair. Will most likely come back.

November 6, 2024
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Reply from Chatters Hair Salon - Fairview Mall

Thank you for your kind words! We're thrilled to hear that you enjoyed your visit. We appreciate your feedback and are glad you found our space welcoming and clean. We're proud of our talented stylists and look forward to seeing you again soon.

Rated 5 out of 5 stars

Perfect service

November 8, 2024
Chatters Hair Salon - Fairview Mall logo

Reply from Chatters Hair Salon - Fairview Mall

Thank you so much for taking the time to review your Chatters appointment. We are so happy to hear you had such a wonderful experience with us! Please do not hesitate to let us know if there is anything we can do for you to make your Chatters experience even better! Thank you 😊

Rated 5 out of 5 stars

Alina is the best

I recently had a haircut at chatters hair salon with Alina, and it was one of the best I’ve ever had here in Toronto! I no longer feel the need to wait until I'm back in Greece for a great cut. The layers look absolutely beautiful, and I’m in love with my new bangs. Alina also shared some fantastic hair care tips and recommended products that I can’t wait to try out. I will definitely be returning to this salon. Thank you, Alina, for the amazing experience!

November 3, 2024
Chatters Hair Salon - Fairview Mall logo

Reply from Chatters Hair Salon - Fairview Mall

We are so happy to hear you had such a positive experience! It sounds like you were thrilled with your haircut and the expert advice you received. We are delighted that you found a stylist who listens to your needs and helps you achieve the look you desire. We are thrilled that you are happy with the results and Alina looks forward to welcoming you back soon!

Rated 5 out of 5 stars

I have never been before

I have never been before. Stepped in the store in mall to browse products - saleswomen was so friendly. Welcomed me - pointed out that they cut hair - last minute decision to get my haircut - stylist was available - helpful and did a great job.

November 4, 2024
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Reply from Chatters Hair Salon - Fairview Mall

Thank you for your kind review! We are thrilled to hear that you had a positive experience at our store. It's wonderful to know that Sam was friendly and helpful, and that you were able to get a last-minute haircut with Sophia who did a great job. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Sophia at Fairview Mall

Sophia at Fairview Mall, North York cut my hair just the way I like it.

October 31, 2024
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Reply from Chatters Hair Salon - Fairview Mall

We're so happy to hear you had a great experience with Sophia at Fairview Mall. We appreciate your kind words and will share your feedback with her.

Rated 4 out of 5 stars

The staff was pleasant and helpful

The staff was pleasant and helpful.

Sofia is very good at what she does. She is patient, kind, thoughtful and caring and really knows how to put her clients at ease.

October 31, 2024
Chatters Hair Salon - Fairview Mall logo

Reply from Chatters Hair Salon - Fairview Mall

Thank you for your kind words! We are so happy to hear you had a positive experience with our staff and that you were pleased with the services provided. We appreciate your recognition of Sofia's skills and dedication to her clients.

Rated 5 out of 5 stars

Great service!

Great service! Super nice staff and Sophia at Fairview Mall was amazing!

October 31, 2024
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Reply from Chatters Hair Salon - Fairview Mall

Thank you for your kind review! We're so happy to hear you had a positive experience with our staff and stylist. We strive to provide excellent customer service and appreciate your feedback.

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