I’m genuinely heartbroken to hear that this location is closing. The staff here have always gone above and beyond—so warm, talented, and truly attentive to my hair and overall experience. It’s rare... See more
Company replied
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See what reviewers are saying
Amy has the sweetest heart and personality and an asset to Chatters. She provides excellent customer service and is very knowledgeable!! It’s too bad that I will have to visit two locations to get my... See more
Company replied
The best and most relaxing blow out/styling appointment I ever had. I was recently given an awful haircut (by another salon) and was so scared my hair was ruined for my mother’s wedding. Olena from th... See more
Company replied
The atmosphere is comfortable and professional. I never feel rushed here. My stylist listened and took his time to Understand what I was looking for. And did a great job with colour matching my hair.... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
1a Kiwanis Street, A1B 0A2, St. John's, NL, Canada
- +1 709-576-0660
4.8
Excellent
794 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Reply from Chatters Hair Salon - Kelsey Drive
Thanks for your kind words!
The staff there are all awesome
The staff there are all awesome! Had a nice and neat haircut from Jhay
July 7, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We appreciate you letting us know that you think our staff are awesome! We're so happy to hear you had a nice and neat haircut.
Wonderful staff
July 3, 2025
Reply from Chatters Hair Salon - Kelsey Drive
Thank you for your kind words!
Olena was amazing
Olena was amazing! I am so satisfied about my new haircut ! I had so many compliments!!
July 11, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We're happy to hear that you are so satisfied with your recent haircut! It's wonderful to know you've received so many compliments. Thank you for your feedback!
Juliann is the best!!
Juliann is the best!!! So friendly, attentive and very talented. I wish I had her over on the west coast!
July 4, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We're happy to hear that you had such a wonderful experience! It's great to know that you found our team member friendly, attentive, and talented. We appreciate your positive feedback!
Best customer service
Stylist was very compassionate to my new mobility situation and made the transition seamless
July 9, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We're happy to hear that our stylist showed compassion and made your transition seamless. Thank you for sharing your positive experience with us!
Chatters on Kiwanis has a great vibe; Dustin is phenomenal
Chatters on Kiwanis has a great vibe in general, but I go there for Dustin who always does a phenomenal job. When I first started to go see him, I felt like he really listened, and took the time to educate and recommend products and services without being pushy about it. At this point, I feel like he just knows how I like my hair, so I can just sit and enjoy the process. I also always get a little hair tattoo shaved onto the back of my head and we’re at a point where he just does it and I get a surprise design (which I have always loved). Really great vibe, really great service, highly recommend.
July 9, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We appreciate you sharing your positive experience. It's wonderful to hear that you feel listened to and valued. We're so glad you enjoy your visits and appreciate the surprise designs. We look forward to seeing you again soon!
The technician was very friendly and…
The technician was very friendly and attentive, and meticulous with her work!
July 9, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We're happy to hear that our technician was friendly and attentive and performed meticulous work. Thank you for your positive feedback; we appreciate it!
Charmaine really listened to a 7 year…
Charmaine really listened to a 7 year old's request, and truly delivered
July 9, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We're so happy to hear that the request was listened to and delivered. We appreciate you taking the time to share your feedback with us.
The technician was amazing and I love…
The technician was amazing and I love the atmosphere.
July 8, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We're happy to hear that you enjoyed your experience with the technician and the atmosphere. Thank you for your positive feedback!
Reply from Chatters Hair Salon - Kelsey Drive
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
I’ll always give Amy a 5 Star rating
I’ll always give Amy a 5 Star rating! She is absolutely amazing and listens and ask questions to make sure she is doing what I wanted done! I always feel welcome there! This time my daughter was with me and she didn’t hesitate to include her in our conversations and asked about school and what not! Very welcoming!
July 5, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We're happy to hear that you consistently have a wonderful experience! It's great to know that you feel welcome and that our team ensures your needs are met. We appreciate you sharing your positive feedback regarding the inclusive environment we aim to provide for everyone.
Olena was fantastic!
Olena was fantastic! Very attentive to what I asked for and what would look best for my cut. The rest of the staff were also very nice, helping each other and providing a great experience overall.
July 5, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We're so happy to hear that you had a fantastic experience and that you found your stylist attentive! It's great to know that you enjoyed our staff and the overall experience.
Reply from Chatters Hair Salon - Kelsey Drive
We're happy to hear that you had such a wonderful experience. Thank you for your positive feedback; we appreciate it greatly!
Great service as always...
Great service as always...
I look forward to visiting Charmane and Valentina in the new location!
July 4, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We're glad you enjoyed your experience and appreciate your kind words. We are also excited for you to see the new location! Thanks for your continued support.
Reply from Chatters Hair Salon - Kelsey Drive
We're so glad you received excellent service. It's great to hear that you were impressed; we appreciate you letting us know.
Today was my first time at Chatter’s for a pedicure.
Today was my first time at Chatter’s for a service. Been there many times to purchase products. Brooke was awesome. She really knows what she’s doing and she made me feel relaxed and valued as a client. I will definitely be back to see her again!
July 3, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We're happy to hear that your first service at our salon was awesome! It's wonderful you felt relaxed and valued, and we appreciate you mentioning the expertise. We look forward to your next visit!
The lady that did it was phenomenal!!
The lady that did it was phenomenal!!! Feet are so soft!!
July 2, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We're so happy to hear that you had such a wonderful experience! We appreciate you taking the time to share your feedback; thank you!
did every thing possible to make my…
did every thing possible to make my hair exactly how i wanted it and explained every step along the way
June 25, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We're happy to hear that we made your hair dreams a reality! It's wonderful that you appreciated our detailed explanations during the process. Thanks for your feedback!
My experience was great
My experience was great! My stylist asked all the necessary questions, gave honest and helpful opinions, and the salon had a welcoming atmosphere!
June 29, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We're glad you enjoyed your experience! It's great to hear that your stylist was attentive and helpful, and that you found our salon welcoming. Thank you for your feedback!
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