I’m genuinely heartbroken to hear that this location is closing. The staff here have always gone above and beyond—so warm, talented, and truly attentive to my hair and overall experience. It’s rare... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Amy has the sweetest heart and personality and an asset to Chatters. She provides excellent customer service and is very knowledgeable!! It’s too bad that I will have to visit two locations to get my... See more
Company replied
The best and most relaxing blow out/styling appointment I ever had. I was recently given an awful haircut (by another salon) and was so scared my hair was ruined for my mother’s wedding. Olena from th... See more
Company replied
The atmosphere is comfortable and professional. I never feel rushed here. My stylist listened and took his time to Understand what I was looking for. And did a great job with colour matching my hair.... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
1a Kiwanis Street, A1B 0A2, St. John's, NL, Canada
- +1 709-576-0660
4.8
Excellent
794 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Chatters Hair Salon - Kelsey Drive
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Reply from Chatters Hair Salon - Kelsey Drive
We're happy to hear that you had a wonderful experience with your eyebrow wax. Thank you for your positive feedback; it means a lot to us.
Reply from Chatters Hair Salon - Kelsey Drive
We're glad you enjoyed your experience and appreciate your feedback on the quality of our express pedicure.
Reply from Chatters Hair Salon - Kelsey Drive
We're happy to hear that your visits are great. We appreciate you letting us know about your positive experience. Thank you!
Friendly service 😁
June 28, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We're happy to hear that you had a great experience!Thanks for your feedback!
The tint was not left on long enough…
The tint was not left on long enough still had light hair showing on brows.The brow trimming was not done good had long eyebrow hair that were not remove.The waxing was not good when I got home I had to remove the ones she never got myself
June 21, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We appreciate you taking the time to share your experience. We're sorry the tint, trimming, and waxing did not meet your expectations. We'll review our processes to ensure better results in the future.
Reply from Chatters Hair Salon - Kelsey Drive
We appreciate you sharing your thoughts. We are so glad to hear that you had a positive experience and that you found her to be so attentive.
Had a pedicure service
Had a pedicure service. Friendly staff and very pleased with the service.i would recommend my technician to others!
June 18, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We're happy to hear that you enjoyed your pedicure service and found our staff friendly. We appreciate your recommendation and thank you for your positive feedback!
Dustin is wonderful
Dustin is wonderful. He knows exactly what I need done and I’ve never been disappointed.
June 25, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We're happy to hear that you had such a positive experience! It's great to know that our team member's expertise met your needs consistently. Thank you for your feedback!
Reply from Chatters Hair Salon - Kelsey Drive
We appreciate you sharing your positive experience with us! We're happy you enjoyed the atmosphere and the service.
My appointment with Chantal and Tracey…
My appointment with Chantal and Tracey always go well. They are respectful and understanding. They are always professional and courteous. I have had bad experiences with other salons but with Chantal and Tracey, I always leave satisfied.
June 17, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We're glad you enjoyed your experiences. It's wonderful to hear that you find your appointments satisfying and that our team's professionalism and respect resonate with you. Thank you for your positive feedback!
Sharon was great as always!
June 23, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We're happy to hear that you had a great experience. We appreciate your positive feedback and thank you for sharing.
Love my hair by Dustin
Love my hair by Dustin ! Always happy !!He worth flying from to Toronto to get my hair done!!
June 14, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We're so happy to hear that you love your hair! It's wonderful that you're always happy with the results, even flying in from Toronto. We appreciate your kind words!
Tracy was amazing
Tracy was amazing. Took the time ensure I was happy and explained every step she was taking to ensure the proper cut and style
June 19, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We're happy to hear that you had such a positive experience! It's wonderful to know that our team member ensured your satisfaction by explaining each step. Thank you for your feedback!
Reply from Chatters Hair Salon - Kelsey Drive
We are happy you had a great and friendly experience. Thank you for letting us know how we are doing; we appreciate it.
Wonderful service
Viktoriia was professional and friendly. She is very skilled and the results of the mani/pedi I had show.
June 19, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We're happy to hear that you found your service professional and friendly. We appreciate your feedback and are so glad you are pleased with your mani/pedi!
Great haircut!
Great haircut!
My stylist was fantastic, 10 out of 10!!
Would recommend her!!
June 19, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We're happy to hear that you enjoyed your haircut! It's great to know the stylist provided a fantastic experience. We appreciate your recommendation!
Tracy has been cutting my hair for many…
Tracy has been cutting my hair for many years. I trust her completely and she always does an amazing job.
June 19, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We're so happy to hear that you've had consistently amazing haircuts for many years! Thank you for your trust and for sharing your positive experience with us.
Viktoria is the brow master!
Always more than satisfied with Viktorias services! She is meticulous with all she does. Very professional and always has a smile.
June 18, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We appreciate you sharing your positive experience! We are so happy to hear that you are always more than satisfied with the meticulous and professional service you receive.
Reply from Chatters Hair Salon - Kelsey Drive
We appreciate your feedback and are so glad you received great service, fast turnarounds, and good quality work!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.