I’m genuinely heartbroken to hear that this location is closing. The staff here have always gone above and beyond—so warm, talented, and truly attentive to my hair and overall experience. It’s rare... See more
Company replied
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See what reviewers are saying
Amy has the sweetest heart and personality and an asset to Chatters. She provides excellent customer service and is very knowledgeable!! It’s too bad that I will have to visit two locations to get my... See more
Company replied
The best and most relaxing blow out/styling appointment I ever had. I was recently given an awful haircut (by another salon) and was so scared my hair was ruined for my mother’s wedding. Olena from th... See more
Company replied
The atmosphere is comfortable and professional. I never feel rushed here. My stylist listened and took his time to Understand what I was looking for. And did a great job with colour matching my hair.... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
1a Kiwanis Street, A1B 0A2, St. John's, NL, Canada
- +1 709-576-0660
4.8
Excellent
794 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Chelsey is always amazing and does a…
Chelsey is always amazing and does a fantastic job! Wouldn’t trust my curls to anyone else :)
May 21, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We're so glad to hear that you had such a fantastic experience! We appreciate your trust and thank you for your kind words.
Reply from Chatters Hair Salon - Kelsey Drive
We're glad you love your nails and appreciate the thorough service. Thank you for your positive feedback!
Reply from Chatters Hair Salon - Kelsey Drive
We're so happy to hear that you're impressed with your brows! Thanks for sharing your positive experience with us.
Very happy customer here!
As always it didn’t disappoint! I got my hair done with Kayla and she was a sweetheart, very skilled! She listened and offered options for my damaged hair. She also trimmed my hair without leaving it too short! Service was just perfect! Thank you!
May 20, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We're happy to hear you enjoyed your experience! It's wonderful to know that you felt heard and that your stylist was able to provide options for your hair. Thank you for your positive feedback!
Reply from Chatters Hair Salon - Kelsey Drive
We're glad to hear that your stylist understood your requests. Thank you for your positive feedback!
5 Star Service-Highly Recommend!!
I always feel like I'm in good hands with Master Stylist, Nikita Dawe. She truly takes the time to listen to what you want while offering expert advice to make sure you leave the salon looking and feeling your absolute best. Not only is Nikita incredibility talented, she is also friendly, informative, professional & most importantly excellent at her profession. I trust her wholeheartedly with my hair, and will continue to be a returning client of hers. :)
May 17, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We're glad you enjoyed your experience. We appreciate you taking the time to share your kind words. It's wonderful to hear you felt heard and received expert advice. We value your trust and look forward to seeing you again.
Excellent service thank you
May 18, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We appreciate your feedback and are glad you enjoyed our service.
Fantastic service from the staff and…
Fantastic service from the staff and especially Dustin who is an amazing stylist. I always get the greatest colour and cuts.
May 17, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We appreciate your kind words! We're so happy to hear you enjoy the service you receive from our staff and stylist. We aim to provide a welcoming and professional experience, and we appreciate you taking the time to share your feedback.
Olena was brilliant!
Olena was brilliant!! She was punctual, she listened very carefully to what I wanted to get done. She was so organized, and attentive. Very professional and lovely at the same time. I love my hair, I wanted to add dimension to the one tone colour I had and she did a fabulous job. Highly recommended! 🌷
May 15, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We are thrilled to hear you had such a positive experience! It's wonderful to know you felt heard and understood during your appointment and that you're delighted with the results. We are proud of our stylists for their dedication to providing excellent service and ensuring customer satisfaction. We are delighted that you were happy with the service and that you enjoyed your visit.
Excellent service
Excellent customer service. Location was under repair and extremely loud.
May 16, 2025
Reply from Chatters Hair Salon - Kelsey Drive
Thank you for your kind words about our customer service. We appreciate you taking the time to share your experience. We understand that the construction noise could have been disruptive, and we apologize for any inconvenience it may have caused.
Charmaine’s services were very good
Charmaine’s services were very good. The one drawback was that there had been a flood the night before and while staff were doing their best, things were in a bit of disarray. While receiving service there was furniture being moved, and heavy duty fans going to dry the floors. I did receive a 50% discount which was much appreciated.
May 16, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We appreciate you taking the time to share your experience. We understand that encountering a situation like a flood can be disruptive, and we apologize for any inconvenience it may have caused. We're glad our staff was able to provide you with service despite the circumstances, and we're thankful you recognized their efforts. We're committed to providing a comfortable and enjoyable experience for all our guests, and we're working hard to ensure such incidents are minimized in the future.
My hairdresser is really nice and she…
My hairdresser is really nice and she always knows what I want. I also love the products used and the free gift when you get your hair colored.
May 16, 2025
Reply from Chatters Hair Salon - Kelsey Drive
Thank you for your kind words! We're so happy to hear you enjoy your stylist and the products we use. We strive to create a welcoming and supportive environment for all our clients, and we're thrilled that you feel that way. We appreciate you recognizing our team's dedication to providing excellent service.
Reply from Chatters Hair Salon - Kelsey Drive
Thank you for your kind words! We're glad you found our online booking process easy and that you didn't have to wait long. We strive to make our services as convenient and efficient as possible for our clients. We're also happy to hear you're always happy with the service.
Reply from Chatters Hair Salon - Kelsey Drive
Thank you for your kind words! We're so happy to hear that you had a positive experience and appreciate your recognition of Dustin's excellent service. We strive to provide exceptional customer service and are thrilled that you found our staff helpful.
Charmaine was amazing and listened to…
Charmaine was amazing and listened to how I wanted my hair done
May 15, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We are so happy to hear you had a positive experience! We appreciate your kind words and are thrilled that you were happy with the service you received.
excellent service
Chantelle is always very professional and does excellent care to her customers.
May 14, 2025
Reply from Chatters Hair Salon - Kelsey Drive
Thank you for your kind words! We are so happy to hear that you had a positive experience with the stylist. We appreciate your feedback and are glad you found them professional and dedicated to providing excellent care. We strive to provide excellent customer service and are happy that you enjoyed your experience.
Reply from Chatters Hair Salon - Kelsey Drive
We are so happy to hear that you had a positive experience. We appreciate your kind words and will share them with Nakita.
Charmaine very friendly and asked me…
Charmaine very friendly and asked me what I wanted. Took her time and made me feel comfortable:) She did a wonderful job and even went an extra step to get another employee to talk about another service I was considering. Thank you Charmaine:)
May 13, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We are so happy to hear that you had a positive experience with us. We strive to create a welcoming and friendly environment where our clients feel comfortable and confident in the expertise of our staff. We appreciate your recognition of Charmaine's friendly demeanor and her willingness to go the extra mile to ensure you were happy with your service. We look forward to welcoming you back soon!
Reply from Chatters Hair Salon - Kelsey Drive
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Go see Nikita at Chatters!!
There is not enough words I can use to describe the AMAZING service from Nikita!
She will go above and beyond for you to make sure your hair is exactly what you want!
I highly recomend!!
May 11, 2025
Reply from Chatters Hair Salon - Kelsey Drive
Thank you for your kind words! We're so happy to hear that you had such a positive experience with Nikita. It's wonderful to know that she went above and beyond to ensure you were happy with your hair. We're thrilled you enjoyed your visit and appreciate you taking the time to share your feedback.
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