I’m genuinely heartbroken to hear that this location is closing. The staff here have always gone above and beyond—so warm, talented, and truly attentive to my hair and overall experience. It’s rare... See more
Company replied
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See what reviewers are saying
Amy has the sweetest heart and personality and an asset to Chatters. She provides excellent customer service and is very knowledgeable!! It’s too bad that I will have to visit two locations to get my... See more
Company replied
The best and most relaxing blow out/styling appointment I ever had. I was recently given an awful haircut (by another salon) and was so scared my hair was ruined for my mother’s wedding. Olena from th... See more
Company replied
The atmosphere is comfortable and professional. I never feel rushed here. My stylist listened and took his time to Understand what I was looking for. And did a great job with colour matching my hair.... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
1a Kiwanis Street, A1B 0A2, St. John's, NL, Canada
- +1 709-576-0660
4.8
Excellent
794 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing first experience
The online booking process was very simple and quick. The staff were all extremely professional and kind. My stylist made sure my hair was exactly what I wanted. An overall wonderful experience.
April 15, 2025
Reply from Chatters Hair Salon - Kelsey Drive
Thank you for sharing your positive experience. We are delighted to hear that you found our online booking process easy to use and that you were impressed with the professionalism and kindness of our staff. We strive to create a welcoming environment where our clients feel heard and understood. We are proud of our team's dedication to providing attentive and detailed service. We look forward to welcoming you back soon!
Great Experience
Space was clean, stylist was so friendly and patient with my toddler!
April 21, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We're so glad to hear you had a positive experience! We strive to provide a clean and welcoming environment, and we're happy to hear our stylist was able to make your toddler feel comfortable.
Friendly staff
April 19, 2025
Reply from Chatters Hair Salon - Kelsey Drive
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
First time getting my hair cut at…
First time getting my hair cut at chatters! Candice was amazing. She was super sweet and very knowledgeable about her work. She explained everything to me and listen to my concerns about my hair.
April 19, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We are thrilled to hear about your positive experience with Candice! It's wonderful to know that she was able to provide you with such a great haircut and that you felt comfortable and understood throughout the process. We appreciate you taking the time to share your feedback.
Reply from Chatters Hair Salon - Kelsey Drive
We're so glad to hear that you had a positive experience. We appreciate your kind words about Jessica and her hard work.
Reply from Chatters Hair Salon - Kelsey Drive
Thank you for your kind words! We're delighted to hear you found our service excellent and our staff friendly. We strive to provide a positive experience for all our customers.
Reply from Chatters Hair Salon - Kelsey Drive
We're so glad to hear you had a positive experience. We appreciate your kind words about Charmane.
The ladies were so kind and helped me…
The ladies were so kind and helped me pick out the perfect color nail polish Love it !!!
April 10, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We're so happy to hear you had a positive experience! It's wonderful that our team was able to help you find the perfect shade. We appreciate your kind words and hope to see you again soon.
Quick and easy
April 17, 2025
Reply from Chatters Hair Salon - Kelsey Drive
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
Friendly staff
Friendly staff
My stylist did exactly as I wanted
Only issue was the girl who was to do my eyebrows was sick and I wasn't aware until I arrived so I couldn't get my brows done
April 16, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We appreciate your kind words about our staff and the stylist's work. We're sorry to hear about the inconvenience with the eyebrow appointment. We strive to provide a seamless experience for all our clients, and we'll take your feedback into consideration to ensure better communication in the future.
Kayla is amazing
Kayla is amazing. I love my cut and color and so easy to talk too. Will definitely be back.
April 15, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We're thrilled to hear you had such a positive experience with Kayla! We strive to provide excellent service and are delighted that you enjoyed your cut and color. We appreciate your kind words and look forward to welcoming you back soon.
Great cut and style by Jhay
Great cut and style by Jhay, as always!
Great head massage also!
April 7, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We're so glad to hear you had a great experience with Jhay! We appreciate you taking the time to share your positive feedback. We strive to provide our customers with the best possible service, and it's wonderful to know that we're meeting your expectations.
Reply from Chatters Hair Salon - Kelsey Drive
We appreciate your kind words. We're glad you enjoyed your experience.
Reply from Chatters Hair Salon - Kelsey Drive
We're so glad to hear you were happy with your service. We strive to provide a positive experience for all our clients.
Lauren M was excellent
Lauren M was excellent. It was my daughter’s first haircut and she made her really comfortable! Will come back again.
April 13, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We are so happy to hear that your daughter had a positive experience with Lauren M. It's wonderful to know that she made your daughter feel comfortable during her first haircut. We appreciate your kind words and look forward to welcoming you back for your next visit.
My hairdresser is very efficient
My hairdresser is very efficient, friendly and always fits me in, even when I'm running late. She always does an excellent job!
April 12, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We're so happy to hear you're having such a positive experience with your hairdresser! It's wonderful to know that you feel valued and appreciated, and that you're consistently happy with the results. We'll be sure to share your feedback with the team.
Excellent service from the time I made…
Excellent service from the time I made the appointment to the time I paid and walked away.
April 11, 2025
Reply from Chatters Hair Salon - Kelsey Drive
We appreciate you taking the time to share your positive experience. We're glad to hear that you were satisfied with the service you received.
Reply from Chatters Hair Salon - Kelsey Drive
We are so happy to hear you had such a positive experience! We strive to provide excellent service and we're thrilled you enjoyed your visit.
I find the staff very friendly and…
I find the staff very friendly and helpful and I really like my stylist Kayla.
April 10, 2025
Reply from Chatters Hair Salon - Kelsey Drive
Thank you for your kind review! We're thrilled to hear that you had a positive experience with our staff and stylist. We strive to provide friendly and helpful service to all our clients, and we appreciate your feedback.
Reply from Chatters Hair Salon - Kelsey Drive
Thank you for your kind words. We're thrilled to hear you found your experience cordial, professional, and relaxing. We strive to create a positive and comfortable environment for all our customers.
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