Chatters Hair Salon - Lloyd Mall Reviews 359

TrustScore 5 out of 5

4.8

5211 44 Street, #119, T9V 0A7 Lloydminster, AB, CA


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Rated 5 out of 5 stars

Jolene was amazing, had previously had hair trimmed into bangs when I wanted face frame and this was my first time getting anything done with my hair since. She was great at checking and being sure ab... See more

Company replied

Rated 5 out of 5 stars

I had got some extensions installed by Shanttelle. She is very thorough, precise on placement and informative. Plus she’s a very sweet human and easy to have a conversation with! The front desk lady B... See more

Company replied

Rated 5 out of 5 stars

Great establishment my stylist is soooo good, professional and just has all my hair details so well organized. I get asked all the time “who does your hair” followed by “it’s always such a good cu... See more

Company replied

Rated 5 out of 5 stars

Had a great experience getting my hair colored at the salon. The service was super professional, and my stylist really took the time to ask questions and understand what I wanted. They matched my colo... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

4.8

Excellent

TrustScore 5 out of 5

359 reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great service

Great service. Very friendly. Overall could not ask for anything more .

October 9, 2025
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Reply from Chatters Hair Salon - Lloyd Mall

We're happy you received great and friendly service! We appreciate you saying you could not ask for anything more overall.

Rated 5 out of 5 stars

Taylor and Bernetta always treat me so…

Taylor and Bernetta always treat me so well. I love my style and color

October 8, 2025
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Reply from Chatters Hair Salon - Lloyd Mall

We're so happy to hear that you love your style and color and that you feel well-treated. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Taylor H

Taylor H. Made me feel relaxed, and ask the right questions about my hair needs. Very friendly service.

October 8, 2025
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Reply from Chatters Hair Salon - Lloyd Mall

We're happy to hear that you felt relaxed and that your hair needs were understood! We appreciate you mentioning the friendly service you received.

Rated 5 out of 5 stars

Taylor as always was awesome

Taylor as always was awesome, thanks for the great service. Love my hair!

October 3, 2025
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Reply from Chatters Hair Salon - Lloyd Mall

We're happy to hear that you had an awesome experience and appreciate you sharing your positive feedback. We're so glad you love your hair!

Rated 5 out of 5 stars

Great experience

Great experience. Friendly staff

October 3, 2025
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Reply from Chatters Hair Salon - Lloyd Mall

We appreciate you mentioning our friendly staff and great experience! We are so glad you had a positive experience with us.

Rated 5 out of 5 stars

I just loved the head massage while…

I just loved the head massage while Renee was washing my hair.

October 2, 2025
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Reply from Chatters Hair Salon - Lloyd Mall

We're glad you enjoyed the head massage during your hair wash! It's wonderful to hear that you had such a relaxing and positive experience.

Rated 5 out of 5 stars

Taylor B is the best

Taylor B is the best! She bright my short cut to life!

September 22, 2025
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Reply from Chatters Hair Salon - Lloyd Mall

We're happy to hear that your experience was so positive! Thank you for sharing your kind words; it means a lot to us.

Rated 5 out of 5 stars

First time seeing Jolene and she was…

First time seeing Jolene and she was wonderful. Very personable and I loved my cut and the way she styled my hair! I will definitely go back to her again!

September 18, 2025
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Reply from Chatters Hair Salon - Lloyd Mall

We're happy to hear that your first experience was wonderful! We appreciate you mentioning how personable she was and that you loved your cut and style. We look forward to seeing you again!

Rated 5 out of 5 stars

Love the head massage.

Love the head massage.

September 17, 2025
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Reply from Chatters Hair Salon - Lloyd Mall

We're glad you enjoyed the head massage! Thank you for sharing your positive experience with us; we appreciate it.

Rated 5 out of 5 stars

Jolene amazing after bad past experience

Jolene was amazing, had previously had hair trimmed into bangs when I wanted face frame and this was my first time getting anything done with my hair since. She was great at checking and being sure about the length being taken off, told me some tricks to keep a style I like last longer and I will be going back to her for her expertise, kind and positive experience. Powercenter not Lloyd mall

September 22, 2025
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Reply from Chatters Hair Salon - Lloyd Mall

We're happy to hear that you had a positive experience! It's great to know that you felt comfortable and confident with the service you received. We appreciate your feedback and look forward to seeing you again.

Rated 5 out of 5 stars

Great customer service

I had got some extensions installed by Shanttelle. She is very thorough, precise on placement and informative. Plus she’s a very sweet human and easy to have a conversation with! The front desk lady Bernetta was also very helpful with choosing extension colours for me. She too is very informative and a welcoming person! Thank you for all your help ladies!

September 18, 2025
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Reply from Chatters Hair Salon - Lloyd Mall

We're happy to hear that you found our team thorough, precise, and informative during your extension installation. We appreciate you mentioning the helpful assistance you received with choosing extension colors. Thank you for your kind words!

Rated 5 out of 5 stars

Very happy

Very happy with my cut and colour
Renee did an amazing job. Will be going to him for any further services!

September 18, 2025
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Reply from Chatters Hair Salon - Lloyd Mall

We're happy to hear that you were very pleased with your cut and color! We appreciate you mentioning the amazing job and your intention to return for future services.

Rated 5 out of 5 stars

The hairdresser was amazing and made my…

The hairdresser was amazing and made my hair look the best it has ever looked

September 5, 2025
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Reply from Chatters Hair Salon - Lloyd Mall

We're delighted to hear that your hair looks the best it ever has! We appreciate you letting us know about your amazing experience with the hairdresser.

Rated 5 out of 5 stars

My 11 year old daughter thought the…

My 11 year old daughter thought the hair dresser was nice. She left feeling super beautiful she LOVED her hair. Thank you!

September 12, 2025
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Reply from Chatters Hair Salon - Lloyd Mall

We're so happy to hear that your daughter felt beautiful and loved her hair! It's wonderful knowing she had such a positive experience with our team. Thank you!

Rated 5 out of 5 stars

Awesome!

Taylor B. is awesome!

September 5, 2025
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Reply from Chatters Hair Salon - Lloyd Mall

We appreciate your positive feedback; we are so glad you had a great experience.

Rated 1 out of 5 stars

Extremely dissatisfied

I went in for my blonde touch up and overall color touch up. Took 4.5 hours. I never got the haircut I requested. I had to have my hair bleached twiced and it’s still not the color I wanted. My hair feels awful my scalp is on fire. This was not 170$ worth. Absolutely unacceptable.

September 11, 2025
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Reply from Chatters Hair Salon - Lloyd Mall

We're very sorry your experience wasn't satisfactory. We regret that your color service, haircut, and overall experience did not meet your expectations. We appreciate your feedback and will review your concerns to improve our services.

Rated 5 out of 5 stars

Perfect

Perfect, the head massage was magical and my cut was exactly what I was looking for. I look better and feel better. Renee did a great job!

September 10, 2025
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Reply from Chatters Hair Salon - Lloyd Mall

We're happy to hear that you had a wonderful experience! It's great to know the head massage was magical and your cut was exactly as you wanted. Thank you for your positive feedback!

Rated 5 out of 5 stars

Everything went well

Everything went well, we walked in and where sat right away, stylists where friendly and knowledgeable. Listened to what we wanted. Thank you for the great experience

September 6, 2025
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Reply from Chatters Hair Salon - Lloyd Mall

We're happy to hear that you were seated right away and that our stylists were friendly and knowledgeable! We appreciate that they listened to your needs, and we thank you for the great feedback.

Rated 5 out of 5 stars

Through communication with your stylist…

Through communication with your stylist you can achieve what you are looking for.

September 4, 2025
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Reply from Chatters Hair Salon - Lloyd Mall

We're so happy to hear that communicating with our stylists helped you achieve your desired look. Thank you for sharing your positive experience!

Rated 4 out of 5 stars

it was pleasant time being there

it was pleasant time being there. really appreciate the efforts and how they were friendly🫶🏻

September 2, 2025
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Reply from Chatters Hair Salon - Lloyd Mall

We're happy to hear that you had a pleasant time and appreciate our team's friendliness. Thank you for your positive feedback; we value it greatly.

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