Jolene was amazing, had previously had hair trimmed into bangs when I wanted face frame and this was my first time getting anything done with my hair since. She was great at checking and being sure ab... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had got some extensions installed by Shanttelle. She is very thorough, precise on placement and informative. Plus she’s a very sweet human and easy to have a conversation with! The front desk lady B... See more
Company replied
Great establishment my stylist is soooo good, professional and just has all my hair details so well organized. I get asked all the time “who does your hair” followed by “it’s always such a good cu... See more
Company replied
Had a great experience getting my hair colored at the salon. The service was super professional, and my stylist really took the time to ask questions and understand what I wanted. They matched my colo... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
5211 44 Street, #119, T9V 0A7, Lloydminster, AB, Canada
- +1 780-875-8702
4.8
Excellent
359 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hair looked good for a week..
My daughter got her hair done for her birthday a week ago. Wasnt exactly what she asked for but it turned out great anyways. However a week later and the color is coming out already.. box dye works better and for the price you'd think it would keep its color for longer than a week even following the instructions given. Sad that it faded so much in just 1 week.
August 25, 2025
Reply from Chatters Hair Salon - Lloyd Mall
We appreciate your feedback. Please feel free to contact us at customerservice@chatters.ca if you would like to discuss this further.
Conner is very nervous to cut his hair…
Conner is very nervous to cut his hair but Taylor always does a great job.
August 25, 2025
Reply from Chatters Hair Salon - Lloyd Mall
We appreciate you sharing your experience! We're happy to hear that they consistently provide excellent service and make them feel comfortable during their haircuts.
Taylor B best hairdresser ever + also a…
Taylor B best hairdresser ever + also a lovely person.. Front staff very friendly, helpful & all staff looked very nice too, everyone had hair + make-up done nice👍
August 29, 2025
Reply from Chatters Hair Salon - Lloyd Mall
We're happy to hear that you enjoyed your experience! We appreciate you mentioning the friendly front staff and that you loved your hair service. Thanks for your feedback.
Reply from Chatters Hair Salon - Lloyd Mall
We appreciate you taking the time to share your positive experience. We're so glad to know you had a great experience!
My hairdresser did not speak to me…
My hairdresser did not speak to me other than asking what I wanted done to my hair. He did a good job with the colour which I appreciate, but he did not ask me how I wanted it styled at the end either.
August 22, 2025
Reply from Chatters Hair Salon - Lloyd Mall
We appreciate your feedback and are sorry the service did not meet expectations. Please feel free to contact us at customerservice@chatters.ca if you would like to discuss this further.
didnt know what they were doing
they didnt seem to know what they were doing poor communication and took off length even tho i said no length taken off
August 19, 2025
Reply from Chatters Hair Salon - Lloyd Mall
We regret that your experience did not meet expectations. We'll address the communication and service concerns you raised to ensure better service in the future. Thanks for your feedback.
Welcoming Atmosphere and Quality Service
I always love coming in to get my hair done with Taylor. It’s always a relaxing and comfortable environment and Taylor always delivers with a quality dye, cut and style!
August 22, 2025
Reply from Chatters Hair Salon - Lloyd Mall
We're happy to hear that you find your visits relaxing and comfortable, and that your stylist consistently provides you with quality service. We appreciate your positive feedback!
Reply from Chatters Hair Salon - Lloyd Mall
We appreciate you sharing that our staff was friendly and the surface excellent! We are so glad you had a positive experience.
Reply from Chatters Hair Salon - Lloyd Mall
We're so happy to hear that you always enjoy your visits! We appreciate your kind words about our team member.
Fast
Fast
Friendly
A great cut!
Adhered to my request for no products and didn’t push for an explanation
August 21, 2025
Reply from Chatters Hair Salon - Lloyd Mall
We're happy to hear that you enjoyed your experience! It's great to know that we provided a fast and friendly service and met your needs. Thank you for your feedback!
Great establishment my stylist is soooo…
Great establishment my stylist is soooo good, professional and just has all my hair details so well organized. I get asked all the time “who does your hair” followed by “it’s always such a good cut, color and so healthy “.
Receptionist is a gem I feel so welcome the moment I enter the salon.
Thanks girls!
August 19, 2025
Reply from Chatters Hair Salon - Lloyd Mall
We're so happy to hear that you consistently have such positive experiences! It's wonderful knowing your stylist's expertise and organization shine through. We're also glad you feel welcomed by our receptionist. Thank you for your kind words!
Very knowledgeable staff
Very knowledgeable staff, very pleasant staff, efficient with time.
August 19, 2025
Reply from Chatters Hair Salon - Lloyd Mall
We appreciate you sharing that our staff is knowledgeable and pleasant, and that we are efficient with time. We're so glad you enjoyed your experience!
Shanttelle is amazing
Shanttelle is amazing. Always leave feeling fabulous. Listens to what you want and is very personable. Love Chatters.
August 14, 2025
Reply from Chatters Hair Salon - Lloyd Mall
We're happy to hear that you always leave feeling fabulous! It's great to know that the team member listens to your needs and that you love our salon. Thanks for your feedback!
Reply from Chatters Hair Salon - Lloyd Mall
Thank you so much for taking the time to review your Chatters appointment.
We are so happy to hear you had such a wonderful experience with us!
The cut was exactly what I asked for
The cut was exactly what I asked for. It was styled straight but curled up as anticipated the next day. This will be a fun cut!
August 8, 2025
Reply from Chatters Hair Salon - Lloyd Mall
We're happy to hear that you love the haircut and how it styles! Thank you for your positive feedback; we appreciate you taking the time to share.
Reply from Chatters Hair Salon - Lloyd Mall
Thanks for the kind words!
Great experience!
The haircut was great, exactly what I wanted. The stylist, Trysten, was friendly and made the salon visit relaxed and enjoyable.
August 5, 2025
Reply from Chatters Hair Salon - Lloyd Mall
We're happy to hear that you had a great haircut and that your visit was relaxed and enjoyable. We appreciate you taking the time to share your positive experience!
Wonderful experience!!
Always a great experience!! Knowledgeable and friendly service!!
August 5, 2025
Reply from Chatters Hair Salon - Lloyd Mall
We're so happy to hear you consistently have a great experience with our knowledgeable and friendly service! We appreciate you sharing.
Reply from Chatters Hair Salon - Lloyd Mall
We're so happy to hear that you consistently love your hair! Thank you for sharing your positive experience with us; we appreciate it.
Taylor B is friendly and professional
Taylor B is friendly and professional. She gave me a great cut and positive compliments. She arranged for me to get my brows waxed and that service was much appreciated.
August 1, 2025
Reply from Chatters Hair Salon - Lloyd Mall
We're so happy to hear that you had such a positive experience! It's wonderful to know that you received a great cut and appreciated the brow waxing service. Thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.