Chatters Hair Salon - Mayfield Common Reviews 789

TrustScore 4.5 out of 5

4.7

150 Mayfield Common Northwest, T5P 4B3 Edmonton, AB, CA


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Rated 5 out of 5 stars

Anthony was fabulous! He took great care in transforming my daughter's long hair into a delightful pixie cut, while putting in highlights to blend with the color she already had at the base of her now... See more

Company replied

Rated 5 out of 5 stars

Liza really knows her stuff! I felt incredibly comfortable & taken care of my whole appointment. My hair looks & feels amazing, thanks to her! Would definitely recommend!

Company replied

Rated 3 out of 5 stars

The desk was able to get me in right away as a walk in, which was awesome! But my stylist was tried, hungry, and likely in need of some rest. I’d look at providing staff better breaks, or avoid ove... See more

Company replied

Rated 5 out of 5 stars

Love the staff. Friendly, knowledgeable,professional. Beca cut and styled my hair. Very well done. I don’t live in Edmonton all year but if I did I would be in that salon every month. I will b... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 150 Mayfield Common Northwest, T5P 4B3, Edmonton, AB, Canada

  • +1 780-484-4203

4.7

Excellent

TrustScore 4.5 out of 5

789 reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Always excellent service here

Always excellent service here! I usually see Anthony (who is amazing!) but he was booked so I saw Lisa instead and I’m very happy with the results. She knows her stuff, especially for my ridiculous short hair

February 21, 2025
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Reply from Chatters Hair Salon - Mayfield Common

Thank you for your kind review! We're so happy to hear that you had a positive experience with Liza. It's wonderful to know that you were happy with the results of your appointment, even though you had to see someone different than usual. We appreciate you recognizing the skill and expertise of our stylists. We strive to provide a positive experience for all our clients.

Rated 5 out of 5 stars

Good service

Good service. Nice and friendly people

February 27, 2025
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Reply from Chatters Hair Salon - Mayfield Common

Thank you for your kind words! We're so happy to hear you had a positive experience with Larisa. We strive to provide excellent service and a welcoming atmosphere for all our customers.

Rated 5 out of 5 stars

My appointment with Becca was awesome

My appointment with Becca was awesome. She knew exactly how to cut, style my hair and showed me how to do it at home when I didn't know what to do with it. I would definitely recommend her.

February 26, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're delighted to hear you had such a positive experience with Becca! It's wonderful that you felt comfortable trusting the stylist's expertise and that the results exceeded your expectations. We strive to provide a personalized experience for every client, and we’re thrilled you were happy with the outcome. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Always Amazing Service

The staff are so welcoming, and the service is great. The salon is spacious, clean and modern. Katie did an amazing job with my hair.
I'm always happy with my experience at Chatters, at every location I've ever been to. This one is probably the nicest atmosphere and design though.

February 26, 2025
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Reply from Chatters Hair Salon - Mayfield Common

Thank you for your kind words! We are thrilled to hear that you had such a positive experience at our salon. We strive to create a welcoming and comfortable environment for all our clients, and we are proud of our staff's dedication to providing excellent service. We are happy to hear that you were impressed with the salon's atmosphere and design. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Becca was awesome

Becca was awesome!
Being assigned to Becca as a new stylist to me, because my previous stylist left the business, she listened and was attentive to what I wanted done and she over acheived this.
Thank you girl.
I will be back to see you for my next color and cut.

February 18, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're thrilled to hear you had such a positive experience with Becca! It's wonderful to know she listened carefully to your needs and exceeded your expectations. We appreciate your kind words and are delighted you'll be returning for your next appointment.

Rated 5 out of 5 stars

Perfect cut

Hairstylist listened to what i wanted and i was so happy wuth cut! No pressure to buy products.

February 22, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're so glad to hear you had a positive experience with Cari! It's wonderful to know that you were happy with your haircut and that you felt comfortable without pressure to purchase products. We strive to create a welcoming and relaxed environment for all our clients.

Rated 5 out of 5 stars

They are very friendly and…

They are very friendly and accomodating. My hairstylist Rhianna made a very nice hair cut to my hair. Thank you so much and to all the staff fir being so welcoming to your customers.

February 22, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We are so happy to hear you had a positive experience with Rhianna! It's wonderful to know you enjoyed the welcoming atmosphere and appreciated the friendly staff. We are proud of our team's commitment to providing excellent service and creating a comfortable environment for all our clients. We appreciate you recognizing the stylist's expertise and dedication to helping you achieve your hair goals. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Color and cut

Anthony’s amazing, he knew exactly what tone and color my hair needed, made it healthy and look amazing, all in one appt!

February 21, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're thrilled to hear you had such a positive experience! It's wonderful to know that you were happy with the results and that Anthony was able to achieve your desired look. We appreciate you taking the time to share your feedback.

Rated 4 out of 5 stars

Larissa was on time and waiting with a…

Larissa was on time and waiting with a big smile. She did a very precise job and the cut looked great!

February 5, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We are thrilled to hear that you had a positive experience. We appreciate your kind words about Larisa's professionalism and the quality of her work.

Rated 5 out of 5 stars

Chatters Mensroom 8 year old client

The lady at the front desk was positively lovely, kind, welcoming.
Lavnish was great, he was kind, put lots of attention into detail and my 8 year olds comfort, the haircut came out perfect.

February 9, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We are so happy to hear that you had a positive experience with our team. It's wonderful to know that you felt welcomed and that Lavnish was able to provide a great haircut for your child. We strive to create a comfortable and enjoyable experience for all our customers.

Rated 5 out of 5 stars

The staff

The staff. So kind, helpful and gave great advice on what to do with my baby fine hair

February 9, 2025
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Reply from Chatters Hair Salon - Mayfield Common

Thank you for your kind words! We're delighted to hear you had a positive experience with Liza and found our staff helpful. We appreciate your feedback and will continue to strive for excellent service.

Rated 5 out of 5 stars

Very friendly and welcoming

My daughter loves her new hair cut. Thank you!

February 8, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're so happy to hear that your daughter loves her new haircut! It's always rewarding to know that Cari was able to make someone's day a little brighter.

Rated 5 out of 5 stars

It was the best experience!!

Omg! Everything was perfect! The private room ( for my hijabi girlies or if you want some privacy.) The good customer service at the desk AND the hairstyle was EXACTLY what I wanted! GOT OUT SATISFIED WITH EVERYTHING. TOTALLY RECOMMEND!!!!!

February 7, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're so happy to hear you had such a wonderful experience! It sounds like you enjoyed every aspect of your visit with Chayma, from the private room to the excellent customer service and the perfect hairstyle. We strive to create a welcoming and inclusive environment for all our clients, and we're thrilled you felt comfortable and satisfied with your visit. Thank you for your kind words and for recommending us!

Rated 5 out of 5 stars

Always a pleasure to visit Kim at this…

Always a pleasure to visit Kim at this location…. Staff are so pleasant and make sure you feel welcome…

February 5, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're delighted to hear you had a positive experience! It's wonderful to know that Kim's pleasant demeanor and welcoming atmosphere made your visit enjoyable. We strive to provide a positive experience for all our guests, and we appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Anthony is awesome!

Anthony is great! He took the time to understand my hair type and provided excellent recommendations throughout the process. Excellent haircut as well. Just what I wanted.

February 6, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're thrilled to hear you had such a positive experience with Anthony! It's wonderful that you felt heard and understood by your stylist. We appreciate you recognizing their ability to help you achieve your desired look. We strive to create a welcoming and enjoyable environment for all our clients, and we're delighted you felt that way.

Rated 5 out of 5 stars

Kate

Great experience

February 6, 2025
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Reply from Chatters Hair Salon - Mayfield Common

Thank you for the wonderful feedback! We are so thrilled to hear you enjoyed your experience with Kate. We look forward to seeing you on your next visit!

Rated 5 out of 5 stars

A for Absolutely Awesome!

My hair dresser was amazing, she took her time with my hair trim she styled it too perfection and also gave me tips the whole time during the cut! She was absolutely amazing while being professional on the job I would totally go back to see her for another trim + style

February 3, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We are thrilled to hear about your positive experience! It sounds like you had a wonderful time with Liza. We are so happy to hear that you were impressed with their skills, professionalism, and the tips they provided. We are committed to providing excellent service, and we are delighted that you enjoyed your visit.

Rated 5 out of 5 stars

Great environment

Great environment. Excellent service.

February 2, 2025
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Reply from Chatters Hair Salon - Mayfield Common

Thank you for your kind words! We're so happy to hear you enjoyed your experience with Becca and found our service to be excellent. We appreciate you taking the time to share your positive feedback.

Rated 4 out of 5 stars

Very first time getting a haircut at…

Very first time getting a haircut at chatters. I am really anxious trying a new hair stylist but talked myself into it. I got Kimberly, she seemed in a rush. Very rough with the hair wash, didn't say anything. No smile or friendliness. I was nervous to tell her what I wanted for my hair or show her pictures because of this. She finally talked at the very end. She styled my hair great. But I have had way more of a friendly experience at great clips !

January 25, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We appreciate you taking the time to share your experience. We understand that trying a new stylist can be nerve-wracking, and we strive to make every appointment a positive one. We're sorry to hear that your stylist didn't meet your expectations in terms of friendliness and communication. We value your feedback and will use it to ensure our stylists provide the best possible experience for every client.

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