Chatters Hair Salon - Mayfield Common Reviews 789

TrustScore 4.5 out of 5

4.7

150 Mayfield Common Northwest, T5P 4B3 Edmonton, AB, CA


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Rated 5 out of 5 stars

Anthony was fabulous! He took great care in transforming my daughter's long hair into a delightful pixie cut, while putting in highlights to blend with the color she already had at the base of her now... See more

Company replied

Rated 5 out of 5 stars

Liza really knows her stuff! I felt incredibly comfortable & taken care of my whole appointment. My hair looks & feels amazing, thanks to her! Would definitely recommend!

Company replied

Rated 3 out of 5 stars

The desk was able to get me in right away as a walk in, which was awesome! But my stylist was tried, hungry, and likely in need of some rest. I’d look at providing staff better breaks, or avoid ove... See more

Company replied

Rated 5 out of 5 stars

Love the staff. Friendly, knowledgeable,professional. Beca cut and styled my hair. Very well done. I don’t live in Edmonton all year but if I did I would be in that salon every month. I will b... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 150 Mayfield Common Northwest, T5P 4B3, Edmonton, AB, Canada

  • +1 780-484-4203

4.7

Excellent

TrustScore 4.5 out of 5

789 reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

The lady that cut my hair was friendly…

The lady that cut my hair was friendly and made me feel comfortable. I loved the extra touches like a mini neck massage and warm towel after the cut.

March 21, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We are so happy to hear that you had a positive experience with Larisa. We strive to provide a welcoming and relaxing atmosphere for all our clients. We are glad that you enjoyed the extra touches, and we hope to see you again soon.

Rated 5 out of 5 stars

Km made me feel comfortable

Km made me feel comfortable
Love her hard work, foils are beautiful!

March 27, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're so happy to hear you had a positive experience with Kim! We strive to provide a welcoming and comfortable environment for all our clients. It's wonderful to know you were pleased with the results of your foils.

Rated 1 out of 5 stars

I had an awful experience at Chatters

I had an awful experience at Chatters. I went in for a haircut, and the stylist completely ruined it. The layers are awful and choppy, and the cut ended up way too short. It’s nothing like what I asked for, and I couldn’t even get it fixed. Waste of time and money – I won’t be coming back.

March 26, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We are so sorry to hear about your experience. We strive to provide our customers with the best possible service, and it’s clear that we fell short in this instance. We understand your disappointment and appreciate you bringing this to our attention. We will use your feedback to improve our services and ensure that all our customers have a positive experience.

Rated 5 out of 5 stars

My daughter always gets a great cut and…

My daughter always gets a great cut and style.

March 25, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're so happy to hear that your daughter enjoys her haircuts and styles with Becca! We strive to provide a positive and enjoyable experience for all our customers. Thank you for sharing your feedback!

Rated 5 out of 5 stars
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Reply from Chatters Hair Salon - Mayfield Common

Thank you for your kind words! We are so happy you enjoyed your experience with Becca and found our staff welcoming. We strive to provide excellent customer service and appreciate your feedback.

Rated 5 out of 5 stars

Kate was absolutely amazing

Kate was absolutely amazing! I walked in no appointment, wasn’t sure I could see anyone, and she was available! Super kind and sweet girl! Definitely will be driving the 2.5 hours to see her again!

March 24, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We are so happy to hear that you had such a positive experience with Kate! We strive to provide excellent customer service and it is wonderful to know that you felt well taken care of. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Liza is great

Liza is great, good price, nice salon.

March 23, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're so glad to hear you had a positive experience! We strive to provide excellent service and appreciate your kind words about Liza and our salon.

Rated 5 out of 5 stars

Anthony was amazing!

Anthony was amazing and figured out exactly where my vision was going when I didn't have a clue how to describe it ^_^

March 14, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We are thrilled to hear that you had such a positive experience. We are committed to providing exceptional service and are delighted that Anthony was able to help you achieve your vision. We appreciate your kind words and will share your feedback with Anthony.

Rated 5 out of 5 stars

Great staff

Great staff

March 20, 2025
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Reply from Chatters Hair Salon - Mayfield Common

Thank you for your feedback! We are elated to hear you enjoyed your visit with us! We look forward to seeing you again!

Rated 5 out of 5 stars

Becca was amazing

Becca was amazing! She did a really good job on my cut…quick and precise, and I am very happy!
She took the time to style it a couple different ways to show me how to wear my hair and I really appreciated that…

I will definitely come back to her!

March 19, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're thrilled to hear you had such a positive experience! It sounds like Becca truly went above and beyond to ensure you were happy with your haircut. We appreciate you taking the time to share your feedback and are so glad you enjoyed the styling tips. We look forward to welcoming you back soon!

Rated 5 out of 5 stars

Amazing CutI came with a vague idea of what I…

I came with a vague idea of what I wanted. Becca took it and gave me an amazing cut that I absolutely love. I can style it at home and get almost the same look as when I first had it cut.

March 12, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We are so glad to hear that you had such a positive experience! It sounds like Becca truly listened to your vision and delivered exactly what you were hoping for. We strive to provide our clients with a personalized experience that leaves them feeling confident and happy with their hair. We are thrilled that you are enjoying your new style!

Rated 5 out of 5 stars
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Reply from Chatters Hair Salon - Mayfield Common

We're thrilled to hear you had a positive experience! We appreciate your kind words about Becca.

Rated 5 out of 5 stars

Anthony is great!

March 16, 2025
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Reply from Chatters Hair Salon - Mayfield Common

Thank you so much for your kind words! We are thrilled to hear that you enjoyed your experience with Anthony!

Rated 1 out of 5 stars

My son went in for a simple haircut

My son went in for a simple haircut, shorter on the sides and a bit longer on top. I don’t know if the stylist had never did a boys cut before but she went in the with clippers and did not even anything out. The top and sides were so uneven, and I couldn’t believe the hairdresser was just okay with leaving it like that.
When my husband saw my son he said the same thing. We asked another stylist to fix it, which she sort of evened it out and did what she could. We were then charged an extra $15 dollars on his haircut.

I’ve never had a bad experience with my 5 year old, but we have now had to shave the top of his head as well just to even it out. Headed on vacation next week and disappointed we decided to go to chatters. Have always gone there for our kids hair cuts but won’t be back.

March 15, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We understand your frustration with your recent experience. It sounds like you had high hopes for your son's haircut and were disappointed with the outcome. We value your feedback and will use it to improve our services.

We are sorry that your son's haircut did not meet your expectations. We strive to provide a positive experience for all our customers, and we are disappointed to hear that this was not the case. We appreciate you bringing this to our attention, and we will take steps to ensure that this doesn't happen again.

To clarify, we have gathered the transaction information to rectify any overcharge, the $15 email you may have gotten was not charged to the client. We added a bang trim service 100% complimentary to the client, to ensure our secondary stylist was paid for her efforts. This was at no charge to the client. We hope you will reconsider. Please reach out if there is anything more we can do.

Rated 5 out of 5 stars

My stylist asked a lot of questions and…

My stylist asked a lot of questions and checked in to make sure she understood what I wanted. She made great suggestions. I love my cut and style!

March 15, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're thrilled to hear you had such a positive experience with Rhianna! It's wonderful to know you felt heard and understood by your stylist. We appreciate you recognizing their ability to provide personalized recommendations based on your needs. We strive to create a welcoming and enjoyable environment for all our clients, and we're glad you felt that way.

Rated 5 out of 5 stars

Friendly staff who are knowledgeable…

Friendly staff who are knowledgeable about the products available. The stylist who cut my hair did a great job and the price was reasonable.

March 15, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're so glad to hear you had a positive experience with Sarah! We strive to provide a welcoming and knowledgeable environment for all our clients, and we're delighted that you felt that way. We appreciate you recognizing our stylist's talent and dedication to providing a great haircut. We look forward to welcoming you back again soon!

Rated 5 out of 5 stars

This was my second visit to chatters

This was my second visit to chatters. This time my stylist was Liza and she was great. Did an amazing job on my hair and gave great recommendations. I really enjoy being able to book a silent service and the upfront pricing. Will be back again!

March 10, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We are thrilled to hear you had such a positive experience during your second visit! It's fantastic that you enjoyed Liza's expertise and appreciated her recommendations. We are proud of our stylists' dedication to providing excellent service and are happy you found the silent service and upfront pricing beneficial. We look forward to welcoming you back soon!

Rated 5 out of 5 stars

Treatment for my hair concern

Treatment for my hair concern.

March 8, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We appreciate you taking the time to share your experience with Anthony. We're glad to hear that you found the treatment helpful.

Rated 5 out of 5 stars

Great experience and changed my look…

Great experience and changed my look thank you!😊

February 27, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're so happy to hear you had a great experience with Cari and are thrilled you love your new look! We appreciate your kind words and hope to see you again soon.

Rated 5 out of 5 stars

Anthony was awesome!!!

Anthony was awesome!!!
He is so professional and kind!!!
Love my hair!!

February 28, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're thrilled to hear about your positive experience. It's wonderful to know that you had such a great time. We appreciate your kind words about Anthony's professionalism and kindness. We're so happy you love your hair!

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