Chatters Hair Salon - Mayfield Common Reviews 789

TrustScore 4.5 out of 5

4.7

150 Mayfield Common Northwest, T5P 4B3 Edmonton, AB, CA


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Rated 5 out of 5 stars

Anthony was fabulous! He took great care in transforming my daughter's long hair into a delightful pixie cut, while putting in highlights to blend with the color she already had at the base of her now... See more

Company replied

Rated 5 out of 5 stars

Liza really knows her stuff! I felt incredibly comfortable & taken care of my whole appointment. My hair looks & feels amazing, thanks to her! Would definitely recommend!

Company replied

Rated 3 out of 5 stars

The desk was able to get me in right away as a walk in, which was awesome! But my stylist was tried, hungry, and likely in need of some rest. I’d look at providing staff better breaks, or avoid ove... See more

Company replied

Rated 5 out of 5 stars

Love the staff. Friendly, knowledgeable,professional. Beca cut and styled my hair. Very well done. I don’t live in Edmonton all year but if I did I would be in that salon every month. I will b... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 150 Mayfield Common Northwest, T5P 4B3, Edmonton, AB, Canada

  • +1 780-484-4203

4.7

Excellent

TrustScore 4.5 out of 5

789 reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Liza

Liza, not sure I spelled her name right but she is very knowledgeable and professional!!She always does a great job

April 14, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We are so glad to hear that you had a positive experience. We appreciate your kind words about Liza and her dedication to providing excellent service. We strive to provide a positive experience for all our customers and are happy to hear that Liza was able to exceed your expectations.

Rated 5 out of 5 stars

Cari is great

Cari is great! Highly recommend.

April 20, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're so glad to hear you had a positive experience with Cari. We appreciate your kind words and recommendation.

Rated 5 out of 5 stars

Nice atmosphere

Becca was great

April 21, 2025
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Reply from Chatters Hair Salon - Mayfield Common

Thank you so much for your kind review! We are thrilled to hear you enjoyed your experience with Becca! We look forward to seeing tou again soon!

Rated 5 out of 5 stars

Very happy with Cari 👍

Cari is knowledgeable and a lovely woman. Great cut and I’m super appreciative of her professionalism and solid sense of humor.

April 20, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We are thrilled to hear about your positive experience with Cari! It's wonderful to know that you enjoyed your haircut and appreciated the stylist's expertise and friendly demeanor. We strive to provide exceptional service and are happy to hear that you felt well taken care of.

Rated 5 out of 5 stars

Knowledgeable Barber

Knowledgeable barber. Helpful and friendly.

April 19, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We appreciate your kind words about Lavnish. We're glad you had a positive experience.

Rated 5 out of 5 stars

Love going here

Love going here. Nice location. Clean. Tidy. Friendly staff. Liza does an amazing job with my hair every time!

April 16, 2025
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Reply from Chatters Hair Salon - Mayfield Common

Thank you for your wonderful review! We are thrilled to hear you enjoy our location, cleanliness, and friendly staff. We are also delighted that you consistently have a positive experience with Liza. We strive to provide a welcoming and positive experience for all our clients, and your feedback confirms we are on the right track. We look forward to seeing you again soon!

Rated 5 out of 5 stars

very good

I had a picture and the stylist talked me through what she was going to do. Great result

April 9, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're so glad to hear you had a positive experience with Larisa! It's wonderful that the stylist took the time to explain the process and you're happy with the results.

Rated 5 out of 5 stars

Thank you Skye!

Skye was amazing. I appreciated her educating me about my hair and letting me know about her satisfaction guaranteed policy. She knew exactly what I wanted and checked in multiple times to ensure I was happy with the process and then the end result. I’d highly recommend her!

April 12, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We are so happy to hear you had such a positive experience with Skye! It's wonderful to know that you felt heard and understood during your appointment and that you're thrilled with the results. We appreciate you taking the time to share your feedback, especially highlighting the stylist's expertise and commitment to client satisfaction. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Higly Recommend Liza at Chatters Mayfield

I cannot recommend Liza at Chatters Mayfield enough! She is hands down the best hairdresser I’ve ever had. From the moment you sit in her chair, she makes you feel completely comfortable and truly listens to what you’re looking for. Whether it’s a nice color change or one of her stellar blowouts, Liza nails it every single time.

She has an incredible eye for detail, offers honest and helpful suggestions, and always makes sure you leave feeling your absolute best. On top of being super talented, she's also warm, professional, and genuinely fun to be around — I always look forward to my appointments with her!

If you're looking for someone who will treat your hair with skill, care, and creativity, Liza is your girl. I wouldn’t trust anyone else with my hair. 10/10 recommend!

April 11, 2025
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Reply from Chatters Hair Salon - Mayfield Common

Thank you for your kind words and glowing review. We are thrilled to hear that you had such a positive experience with Liza. It’s wonderful to know that she made you feel comfortable and confident, and that you trust her with your hair. We strive to create a welcoming and positive environment for all our clients, and it’s heartwarming to hear that she embodies this commitment. We are so happy that you found a stylist who truly understands your needs and delivers exceptional results.

Rated 5 out of 5 stars

I've been coming to Becca for a few…

I've been coming to Becca for a few years now, she is always so kind and welcoming when I see her. She is an absolutely amazing hair stylist, she always knows exactly what I want and how I want it done without much explanation. Definitely recommend!

April 10, 2025
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Reply from Chatters Hair Salon - Mayfield Common

Thank you for your kind words! We're thrilled to hear you've had such positive experiences with Becca. We appreciate you taking the time to share your feedback and are so glad you've found someone who understands your hair needs. We're lucky to have such talented stylists on our team.

Rated 2 out of 5 stars

My haircut is so choppy and the layers…

My haircut is so choppy and the layers look terrible. I told the stylist I rarely ever style my hair and needed a low maintenance cut and this is not it. Spending $70 and needing to go get it done again sucks. The stylist was nice and so was the atmosphere, so I’ll give 2 stars

April 5, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We understand your frustration with your recent haircut. It's disappointing when a haircut doesn't meet your expectations, especially after spending time and money. We appreciate your feedback and will share it with our team. We strive to provide excellent service and are committed to ensuring our clients leave happy with their experience. The salon manager will be in touch shortly.

Rated 5 out of 5 stars

Friendly staff

Friendly staff, clean place and great haircut

April 5, 2025
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Reply from Chatters Hair Salon - Mayfield Common

Thank you for your kind review! We're delighted to hear you enjoyed your experience with Anthony. We strive to provide a welcoming and clean environment, and we're thrilled you found our staff friendly and your haircut great.

Rated 1 out of 5 stars

I cried for over an hour about the…

I cried for over an hour about the complete butchering done to my hair. I'm so upset with the cut but even more so with myself that I was in such shock I didn't completely tell the hairdresser, Kimberly, how horrible it is because it was her birthday. It's nothing like the picture I gave her and it's so short I can't imagine there's anything I can do to have it fixed.

April 5, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We understand how upsetting it is to be unhappy with a haircut, especially when you feel unable to fully express your concerns. We're truly sorry to hear about your experience and the disappointment you're feeling. We value your feedback and will use it to improve our services.

Rated 3 out of 5 stars

I was excited coming in and getting the…

I was excited coming in and getting the color done. The stylist was helpful and gave suggestions as well, which I appreciated very much. The only think I felt is that I spent so much money on getting this color done, the stylist could have done a better job styling the hair.

April 3, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We appreciate your feedback and are glad you enjoyed the stylist's suggestions. We understand your feeling about the styling. We strive to provide the best possible experience for our clients, and we will take your feedback into consideration as we continue to improve our services.

Rated 5 out of 5 stars

Anthony is a very gifted hair stylist …

Anthony is a very gifted hair stylist He is very kind and courteous

April 4, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're so happy to hear about your positive experience. It's wonderful to know that you felt well-cared for and appreciated Anthony's skills. We're proud to have such talented stylists on our team.

Rated 5 out of 5 stars

I had a great experience My stylist did…

I had a great experience My stylist did an amazing iob! Highly recommend. Love my hair.

March 26, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We are thrilled to hear about your positive experience with Rhianna! It's wonderful to know you loved your stylist's work and are happy with your hair. We strive to provide exceptional service and are delighted to know we met your expectations.

Rated 5 out of 5 stars

Got The Haircut I Wanted!

Cari cut my hair with obvious confidence and skill, based on the one photograph I showed her. The haircut took no more than 40 minutes, and I was on my way!
Thank you Cari

April 1, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're so glad to hear you had a positive experience with Cari. It sounds like she was able to give you the haircut you were looking for, and we appreciate you taking the time to share your feedback. We're always striving to provide our customers with the best possible service, and we're happy to know that you were satisfied with your visit.

Rated 5 out of 5 stars

Beautiful Blow Out and Curls

I had an out of town family event, and I had the privilege of having my hair done with a blow out and curls by Becky. Becky was thorough and she explained all of the products she used. I ended up buying one of them it worked so well! She did a phenomenal job! I got 4 days out of my hair do and lots of complements! Thanks 😊

March 25, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We are so happy to hear that you were pleased with your recent experience with Becca! It's wonderful to know that you were impressed with the stylist's thoroughness and product recommendations. We are thrilled that you were able to enjoy your hairstyle for several days and receive compliments on it. Thank you for sharing your positive feedback.

Rated 5 out of 5 stars

Kate is great

Kate is great! Pleasant and does a super cut.

March 30, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're so happy to hear you had a positive experience. We appreciate your kind words about Kate. We strive to provide excellent service and are glad you were pleased with your haircut.

Rated 2 out of 5 stars

Okay.

It was okay, but nothing spectacular. Somewhat uneven cut, missed pieces.

March 22, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We appreciate you taking the time to share your feedback. We understand your disappointment with the uneven cut and missing pieces. We strive to provide a consistent and high-quality experience for all our customers, and we're sorry that we fell short of your expectations on this occasion.

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