Chatters Hair Salon - Mayfield Common Reviews 789

TrustScore 4.5 out of 5

4.7

150 Mayfield Common Northwest, T5P 4B3 Edmonton, AB, CA


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See what reviewers are saying

Rated 5 out of 5 stars

Anthony was fabulous! He took great care in transforming my daughter's long hair into a delightful pixie cut, while putting in highlights to blend with the color she already had at the base of her now... See more

Company replied

Rated 5 out of 5 stars

Liza really knows her stuff! I felt incredibly comfortable & taken care of my whole appointment. My hair looks & feels amazing, thanks to her! Would definitely recommend!

Company replied

Rated 3 out of 5 stars

The desk was able to get me in right away as a walk in, which was awesome! But my stylist was tried, hungry, and likely in need of some rest. I’d look at providing staff better breaks, or avoid ove... See more

Company replied

Rated 5 out of 5 stars

Love the staff. Friendly, knowledgeable,professional. Beca cut and styled my hair. Very well done. I don’t live in Edmonton all year but if I did I would be in that salon every month. I will b... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 150 Mayfield Common Northwest, T5P 4B3, Edmonton, AB, Canada

  • +1 780-484-4203

4.7

Excellent

TrustScore 4.5 out of 5

789 reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Becca did an amazing job taking such…

Becca did an amazing job taking such good care of my hair. My cool tone highlights are perfect! Can’t wait for my third hair appointment with her!!! Thank you so much! I am obsessed with your work and kindness.

May 18, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're thrilled to hear you had such a positive experience with Becca! It sounds like you're loving your new look, and we're so happy you felt comfortable and well-cared for during your appointment. We appreciate you recognizing her talent and kindness. We look forward to seeing you again soon!

Rated 5 out of 5 stars

I loved everything about this place!

I loved everything about this place!! 💕 And very awesome work!💯

May 14, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're so happy to hear you loved everything about your experience with Rhianna! It's wonderful to know you appreciated the work we do. We strive to provide a positive and enjoyable experience for all our customers, and we're thrilled we achieved that for you. Thank you for your kind words and for choosing us!

Rated 5 out of 5 stars

Anthony is always so amazing!!

Anthony is always so amazing!

May 11, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're so glad to hear you had a positive experience. Anthony is a valuable member of our team and we appreciate your kind words.

Rated 5 out of 5 stars

Stylist very nice and did a wonderful…

Stylist very nice and did a wonderful hair cut

May 10, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're so happy to hear you had a positive experience with Kim! We strive to provide excellent service and are thrilled you enjoyed your haircut.

Rated 5 out of 5 stars
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Reply from Chatters Hair Salon - Mayfield Common

Thank you for your feedback! We are thrilled to hear you enjoyed your service with Kate! We look forward to seeing you again soon!

Rated 5 out of 5 stars

Very helpful in choosing my colour…

Very helpful in choosing my colour friendly

May 9, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're so glad to hear you found Cari's service helpful in choosing your color. We strive to provide our customers with the best possible experience.

Rated 1 out of 5 stars

Horrible Stylist

The stylist I had, had a miserable look on her face like she was hating her job. She asked if I wanted curls? I said yes and nothing else was said. She pulled on my hair will putting on the cap that was a little right. Brushed my hairs and pulled on my extensions. She didn’t care. While curling my hair the curling iron was close to my scalp and burning in some spots. Pulled my hair a few times. Ripped the cap off me. Didn’t even care to ask me if I liked it. Other stylists there were chatting with their clients and happy. This one was just miserable. I don’t want to come back to this salon again as I have been here a few times.

May 8, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We understand your frustration and apologize for the negative experience you had during your recent visit. It's disheartening to hear about the stylist's demeanor and the discomfort you experienced during the service. We strive to provide a positive and enjoyable experience for all our clients, and it's clear that we fell short in this instance. We value your feedback and will use it to improve our services and ensure our stylists are providing the best possible experience.

Rated 5 out of 5 stars

Excellent haircut!

Becca was excellent, she listened to what I wanted and I love how my haircut turned out!! I will definitely be back

May 6, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We are so happy to hear that you had a great experience with Becca! We strive to provide excellent service and are thrilled that you were satisfied with your haircut. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Rhianna was awesome

Rhianna was awesome! I had no idea what I really wanted done with my hair other than a general color. She was patient and friendly. She talked with me and gave me suggestions. Listened and heard what I was saying. Best haircut and color I've had in a salon in the last decade

May 6, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're so happy to hear you had such a positive experience! It's wonderful to know that you felt heard and understood during your appointment. We strive to create a welcoming and comfortable environment for all our clients, and we're delighted that you were pleased with the results. We appreciate you taking the time to share your feedback, especially highlighting the stylist's expertise and communication.

Rated 5 out of 5 stars

Thanks so much Anthony like always…

Thanks so much Anthony like always great work on my hair, I'm very happy

May 5, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're so glad to hear you're happy with your hair! We appreciate your kind words about Anthony and are thrilled you had a positive experience.

Rated 5 out of 5 stars

It’s was good

It’s was good

April 29, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We appreciate your kind words and are glad you enjoyed your experience.

Rated 5 out of 5 stars

Great experience with Chatters

As soon as my daughter and I entered the doors we were greeted warmly. The stylists we had (Kimberly and Cari) were amazing! We are both very happy with our haircuts and will be back.

Thank you so much for everything!

May 1, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We are so happy to hear that you and your daughter had a wonderful experience with Kimberly and Cari! It's great to know that you both enjoyed your haircuts and are happy with the service you received. We appreciate your kind words and hope to see you both again soon!

Rated 5 out of 5 stars

Becca was wonderful to talk with

Becca was wonderful to talk with!
Did a great job on my hair!

April 29, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're so happy to hear you had a positive experience with Becca. We appreciate your kind words and are glad you enjoyed your hair appointment.

Rated 5 out of 5 stars

Very helpful in making me decide how to…

Very helpful in making me decide how to proceed to grow out my hair...

April 29, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're so glad to hear that Kate's information was helpful in your hair growth journey. We strive to provide valuable resources for our customers, and it's rewarding to know we've made a positive impact.

Rated 5 out of 5 stars

Love this location

Reception was prompt and professional and Anthony is such a talented and knowledgeable stylist. Love going here.

April 19, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We are thrilled to hear about your positive experience! It's wonderful to know you appreciate the professionalism of our reception team and Anthony's expertise. We strive to provide a welcoming and enjoyable experience for all our clients.

Rated 5 out of 5 stars

Very happy with my cut.

Very happy with my cut.

April 26, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're so glad to hear you enjoyed your experience with Kim! We strive to provide our customers with the best possible experience.

Rated 5 out of 5 stars

I loved how she took her time on me

I loved how she took her time on me, didn’t rush and I loved how she explained everything first before touching my hair and while she was doing my hair.

April 24, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We are so happy to hear you had a positive experience with Kim! It sounds like you received excellent care and attention. We strive to provide our clients with a comfortable and informative experience.

Rated 5 out of 5 stars

Good professional haircut.

Good professional haircut.

April 24, 2025
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Reply from Chatters Hair Salon - Mayfield Common

Thank you for your kind words! We are thrilled to hear you enjoyed your experience with Kim today! We look forward to seeing you again soon!

Rated 5 out of 5 stars

Excellent haircut from Becca

Excellent haircut from Becca! Stylist listened to client specific needs and did a fantastic job!
The haircut was not a one cut fits all approach.
Thank you Becca for your exceptional Master stylist skills.

April 22, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We are so glad to hear you had a positive experience with Becca! It's wonderful to know that she listened to your specific needs and provided a haircut that exceeded your expectations. We appreciate your kind words and will share your feedback with Becca.

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