Chatters Hair Salon - Mayfield Common Reviews 789

TrustScore 4.5 out of 5

4.7

150 Mayfield Common Northwest, T5P 4B3 Edmonton, AB, CA


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Rated 5 out of 5 stars

Anthony was fabulous! He took great care in transforming my daughter's long hair into a delightful pixie cut, while putting in highlights to blend with the color she already had at the base of her now... See more

Company replied

Rated 5 out of 5 stars

Liza really knows her stuff! I felt incredibly comfortable & taken care of my whole appointment. My hair looks & feels amazing, thanks to her! Would definitely recommend!

Company replied

Rated 3 out of 5 stars

The desk was able to get me in right away as a walk in, which was awesome! But my stylist was tried, hungry, and likely in need of some rest. I’d look at providing staff better breaks, or avoid ove... See more

Company replied

Rated 5 out of 5 stars

Love the staff. Friendly, knowledgeable,professional. Beca cut and styled my hair. Very well done. I don’t live in Edmonton all year but if I did I would be in that salon every month. I will b... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 150 Mayfield Common Northwest, T5P 4B3, Edmonton, AB, Canada

  • +1 780-484-4203

4.7

Excellent

TrustScore 4.5 out of 5

789 reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Good Cut

Good Cut- good stylist - very nice

June 19, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're glad you enjoyed your visit with Skye and the excellent service. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

Becca gave me an amazing haircut!!

Becca gave me an amazing haircut she listened to what I wanted and gave her suggestions and my cut is awesome. Fantastic job and she did a super job on my eyebrows. Thank you

June 14, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're so happy to hear that you had a positive experience with Becca! It's wonderful to know that you appreciated the haircut and eyebrow service. We appreciate your feedback!

Rated 5 out of 5 stars

Becca is outstanding!

This was my first experience with Becca and she was amazing. She listened to what I wanted, expertly cut and styled my hair and it's hands down the best haircut I've ever had! Already getting compliments. I will def be back to see her.

June 15, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're happy to hear that you had such a wonderful first experience with Becca! It's great to know that you felt heard and that you love your haircut. We truly appreciate your kind words and look forward to seeing you again.

Rated 5 out of 5 stars

My stylist rhianna was the best

My stylist rhianna was the best

June 8, 2025
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Reply from Chatters Hair Salon - Mayfield Common

Tanya, amazing to hear you enjoyed your haircut with Rhianna! Thank you for leaving a review, and we will see you again :)

Rated 5 out of 5 stars

love the cut and style Becca gave me

love the cut and style Becca gave me. as usual I left absolutely pleased. all staff are very friendly and polite

June 1, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're happy to hear that you loved your cut and style with Becca! It's great to know that you consistently leave pleased with our friendly and polite staff. Thank you for your feedback!

Rated 5 out of 5 stars

Great experience!

Kate is,so personable .She listens to how I want my hair cut and cuts it exactly as I asked! So refreshing ! Always, a professional and friendly experience.

June 3, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're happy to hear that you had such a positive experience with Kate ! It's wonderful to know that you felt listened to and that your haircut was exactly as you wanted. We appreciate your feedback!

Rated 1 out of 5 stars

Doesn’t listen to what you want. Left very unhappy.

When I went in for my appointment I told Kimberly that I was worried that my hair would be way too dark and I would rather it be too light then too dark. I have naturally brown (light/medium) hair with a balayage and wanted my brown natural color back.
After my service was over, my hair was as black as my black tank top I had on.
This was my concern and I feel like she didn’t listen to what I had to say.
She said by the end of summer it should lighten up… so I have to wait 3 months for my hair not to be black?
I am quite disappointed that I still had to pay over $200 for this service.
Was not listened to, and left with exactly what I didn’t want. Will never return and would not recommend.

June 7, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're sorry your hair color is not what you desired, especially after discussing your concerns. We value your feedback and we'll address this internally to improve our services. Thank you for taking the time to share your experience.

Rated 3 out of 5 stars

Becca did a great job and is a good…

Becca did a great job and is a good listener. I explained my preferences, and left with the type of cut I had in mind (even better!) and feeling a lot more confident :)
Update: I was surprised to find out there are no free bang trims even though I came back within two weeks when I realized the bangs were left much too long. Despite the good haircut I prob won't return.

May 25, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're happy to hear that you had such a positive experience with Becca! It's wonderful to know you felt heard, and that you left feeling confident with a cut that exceeded your expectations.

Rated 5 out of 5 stars

It was relaxing and I like the change

It was relaxing and I like the change
Great hair dresser.
I will continue using this place

June 6, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're so happy you found your visit with Sarah relaxing and that you appreciate the change! It's wonderful to know you plan to return. Thank you for your review!

Rated 5 out of 5 stars

Very welcoming,

Very welcoming,

June 6, 2025
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Reply from Chatters Hair Salon - Mayfield Common

Thank you for your feedback! We are thrilled to hear you enjoyed your visit with Sarah! We look forward to seeing you again!

Rated 5 out of 5 stars
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Reply from Chatters Hair Salon - Mayfield Common

We're so happy to hear that you had such a wonderful experience with Larisa! Thank you for sharing your positive feedback with us.

Rated 5 out of 5 stars

Friendly and quick service,

Friendly and quick service,

May 30, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're happy to hear you enjoyed our friendly, quick service! We look forward to seeing you again!

Rated 5 out of 5 stars

Best chatters location in Edmonton!

Kim knows what she’s doing and is fun to chat with! great location with talented staff!

May 29, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We appreciate your feedback and are happy to hear about your positive experience with Kim. We're glad you enjoyed our talented staff and location.

Rated 5 out of 5 stars

Becca is amazing!

Becca is wonderful at listening to my hairstyle concerns and coming up with solutions that look great! Excellent skill and a quality haircut.

May 28, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're so glad to hear that you had a positive experience with Becca! It's wonderful to know you were happy with the solutions provided for your hairstyle concerns and the quality of your haircut. We appreciate your kind words!

Rated 1 out of 5 stars

To be honest the job done on my hair…

To be honest the job done on my hair wasn’t very good, i came hair and fixed it !

May 17, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We appreciate your feedback and we're sorry your hair wasn't done to your satisfaction. We'll review your experience.

Rated 5 out of 5 stars

Liza was fantastic!

Liza was recommended by my daughter, she was lovely! Very friendly and a great haircut!

May 24, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're so glad your daughter recommended us! We're happy to hear that you found your experience lovely and that you enjoyed your haircut.

Rated 5 out of 5 stars

Love my hair, so happy!

Had such a lovely time with Daphane! I love my hair, I’ve already had so many compliments. I will 100% come back to see Daphane.

May 22, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're so happy to hear you had such a lovely experience with Daphane! It's wonderful that you love your hair and have received so many compliments. We appreciate your intention to return!

Rated 4 out of 5 stars

Hi Chatters

Hi Chatters, Thank-you for fitting me in. Your Stylist was most gracious and friendly. I had asked for a trim of a couple inches with enough length left for a ponytail. This was necessary for my workouts. At least 5 inches were trimmed away, which did not leave the length required for much of a ponytail gathering. 2.5 inches equals 50cm

May 6, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We appreciate you sharing your experience. We're glad the stylist was gracious. We understand the trim was more than expected, impacting your ponytail. We'll review this to ensure we meet expectations. Thanks again.

Rated 5 out of 5 stars

Liza was amazing

Liza was amazing! So friendly and did exactly what I had imagined. Took the time to talk to me about everything she was going to do!

May 19, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We are thrilled to hear about your positive experience with Liza. We appreciate you taking the time to share your feedback. It is wonderful to know that you felt heard and understood during your appointment. We are proud of our team and their commitment to providing excellent service.

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