Chatters Hair Salon - Mayfield Common Reviews 789

TrustScore 4.5 out of 5

4.7

150 Mayfield Common Northwest, T5P 4B3 Edmonton, AB, CA


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Anthony was fabulous! He took great care in transforming my daughter's long hair into a delightful pixie cut, while putting in highlights to blend with the color she already had at the base of her now... See more

Company replied

Rated 5 out of 5 stars

Liza really knows her stuff! I felt incredibly comfortable & taken care of my whole appointment. My hair looks & feels amazing, thanks to her! Would definitely recommend!

Company replied

Rated 3 out of 5 stars

The desk was able to get me in right away as a walk in, which was awesome! But my stylist was tried, hungry, and likely in need of some rest. I’d look at providing staff better breaks, or avoid ove... See more

Company replied

Rated 5 out of 5 stars

Love the staff. Friendly, knowledgeable,professional. Beca cut and styled my hair. Very well done. I don’t live in Edmonton all year but if I did I would be in that salon every month. I will b... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 150 Mayfield Common Northwest, T5P 4B3, Edmonton, AB, Canada

  • +1 780-484-4203

4.7

Excellent

TrustScore 4.5 out of 5

789 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lara was absolutely amazing

Lara was absolutely amazing. My hair cut was long overdue and she took it in stride and made me feel human again. She also gave me a few suggestions for.new color.

July 23, 2025
Chatters Hair Salon - Mayfield Common logo

Reply from Chatters Hair Salon - Mayfield Common

We're happy to hear that you had such a positive experience with Lara! It's wonderful that the stylist made you feel comfortable and offered helpful suggestions. We appreciate your feedback!

Rated 5 out of 5 stars

Client service is a focus at Chatters…

Client service is a focus at Chatters Mayfield.

July 22, 2025
Chatters Hair Salon - Mayfield Common logo

Reply from Chatters Hair Salon - Mayfield Common

Thank you so much for your feedback! We are thrilled to know Skye delivered great customer service. We look forward to seeing you again!

Rated 5 out of 5 stars

Becca was super nice and made the…

Becca was super nice and made the appointment less nerve-wracking for me! I loved outcome of my hair cut!

July 16, 2025
Chatters Hair Salon - Mayfield Common logo

Reply from Chatters Hair Salon - Mayfield Common

We're so glad that you felt comfortable during your appointment with Becca! We appreciate you sharing your positive feedback and are very happy you love your haircut.

Rated 5 out of 5 stars

Kimberly listen to what I wanted and…

Kimberly listen to what I wanted and she gave me the best haircut I've had in years. She also recommended products for my hair and gave me some wonderful tips about hair care.

July 21, 2025
Chatters Hair Salon - Mayfield Common logo

Reply from Chatters Hair Salon - Mayfield Common

We're happy to hear that you received the best haircut in years! It's wonderful that Kim listened to your needs, recommended products, and gave you helpful hair care tips. We appreciate your feedback!

Rated 5 out of 5 stars

Very happy with the final result

Very happy with the final result. Thanks Liza

July 18, 2025
Chatters Hair Salon - Mayfield Common logo

Reply from Chatters Hair Salon - Mayfield Common

We are very happy that you are pleased with the final result. We appreciate your positive feedback and thank you!

Rated 5 out of 5 stars

Lots of colour choices

Lots of colour choices. Friendly staff who remember you and converse with you. Not crowded, room for disability devices to maneuver. Comfortable chairs to sit in. Drinks like water, tea, coffee, hot chocolate. I have been going there for years.

July 17, 2025
Chatters Hair Salon - Mayfield Common logo

Reply from Chatters Hair Salon - Mayfield Common

We're happy to hear that you appreciate our wide selection of colors and our friendly team. It's great to know you feel comfortable in our accessible and spacious environment. Thank you for your long-term patronage of Kim and positive feedback!

Rated 5 out of 5 stars

Great experience

Daphne was great - wonderful haircut, fun conversation.

July 15, 2025
Chatters Hair Salon - Mayfield Common logo

Reply from Chatters Hair Salon - Mayfield Common

We are happy to hear that you had a wonderful haircut and fun conversation with Daphane. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Everything went well ❤️❤️ all of them…

Everything went well ❤️❤️ all of them were so nice

July 15, 2025
Chatters Hair Salon - Mayfield Common logo

Reply from Chatters Hair Salon - Mayfield Common

We're happy to hear that everything went well with Kate and Khlood and that you found our team to be so nice. Thank you for your positive feedback!

Rated 5 out of 5 stars

Liza is the Best!

July 11, 2025
Chatters Hair Salon - Mayfield Common logo

Reply from Chatters Hair Salon - Mayfield Common

We appreciate your positive feedback; it is wonderful to hear that you had such a great experience with Liza!

Rated 5 out of 5 stars

Should have seen my hair when I went to…

Should have seen my hair when I went to see my hairdresser Antony. 4 different shades of colors from dying my roots. Ends were dry and I was starting to lose hair from just washing it. Antony always takes great care of my hair. Even though Chatters Mayfield is out of my way, I still go to Antony to tend to my hair. Thank you.

July 10, 2025
Chatters Hair Salon - Mayfield Common logo

Reply from Chatters Hair Salon - Mayfield Common

We're happy to hear that your hair is in great hands with Anthony! We appreciate you taking the time to share your positive experience. It's wonderful to know that you value the care you receive. Thank you!

Rated 5 out of 5 stars

Anthony really listened to what my hair…

Anthony really listened to what my hair issues was. I love my hair

July 5, 2025
Chatters Hair Salon - Mayfield Common logo

Reply from Chatters Hair Salon - Mayfield Common

We're so happy to hear that Anthony addressed your hair concerns effectively! Thank you for sharing your positive experience; we appreciate your feedback.

Rated 5 out of 5 stars

Cari is the most amazing hairdresser…

Cari is the most amazing hairdresser I’ve ever had. She knows what looks good on me and makes my experience enjoyable with her conversations. AND she gives an amazing scalp massage!! I will never cheat on her with another hairdresser. Cross my heart and hope to die 🤣🤣🤣

June 27, 2025
Chatters Hair Salon - Mayfield Common logo

Reply from Chatters Hair Salon - Mayfield Common

We're so happy to hear that you feel that way about Cari! It's wonderful to know that you appreciate their expertise and enjoyable conversations, along with the amazing scalp massage. Thank you for your review!

Rated 5 out of 5 stars

Kim was wonderful

Kim was wonderful. Thank you.

July 3, 2025
Chatters Hair Salon - Mayfield Common logo

Reply from Chatters Hair Salon - Mayfield Common

We're so glad you had a wonderful experience with Kim. Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

First time at the Mayfield location and…

First time at the Mayfield location and it was wonderful! Huge shoutout to Sarah today as she did a fantastic job with my cut/color and I’ll most definitely be back.

The salon is nice and spacious, clean, it was nice to move around between color application and washing. And the front end is very organized, bright and so much to offer!

Thanks for a great experience!

July 3, 2025
Chatters Hair Salon - Mayfield Common logo

Reply from Chatters Hair Salon - Mayfield Common

We're happy to hear about your wonderful first experience at the Mayfield location! It's great to know that you were so pleased with the cut and color. We appreciate you mentioning the salon's atmosphere and organization. Thanks for your positive feedback!

Rated 5 out of 5 stars

Loved my new color.

Loved my new color.

July 1, 2025
Chatters Hair Salon - Mayfield Common logo

Reply from Chatters Hair Salon - Mayfield Common

We're happy to hear that you loved your new color! Thank you for sharing your positive experience with us; we appreciate it. We will be sure to pass on your feedback to Skye!

Rated 5 out of 5 stars

Liza is excellent and she really…

Liza is excellent and she really listens!

June 22, 2025
Chatters Hair Salon - Mayfield Common logo

Reply from Chatters Hair Salon - Mayfield Common

We're happy to hear that you had such a positive experience with Liza! Thank you for letting us know that you felt heard.

Rated 1 out of 5 stars

Hairdresser couldn’t cut straight or…

Hairdresser couldn’t cut straight and didn’t listen to what I wanted and went chop crazy on my bangs. My cat could have done a better job and now I’m embarrassed to be seen

June 27, 2025
Chatters Hair Salon - Mayfield Common logo

Reply from Chatters Hair Salon - Mayfield Common

We're very sorry your haircut wasn't what you expected, and we appreciate your feedback. We'll address this to ensure it doesn't happen again. We did ensure this service was complimentary for you, and our offer for a complimentary fix still stands if you would like. Feel free to reach out at 780-484-4203 if you have any questions.

Rated 5 out of 5 stars

Excellent Service & Honest Advice

Popped into Chatters Salon as a walk-in and was able to get in quickly. Kate was wonderful—very friendly, chatty, and kind. She did a great job on my brow and upper lip waxing. I also appreciated her honesty when I asked about a full facial wax—she let me know it wasn’t really needed, which I really respected. Great experience overall!

June 18, 2025
Chatters Hair Salon - Mayfield Common logo

Reply from Chatters Hair Salon - Mayfield Common

We're happy to hear that you were able to get in quickly as a walk-in and that you had a great experience with Kate. We appreciate your kind words regarding the service you received and are so glad you valued the honesty. Thank you for your feedback!

Rated 5 out of 5 stars

Excellent

Went in to clean up an old haircut that wasn’t growing out properly. She understood what I was looking for and was able to fix it easily without losing too much length.

June 22, 2025
Chatters Hair Salon - Mayfield Common logo

Reply from Chatters Hair Salon - Mayfield Common

We're glad you enjoyed your experience with Sarah! It's great to know we were able to meet your needs and easily correct your haircut while maintaining the length you wanted. Thanks for your feedback!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look