Chatters Hair Salon - Mayfield Common Reviews 789

TrustScore 4.5 out of 5

4.7

150 Mayfield Common Northwest, T5P 4B3 Edmonton, AB, CA


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Rated 5 out of 5 stars

Anthony was fabulous! He took great care in transforming my daughter's long hair into a delightful pixie cut, while putting in highlights to blend with the color she already had at the base of her now... See more

Company replied

Rated 5 out of 5 stars

Liza really knows her stuff! I felt incredibly comfortable & taken care of my whole appointment. My hair looks & feels amazing, thanks to her! Would definitely recommend!

Company replied

Rated 3 out of 5 stars

The desk was able to get me in right away as a walk in, which was awesome! But my stylist was tried, hungry, and likely in need of some rest. I’d look at providing staff better breaks, or avoid ove... See more

Company replied

Rated 5 out of 5 stars

Love the staff. Friendly, knowledgeable,professional. Beca cut and styled my hair. Very well done. I don’t live in Edmonton all year but if I did I would be in that salon every month. I will b... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 150 Mayfield Common Northwest, T5P 4B3, Edmonton, AB, Canada

  • +1 780-484-4203

4.7

Excellent

TrustScore 4.5 out of 5

789 reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Our stylist is Sarah

Our stylist is Sarah.
Sarah is amazing. She is definitely on the right career path! Very talented and on top of that a joy to visit with.

August 14, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're so happy to hear that you had such a wonderful experience with Sarah! It's great to know that you enjoyed your visit and appreciated the stylist's talent and personality. Thank you for your positive feedback!

Rated 5 out of 5 stars

Sarah!!!!!!

Sarah!!!!!!! She did it again! I love the cut and the confidence I leave with when I spend time with this amazing woman! My daughter has even booked in with her after watching her work! Face structure is so important with short hair cuts and she understands this and has that special magic to make it all work! I walk out snatched every time! Thank you!

August 14, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're happy to hear about your fantastic experience with Sarah! It's wonderful that you love your haircut and the confidence it brings. We appreciate you sharing your positive feedback and that your daughter booked an appointment too!

Rated 5 out of 5 stars

They go above and beyond for there customers

Cari was awesome and fixed my hair when I went to red thank you thank you love it now

August 14, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're happy to hear that we could transform your hair to the color you wanted. Thank you for your wonderful feedback; we appreciate it greatly!

Rated 5 out of 5 stars

The service is great!

The service is great! Staff are welcoming and friendly. I always leave with a fantastic cut, and feeling good!

August 6, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We appreciate you sharing your feedback! We're so happy to hear that you find our staff welcoming and friendly and that you always leave with a fantastic cut by Becca.

Rated 5 out of 5 stars

Liza is what makes it special

Liza is what makes it special. She is cheerful, knows what she's doing, but more importantly she listens to what I want, even if there was one slight change which she voiced her recommendation and yes, it was much better than my idea.

August 12, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're happy to hear that you enjoyed your experience! It's wonderful to know that you appreciated the service and that our recommendation improved your idea. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

Great staff!!

August 8, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We are so happy to hear you enjoyed your experience with Lavnish! Thank you for your kind words. We are looking forward to seeing you again in the future!

Rated 5 out of 5 stars

Anthony is an amazing and talented…

Anthony is an amazing and talented stylist.

July 31, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We are so happy to hear that you had such a wonderful experience with Anthony. Thank you for taking the time to share your positive feedback!

Rated 2 out of 5 stars

It felt rushed I didn't get what I…

It felt rushed I didn't get what I wanted the barber was very kind and nice but the service and haircut just wasn't at all what I wanted

August 7, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We appreciate your feedback and are sorry the haircut wasn't what you wanted and that you felt rushed. We'll address this to improve our service. Feel free to reach out at 780-484-4203 to address this matter.

Rated 5 out of 5 stars

It began with Mary-Ann and her superb…

It began with Mary-Ann and her superb social skills, and ended with Cari, who is a true professional. I will return when my hair requires cutting. The vibes were great from the beginning to the very end.

August 7, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We appreciate you sharing your experience with Cari! We're happy to hear that you enjoyed the great vibes and superb social skills. We look forward to your return for your next haircut!

Rated 4 out of 5 stars

Customer vs Salon

I like that they accommodated me last minute. The lady Becca was sweet. I think salons should let customers know prices of services if they are changing the original service you came for so customers aren't supervised at the price at the end. Not all customers are aware of what service is what and change of cost from the quote.
Nice place though.
Hair satisfaction 8/10

8/10 because, not what I pictured but it was nice and she did a good job. Also the duel price was $100 more then what I came in for. Wasn't sure what that was at first but also didn't know it was $100 more. Pls educate customers.
I'm just being honest but a nice place overall.

August 5, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We appreciate you sharing your experience and are glad we could accommodate you. We're happy to hear you found our salon nice. We apologize for the confusion regarding the service price and appreciate your honesty. We will focus on better communication about service costs to ensure clarity for everyone. We look forward to seeing you again in the future!

Rated 5 out of 5 stars

What looks better

She know what looks great on you even though you went in with picture she will tell you what's what

August 2, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're happy to hear that you felt confident in the advice you received! We appreciate you taking the time to share your positive experience with Liza!

Rated 5 out of 5 stars

Staff is always friendly

Staff is always friendly! The moment you walk in, they greet you. If you are getting hair done they always offer you something to drink. Anthony is my favourite! The only thing I wish could change are the sinks. No matter where I've gone, they are not comfortable.

August 1, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're happy to hear that you find our staff friendly and appreciate the beverage service. We appreciate your feedback regarding the sinks and will explore ways to improve comfort. Thank you!

Rated 5 out of 5 stars

Sky was great

Sky was great! Been in twice for trims. Happy with the results, will go back.

July 25, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're happy to hear that you were satisfied! We appreciate your positive feedback and look forward to seeing you again with Skye.

Rated 5 out of 5 stars

Becca always cuts my hair so…

Becca always cuts my hair so beautifully!

July 28, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're glad you enjoyed your experience with Becca. Thank you for sharing your positive feedback; we appreciate it a lot!

Rated 5 out of 5 stars

Friendly greetings

Friendly greetings. Asks how you are doing and what you need. My stylist did not rush me and took his time to get the details right. The lovely head massage was just icing on the cake!

July 28, 2025
Chatters Hair Salon - Mayfield Common logo

Reply from Chatters Hair Salon - Mayfield Common

We're happy to hear that you enjoyed your experience with Lavnish! It's great to know our team provided friendly and attentive service, and that you appreciated the relaxing head massage. Thank you for your positive feedback!

Rated 5 out of 5 stars

Great experience

Thank you for doing such a wonderful job on my daughter's hair. We booked a silent service as my daughter is autistic and it was a great experience for her. We will definitely be back.

July 28, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're happy Lara could provide a great experience for your daughter with our silent service! We appreciate you recognizing our work and are excited to see you both again!

Rated 5 out of 5 stars

Amazing cut

Amazing cut! Very nice hairdresser! never fails me

July 24, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're glad you enjoyed your experience and that Cari provided an amazing cut for you. Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

Becca did an amazing job cutting and…

Becca did an amazing job cutting and styling my hair. I am so pleased. 10 out of 10 as usual!

July 24, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're so glad you are pleased with your recent haircut and style with Becca! It's wonderful to hear that you consistently have a great experience with us. Thanks for the perfect rating!

Rated 5 out of 5 stars

Becca(my stylist) was very professional…

Becca(my stylist) was very professional and she did an awesome job with my hair. I felt very comfortable around her and we had great conversations while she was cutting my hair. I give the review five stars.

July 23, 2025
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Reply from Chatters Hair Salon - Mayfield Common

We're happy to hear that you enjoyed your experience with Becca! It's great to know that you felt comfortable and had a good conversation during your appointment and that you are pleased with your hair. Thank you for your five-star review!

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