Chatters Hair Salon - Skyview Reviews 559

TrustScore 4.5 out of 5

4.7

13658 137 Avenue NorthWest, Skyview, T5L 5G6 Edmonton, AB, CA


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Rated 5 out of 5 stars

All staff are super friendly but highly professional. Store, facilities and equipment are immaculate and well organized. Service at counter terrific and most of all my stylist, Star, never disappoints... See more

Company replied

Rated 5 out of 5 stars

Star is extremely knowledgeable about hair types and what the best style would be for me. She was fun to chat with and was patient & kind with my daughter for her cut as well.

Company replied

Rated 5 out of 5 stars

Lisa is an exceptional stylist who takes great care to ensure every detail is perfect. Her work is flawless—I leave feeling amazing and unlike past experiences with other stylists I never need to touc... See more

Company replied

Rated 5 out of 5 stars

What can I say about Lisa? She always has my back. Does an amazing job of my hair, and always comes with excellent recommendations. She knows when I’m skeptical and assures me she has my best interes... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 13658 137 Avenue NorthWest, Skyview, T5L 5G6, Edmonton, AB, Canada

  • +1 780-476-7211

4.7

Excellent

TrustScore 4.5 out of 5

559 reviews

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1-star

Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Star is a wonderful hair dresser

Star is a wonderful hair dresser. So bubbly and just a wonderful lady. Very knowledgeable about hair and loves her work!! Thanku Star 💜

May 17, 2025
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Reply from Chatters Hair Salon - Skyview

We're so happy to hear about your positive experience! We appreciate you recognizing Star for providing excellent service. We look forward to welcoming you back soon!

Rated 5 out of 5 stars

Lobna is absolutely the best!

Lobna is absolutely the best! She took her time with my consultation and understood exactly what I wanted. She also gave me feedback to help me choose the best hair cut that is suitable for me. At the end of my hair cut and highlight, Lobna suggested the best product to help me keep the colour flourishing for longer time and gave me the best advice on how to take care of my hair at home.
I came in with fragile micoloured hair. Left with the best
hair cut, the softest hair, and the most amazing dimensions in highlights ever!
Thank you Lobna! I can't recommend her enough!

May 16, 2025
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Reply from Chatters Hair Salon - Skyview

D.A,

Thank you for your kind words! We are so happy to hear that you had such a positive experience. It's wonderful to know that you were so pleased with Lobna's work and that you felt confident and thrilled with your new look. We are delighted to hear that you felt comfortable and well-cared for during your appointment. It's wonderful to know that you received helpful advice and product recommendations that addressed your hair concerns. We strive to create a welcoming and professional environment for all our clients, and we're thrilled that you felt that way. We appreciate your recommendation and look forward to seeing you again soon!

Rated 5 out of 5 stars

CIARA is AMAZING

CIARA is AMAZING! The only person I allow to touch my hair. She is not only gorgeous but super talented and always does a fabulous job.front end is great as well.

April 29, 2025
Unprompted review
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Reply from Chatters Hair Salon - Skyview

Thank you for your kind words! We're so happy to hear that you had such a positive experience. We're proud of our team and strive to provide the best possible service.

Rated 5 out of 5 stars

Heather is Amazing

Heather is amazing, kind, and made my haircut experience 10x better.

May 3, 2025
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Reply from Chatters Hair Salon - Skyview

We're thrilled to hear you had such a positive experience. We're so glad you enjoyed your haircut and appreciate you recognizing Heather's kindness and expertise.

Rated 5 out of 5 stars

The staff is fantastic they give great…

The staff is fantastic they give great hair cuts!

May 2, 2025
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Reply from Chatters Hair Salon - Skyview

Thank you for your kind review! We are so happy to hear that you had a positive experience with us. We appreciate your feedback and are glad you enjoyed your visit.

Rated 5 out of 5 stars

Lisa is awesome!

Lisa is awesome!! Always knows what I want and I leave looking fabulous!

April 28, 2025
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Reply from Chatters Hair Salon - Skyview

We're so happy to hear you had a great experience! It's wonderful to know you feel confident and fabulous after your appointments.

Rated 5 out of 5 stars

Heather is an awesome hairdresser

Heather is an awesome hairdresser. Very approachable, friendly and address all your hair concerns.

April 27, 2025
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Reply from Chatters Hair Salon - Skyview

We're so glad to hear you had a positive experience with Heather! We strive to provide excellent customer service and appreciate your kind words.

Rated 5 out of 5 stars

Absolutely Love My Balayage with Chito!

Chito is an absolute artist! I came in wanting a natural, blended balayage and he exceeded all my expectations. He took the time to really listen to what I envisioned, explained the process clearly, and made sure I was comfortable every step of the way. The final result was so beautifully blended, vibrant, and exactly the soft, sun-kissed look I was hoping for. Chito’s attention to detail, skill, and kindness made the whole experience even better. Highly recommend him if you’re looking for a stylist who truly cares about your hair and your happiness!

April 19, 2025
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Reply from Chatters Hair Salon - Skyview

We are thrilled to hear about your wonderful experience! It's fantastic to know you were so impressed with the Chito's artistry and dedication to achieving your desired look. We appreciate you highlighting his ability to listen carefully, explain the process clearly, and ensure your comfort throughout. It's heartwarming to hear that you felt heard and understood, and that the final result exceeded your expectations. We are so happy that you are thrilled with your new look and that you enjoyed the entire experience. We are grateful for your recommendation and look forward to welcoming you back for your future hair care needs.

Rated 4 out of 5 stars

Star was great with my daughter

Star was great with my daughter. She spoke to her not as if she was a child ( she is 11yrs old) . Star let her know why she was cutting her hair the way that she did . And it turned out fantastic.

April 20, 2025
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Reply from Chatters Hair Salon - Skyview

We're so glad to hear that you had a positive experience with Star. It's wonderful to know that she was able to connect with your daughter and explain the haircut in a way that she understood. We're thrilled that you're happy with the results!

Rated 5 out of 5 stars

Lubna is very professional and polite

Lubna is very professional and polite. Her customer service is excellent!

April 20, 2025
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Reply from Chatters Hair Salon - Skyview

Thank you for your kind review! We're thrilled to hear that you had a positive experience with Lobna. We appreciate your feedback and are glad you found her professional and polite. We strive to provide excellent customer service and are happy that you enjoyed your experience.

Rated 5 out of 5 stars

Star is always attentive and meticulous…

Star is always attentive and meticulous in cutting and staying hair. Always greeted with her warm and friendly smile. It's always a pleasure to have my haircut with Star. 🌷🌻

April 18, 2025
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Reply from Chatters Hair Salon - Skyview

We're thrilled to hear about your positive experience! It's wonderful to know that you appreciate Star's attentiveness, skill, and friendly demeanor. We strive to provide a welcoming and enjoyable experience for all our customers, and it's heartwarming to know that Star is making a difference.

Rated 5 out of 5 stars

Lisa at Skyview was fabulous.

Lisa at Skyview was fabulous. She knew what my hair needed and gave it a thorough and skilled cut which suited me and made my hair healthy again. No fuss, no muss and just got the job done. I’m very happy.

April 14, 2025
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Reply from Chatters Hair Salon - Skyview

We're so happy to hear you had a positive experience with Lisa. It sounds like she truly listened to your needs and delivered a fantastic haircut that left you feeling confident and happy. We're proud to have such talented stylists on our team who are dedicated to providing excellent service.

Rated 5 out of 5 stars

I love that Star takes her time with my…

I love that Star takes her time with my hair even though she has been doing hair for years and is very experienced. Star takes a good 10 minutes to asks what I want, options I could try, and is meticulous when cutting my hair.

I have been to many hairstylists, that after years of experience, just rush appointments and chop my hair off as if it just another person on the assembly line.

April 5, 2025
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Reply from Chatters Hair Salon - Skyview

We appreciate you taking the time to share your positive experience. It's wonderful to hear that you feel heard and valued as a client. We strive to provide a personalized experience for each customer, and it sounds like Star truly embodies that commitment. We're glad you found a stylist who takes the time to understand your needs and preferences.

Rated 5 out of 5 stars

Star was amazing

Star was amazing! Very friendly, knowledgeable, and just an overall good experience being in her chair. She’s amazing at braids!

April 12, 2025
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Reply from Chatters Hair Salon - Skyview

Thank you so much for taking the time to leave a review for your appointment with Star! We are thrilled to hear you loved them! We hope the competition went well! See you next time !

Rated 5 out of 5 stars

Always 5 star

Always 5 star. Everyone is amazing. Great people!!!!!love love my hair!!

April 10, 2025
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Reply from Chatters Hair Salon - Skyview

Shay, We just love love love seeing you in salon! Thank you for taking the time to review your appointment with Chito! We look forward to seeing you next time!

Rated 5 out of 5 stars

Lisa is always fabulous

Lisa is always fabulous! She knows what I like, makes great recommendations on how to style my new hair cut and what products work best on my fine hair! Everyone in the salon is super friendly! It’s bright and clean. A well managed salon.

April 9, 2025
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Reply from Chatters Hair Salon - Skyview

We appreciate you taking the time to share your positive experience! It's wonderful to hear you're so happy with Lisa's expertise and that she makes every appointment a great experience. We strive to create a welcoming atmosphere where our clients feel comfortable and confident in the services they receive. We look forward to seeing you again soon!

Rated 5 out of 5 stars
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Reply from Chatters Hair Salon - Skyview

Cheryl, thank you for taking the time to review your last appointment with Lisa! We are thrilled to know that she provides you an excellent level of service every time you are in her chair! We look forwqard to seeing you next time!

Rated 5 out of 5 stars

I take my daughters here for their…

I take my daughters here for their haircuts and we always have a good experience no matter who cuts their hair. I don't remember everyone's name but they have had Chito and Star a few times and they are both awesome!!

March 30, 2025
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Reply from Chatters Hair Salon - Skyview

Thank you for your kind words! We're so happy to hear that you and your daughters have consistently had positive experiences with our stylists. It's wonderful to know that you've been pleased with both Chito and Star. We strive to provide excellent service and appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Great & affordable

My kids enjoy coming here and getting their hair washed, cut, and styled. Chito is great! He’s cut her hair multiple times and always super happy with the results! Thank you!

March 28, 2025
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Reply from Chatters Hair Salon - Skyview

We're thrilled to hear that your children enjoy their visits and that you're happy with the results of their haircuts. It's wonderful to know that they have a positive experience and that you appreciate the stylist's work. We strive to create a welcoming and enjoyable environment for all our clients, especially the little ones. Thank you for sharing your feedback!

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