Wasn’t sat down until 15 minutes after my scheduled appointment time because they were slammed with back-to-school haircuts. Was worth the wait though. My stylist gave me exactly the haircut I asked f... See more
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See what reviewers are saying
Online appointment booking provides easy to follow prompts and makes choosing the service one wants clear regarding who the stylist is, what service you're requesting and what the cost will be. Every... See more
Company replied
I would definitely go back and get a haircut with Sio again. She’s a fantastic hairstylist, I’m SUPER happy with my cut. Sio did exactly what I wanted and she went above and beyond. Besides her bein... See more
Company replied
I made the reservation through online under the designer names Ms. Sio K. She was extremely attentive, energetic, and caring. I showed her the hair style I wanted, and boom magic! She comple... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
334-5015 111th St NW, T6H 4M6, Edmonton, Alberta, Canada
- 780-540-7857
4.8
Excellent
585 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great all around
On time, great friendly staff and knowledgeable about the services they offer. The staff makes you feel like a valued customer.
October 7, 2025
Reply from Chatters Hair Salon - Southgate
We're so happy to hear that you found our staff friendly and knowledgeable and that you felt like a valued customer! We appreciate your positive feedback Liz! We will see you next time!
Lori was great
Lori my hairstylest was great and I love my cut. The only complaint I have is that the front desk seemed very unorganized and my stylest was not told that I was waiting which meant I had to wait longer. I think some in house training needs to be done.
October 7, 2025
Reply from Chatters Hair Salon - Southgate
We're glad you love your haircut from Laurie! We appreciate your feedback regarding the front desk's organization and communication. We'll address this to ensure a smoother experience for everyone. Thanks for bringing this to our attention Gayle.
Reply from Chatters Hair Salon - Southgate
We are so glad to hear that you find Laurie phenomenal. Thank you for taking the time to leave a review Shen, we greatly appericate it! We will see you next time.
What an amazing experience at Chatters…
What an amazing experience at Chatters Southgate. The staff were fantastic. The hair stylist Dipali was really really good. She gave me an amazing haircut. Would definitely return.
The whole store looks like work as a team and very supportive of each other. Keep it up guys.
October 7, 2025
Reply from Chatters Hair Salon - Southgate
We're happy to hear that you had an amazing experience at our location with Dipali. It's wonderful that you found the staff fantastic and that you received an amazing haircut. We appreciate your feedback on the team environment and are glad you would return Jag! Thank you for taking the time to leave a review!
Amazing!!!!
Serena’s creatively is beyond amazing and she always makes me look like a badass and when just tell her to do what she thinks would be good she always does a phenomenal job and I love having her as my stylist and I will never go anywhere else!!! 😁
October 6, 2025
Reply from Chatters Hair Salon - Southgate
We're happy to hear that you feel amazing after your visits with Serena! It's wonderful to know you appreciate the creativity and are so pleased with the results. Thank you for your fantastic feedback Alyssa!
Reply from Chatters Hair Salon - Southgate
We're happy to hear that the service from Taelor was satisfactory and punctual. Thank you for your positive feedback; we appreciate it Becky. We look forward to seeing you again!
Reply from Chatters Hair Salon - Southgate
We're happy to hear that you are very satisfied with the wonderful work by Angie. Thank you for sharing your positive experience with us Linda, we look forward to seeing you again!
Daniela is superb and expert
Daniela is superb and expert! She knows her craft well and with high level of customer service! Keep it up!
October 4, 2025
Reply from Chatters Hair Salon - Southgate
We're happy to hear that you had such a positive experience with Daniella! We appreciate your recognition of the high-quality service and expertise. Thank you for your feedback RK!
Reply from Chatters Hair Salon - Southgate
We're so glad you appreciate the wonderful style from Laurie. Thank you for your positive feedback; it means a lot to us Susan! We will see you next time!
Reply from Chatters Hair Salon - Southgate
We're glad you loved your haircut and had a great experience with Angie! Thank you for your positive feedback; it means a lot to us Shelby! We look forward to seein you again!
Sio is an amazing stylist and was very…
Sio is an amazing stylist and was very efficient which I appreciated! She is also lovely company. Thank you 😊
October 3, 2025
Reply from Chatters Hair Salon - Southgate
We're so happy to hear that you had such a positive experience with Sio! It's wonderful that you appreciated the efficiency and company of your stylist. Thank you Sophie!
I hit a great cut by Elayna who was both knowledgeable and very friendly. Very enjoyable experience!
I got a great cut by Elayna
October 2, 2025
Reply from Chatters Hair Salon - Southgate
We're so happy to hear that you enjoyed your haircut with Elayna; we appreciate you taking the time to leave us this positive feedback Joy! We look forward to seeing you again
Angie was simply amazing yet again!!
Angie was simply amazing yet again!!
Staff was super helpful and friendly
October 2, 2025
Reply from Chatters Hair Salon - Southgate
We're so happy to hear that you had another amazing experience with Angie! We appreciate your positive feedback regarding our helpful and friendly staff! Thank you for the review Dawn, we will see you next time!
Laurie does the best scalp massage…
Laurie does the best scalp massage while washing my hair and great haircut too. Thank you!
October 1, 2025
Reply from Chatters Hair Salon - Southgate
We're happy to hear that you enjoyed the relaxing scalp massage and haircut with Laurie. Thank you for sharing your positive experience; we appreciate your feedback Marlis!
I keep on getting charged the full…
I keep on getting charged the full price for a cut and colour when I get my hair done when you have the 50% colour deal on mon thru Wednesday. It's getting a little frustrating
September 24, 2025
Reply from Chatters Hair Salon - Southgate
We're sorry to hear about issues you've experienced with the color deal. We appreciate you bringing this to our attention, and we'll look into it Kari.
Angie along with all the staff at…
Angie along with all the staff at Chatters in Southgate is awesome. She really listens to her clients.
September 30, 2025
Reply from Chatters Hair Salon - Southgate
We appreciate your awesome feedback! We're so happy to hear that Angie listens to her clients and that you had a positive experience with her. Thank you for leaving a review Judy, we will see you next time!
My haircut is awesome
My haircut is awesome. My stylist is excellent. She listens to me and gives me a great cut every time. Laurie S is great! So happy to have found her.
September 30, 2025
Reply from Chatters Hair Salon - Southgate
We're so happy to hear that you feel your haircut is awesome and that you foung Laurie excellent! We appreciate you mentioning how well she listens and consistently provides great cuts. Thank you for leaving a review Valerie!
I had an awesome cut
I had an awesome cut. I'm very happy with it. I will be back.
September 22, 2025
Reply from Chatters Hair Salon - Southgate
We're happy to hear that you had an awesome experience with Serena and are very satisfied with your haircut. We appreciate your feedback and look forward to seeing you again Tracy!
Reply from Chatters Hair Salon - Southgate
We appreciate your continued support and are so glad you had another excellent experience with Liza! Thank you for your feedback Dinna, we greatly appericatie it!
Laurie is consistently good. I can count on coming out feeling great!
I followed Laurie from her previous salon. She always gives me a great cut in a reasonable time at a reasonable price. I love the Southgate location.
September 27, 2025
Reply from Chatters Hair Salon - Southgate
We're happy to hear that you are enjoying your visits! It means a lot that you followed Lauire to our location. We appreciate your positive feedback and thank you for your time Alison, we will see you next time!
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