Chatters Hair Salon - Southgate Reviews 585

TrustScore 5 out of 5

4.8

334-5015 111th St NW, T6H 4M6 Edmonton, Alberta, CA


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See what reviewers are saying

Rated 4 out of 5 stars

Wasn’t sat down until 15 minutes after my scheduled appointment time because they were slammed with back-to-school haircuts. Was worth the wait though. My stylist gave me exactly the haircut I asked f... See more

Rated 5 out of 5 stars

Online appointment booking provides easy to follow prompts and makes choosing the service one wants clear regarding who the stylist is, what service you're requesting and what the cost will be. Every... See more

Company replied

Rated 5 out of 5 stars

I would definitely go back and get a haircut with Sio again. She’s a fantastic hairstylist, I’m SUPER happy with my cut. Sio did exactly what I wanted and she went above and beyond. Besides her bein... See more

Company replied

Rated 5 out of 5 stars

I made the reservation through online under the designer names Ms. Sio K. She was extremely attentive, energetic, and caring. I showed her the hair style I wanted, and boom magic! She comple... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

  • 334-5015 111th St NW, T6H 4M6, Edmonton, Alberta, Canada

  • 780-540-7857

4.8

Excellent

TrustScore 5 out of 5

585 reviews

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This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Elaina was awesome she did a wonderful…

Elaina was awesome she did a wonderful job on Audrey. She was very polite and treated Audrey with a level of care and respect that went above and beyond. She will be Audrey’s hairdresser from now on if at all possible. Thank you so very much.

September 26, 2025
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Reply from Chatters Hair Salon - Southgate

We're happy to hear that Audrey had such a wonderful experience! We appreciate your kind words regarding the care and respect shown by Elayna. Thank you so much for your positive feedback; we value it greatly.

Rated 5 out of 5 stars

NEVER DISAPPOINTED

All the staff are friendly and welcoming. Serena's cuts have always been excellent and she is very talented

September 10, 2025
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Reply from Chatters Hair Salon - Southgate

We appreciate your positive feedback! We're so glad to hear that you find our staff friendly and welcoming and that you've always received excellent cuts from Serena.

Rated 5 out of 5 stars

Angie is the GOAT

September 18, 2025
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Reply from Chatters Hair Salon - Southgate

We're so glad to hear you're so happy with the curl cut you got from Angie! Hope to see you again soon. Thanks Trevon!

Rated 5 out of 5 stars
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Reply from Chatters Hair Salon - Southgate

We are so happy to hear that you consistently have an excellent experience with Angie! Thank you for your positive feedback; we appreciate it Brenda! We will see you next time!

Rated 5 out of 5 stars

Liza gave me a nice shampoo and head…

Liza gave me a nice shampoo and head massage,, followed by a great cut today. Thanks, Liza.

September 23, 2025
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Reply from Chatters Hair Salon - Southgate

We're happy to hear that you enjoyed the shampoo, head massage, and haircut with Liza! We appreciate you taking the time to share your positive experience with us Shirley, we look forward to seeing you again!

Rated 5 out of 5 stars

It was my first time at chatters

It was my first time at chatters, Serena is so wonderful, she made the whole experience so memorable and comfortable. She did amazing on my hair and I will definitely be coming back to see her Forsure.
She did 10/10.

September 23, 2025
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Reply from Chatters Hair Salon - Southgate

We're so happy to hear that you had such a wonderful first experience with Serena! It's great to know that your visit was comfortable and memorable, and that you loved your hair. We appreciate your feedback and look forward to seeing you again Sasha!

Rated 5 out of 5 stars

I love my stylist

I love my stylist, Laurie Sutherland. She is a very competent curly haired hairdresser.

September 14, 2025
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Reply from Chatters Hair Salon - Southgate

We're happy to hear that you had such a wonderful experience with Laurie with your curly hair! We appreciate you taking the time to share your positive feedback Maria, we will see you next time!

Rated 5 out of 5 stars

Mari was awesome

Mari was awesome! Second time seeing her and she listens to what I want and gives suggestions.

September 21, 2025
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Reply from Chatters Hair Salon - Southgate

We're so glad that you had another awesome experience! It's great to hear that Mari listens to your preferences and offers helpful advice.

Rated 5 out of 5 stars

Love the haircut by Sio

September 21, 2025
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Reply from Chatters Hair Salon - Southgate

We're so happy to hear that you loved your haircut from Sio! Thank you for sharing your positive experience with us; we appreciate it.

Rated 5 out of 5 stars

Unbelievable service by Liza!!

New cut, new colour, new style….WOW!! Fantastic work by Liza as always!! Thank you 😊

September 20, 2025
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Reply from Chatters Hair Salon - Southgate

We're so glad you're so happy with your new cut, color, and style from Liza! We appreciate you taking the time to share your wonderful experience with us!

Rated 5 out of 5 stars

Mari did an amazing job

Mari was helpful with suggestions to make my haircut look better, did such an amazing job and she was quick as well!

September 20, 2025
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Reply from Chatters Hair Salon - Southgate

We're so glad to hear that you found Mari's suggestions helpful and that you love your haircut! Thanks for sharing your positive feedback!

Rated 5 out of 5 stars

Mari

Mari is fabulous! And the front end ladies are also awesome!

September 20, 2025
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Reply from Chatters Hair Salon - Southgate

Thanks for the feedback about Mari being a fabulous stylist, and sharing your positive experience with our front end staff! Thank you taking the time to share your feedback with us!

Rated 5 out of 5 stars

Angie is fantastic every time I go to…

Angie is fantastic every time I go to her chair! Super friendly and does a great job dealing with my hair! 10/10 every time!

September 13, 2025
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Reply from Chatters Hair Salon - Southgate

It's wonderful to hear that you consistently have such a wonderful experience each time with Angie! Thank you for your great feedback. Hope to see you again soon Katie!

Rated 5 out of 5 stars

Great friendly staff and Mari is…

Great friendly staff and Mari is awesome.

September 20, 2025
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Reply from Chatters Hair Salon - Southgate

We appreciate the feedback about our friendly staff! We're so glad you had a positive experience with us and great service from Mari!

Rated 5 out of 5 stars

Angie, the Curl Whisperer!

I had my first appointment with Angie yesterday, and I can honestly say it was the best decision I’ve ever made for my curly hair. I was quite anxious about trying a new stylist, but I knew I wanted to see someone who specializes in curls. Angie’s website was very informative and the booking process online was easy. I booked the Curl Maintain experience, thinking I already had a solid curly routine… boy was I wrong! I am already thinking about when I can go back to book a “Curl Discovery” experience to dive even deeper into products, tools, and styling tips with Angie. I left the salon not only loving my curls, but also feeling more confident about how to care for them. My hair is soft, bouncy, and somehow (magic?) frizz-free. If you’ve been hesitant about making the switch to a curly specialist, I cannot recommend Angie enough. I'm so happy to have found my new forever stylist, and I’ve already told every curly girl I know to book with her!

September 19, 2025
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Reply from Chatters Hair Salon - Southgate

We're happy to hear that your first appointment with Angie (aka the Curl Whisperer) was a success and that you felt confident in caring for your curls. It's great to know the booking process was easy and informative for you, and we look forward to your Curl Discovery experience! Thanks Amanda!

Rated 5 out of 5 stars

I Loved the way she finished my hair

I Loved the way she finished my hair. The service was great, and it was clean and tidy which I really loved. Liza was my Stylist and I Loved her.

September 19, 2025
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Reply from Chatters Hair Salon - Southgate

We're happy to hear that you loved the way Liza finished your hair and that you appreciated the clean and tidy environment! Thanks Sarah!

Rated 5 out of 5 stars

Good sevice

Good sevice

September 19, 2025
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Reply from Chatters Hair Salon - Southgate

It's so great to hear you experienced good service and were happy with your cut from Laurie. Thanks Lyne!

Rated 5 out of 5 stars

Mature lady natural curly!

Angie does my curly hair, thanks Angie for leading the way!

September 18, 2025
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Reply from Chatters Hair Salon - Southgate

We're happy to hear that you had a great curly hair experience with Angie! Thanks for taking the time to provide feedback.

Rated 5 out of 5 stars

Great service

Experienced professional, good care.

September 10, 2025
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Reply from Chatters Hair Salon - Southgate

We appreciate you sharing your positive experience with us PB. We're glad you received good care from an experienced professional. Thank you for leaving a review!

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