Wasn’t sat down until 15 minutes after my scheduled appointment time because they were slammed with back-to-school haircuts. Was worth the wait though. My stylist gave me exactly the haircut I asked f... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Online appointment booking provides easy to follow prompts and makes choosing the service one wants clear regarding who the stylist is, what service you're requesting and what the cost will be. Every... See more
Company replied
I would definitely go back and get a haircut with Sio again. She’s a fantastic hairstylist, I’m SUPER happy with my cut. Sio did exactly what I wanted and she went above and beyond. Besides her bein... See more
Company replied
I made the reservation through online under the designer names Ms. Sio K. She was extremely attentive, energetic, and caring. I showed her the hair style I wanted, and boom magic! She comple... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
334-5015 111th St NW, T6H 4M6, Edmonton, Alberta, Canada
- 780-540-7857
4.8
Excellent
585 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sio is amazing!
June 30, 2025
Reply from Chatters Hair Salon - Southgate
We're so glad to hear that you were happy with your experience with Sio. We think she's amazing too! Looking forward to seeing you next time you're in.
Great service and beautiful hair
I had such a great experience! My stylist was incredibly kind, and really listened to what I wanted. She made me feel comfortable the entire time and put so much care into making sure my hair turned out just right. I absolutely love how my hair looks — it's exactly what I hoped for! I’ll definitely be coming back. Thank you so much! 💇♀️✨
June 21, 2025
Reply from Chatters Hair Salon - Southgate
We're so glad to hear you had such a great experience! It's wonderful that Mari was kind and attentive, and that you love your hair. We appreciate you taking the time to leave a review, and we look forward to seeing you again!
Amazing customer service and staff!
After having a horrid experience at another salon, I turned to Chatters for a last minute haircut. Gordon greeted me with absolute warmth and was so welcoming. I got my hair done with Natalia who was professional and lovely. They did an amazing job with my hair and were empathetic when I told them what happened at the other salon. Will definitely be coming back here for my next hair cut!
June 24, 2025
Reply from Chatters Hair Salon - Southgate
We're glad you enjoyed your warm welcome from Gordon and your cut with Natalia! It's great to hear that we could provide you with a such a positive experience. We look forward to seeing you again for your next haircut!
I made the reservation through online…
I made the reservation through online under the designer names Ms. Sio K.
She was extremely attentive, energetic, and caring.
I showed her the hair style I wanted, and boom magic! She completed my ideal style without any hesitation!
I made a reservation at 10:30 am, she made my day with her beautiful smile ❤️
I’ll definitely reserve her as my designer next time!
June 27, 2025
Reply from Chatters Hair Salon - Southgate
We're happy to hear that you had such a positive experience with Sio! It's wonderful to know that you felt so well taken care of and that you were thrilled with the results. We appreciate you taking the time to share your feedback, and we look forward to seeing you again!
Natalia did my hair and she did a…
Natalia did my hair and she did a wonderful job. I am loving my short curly hair!❤
June 20, 2025
Reply from Chatters Hair Salon - Southgate
We are so happy to hear that you are loving your short, curly hair! Thank you for sharing your great experience with Natalia.
Laurie’s the best hair stylist I’ve…
Laurie’s the best hair stylist I’ve ever had. She deserves nothing short of the world
June 27, 2025
Reply from Chatters Hair Salon - Southgate
We're happy to hear that you had such a wonderful time with Laurie. It's great to know that she made you feel so valued. Thank you for your kind words Justin. We can't wait to see you back in the salon!
Taylor was so nice and friendly and fun…
Taylor was so nice and friendly and fun to visit. She did an amazing job and was a good listener for what i wanted done with my hair!
June 27, 2025
Reply from Chatters Hair Salon - Southgate
We're so happy to hear that you found your visit fun and that Taelor was friendly and a good listener. We appreciate you mentioning the amazing job done Julie, we look forward to seeing you again soon!
Very happy
My teenage son was so happy with his new style and does not usually like to change his hair. Well done!
June 27, 2025
Reply from Chatters Hair Salon - Southgate
We're happy to hear that your son loves his new style from Daniella. It's great to know that we could provide him with a look he's happy with, especially since he doesn't usually like change. Thanks for sharing Shari, we look forward to seeing you guys again!
My hair stylist Liza and the staffs are…
My hair stylist Liza and the staffs are very friendly.
My hair colour is just perfect.
June 25, 2025
Reply from Chatters Hair Salon - Southgate
We're happy to hear that you found our staff friendly and that your hair color is perfect. We appreciate you taking the time to share your experience Linda. Can't wait to welcome you back to the salon!
I got regular cut
I loved my hairstylist (Angie), she made me feel very welcome and confident in my hair. She went over the products that is recommended for my hair type with me, which I very much appreciated! All the staff are super nice and helpful too!
June 25, 2025
Reply from Chatters Hair Salon - Southgate
We're happy to hear that you felt welcome and confident! It's wonderful that Angie helped you with products for your hair type. We appreciate you noting that our staff are nice and helpful. Thank you for taking the time to leave a review Nooran, we look forward to seeing you again soon!
Angie spent a lot of time teaching me…
Angie spent a lot of time teaching me the curly hair method as it was all new to me
June 25, 2025
Reply from Chatters Hair Salon - Southgate
We're happy to hear that you had such a positive experience learning the curly hair method. Thank you for sharing your kind words; we appreciate your feedback Lynn, We look forward to seeing you again soon!
Mari is very friendly and professional
Mari is very friendly and professional. I get my hair trimmed and coloured by her, and I highly recommend her for Korean-style haircuts and styling as well.
June 25, 2025
Reply from Chatters Hair Salon - Southgate
We're happy to hear that you find Mari friendly and professional! We appreciate you recommending her for haircuts and colours. Thanks for your feedback Natalie, We look forward to seeing you again!
Great service
Great service, friendly staff and gentle with children. Highly recommended. Great job Natalia and Taelor.
June 25, 2025
Reply from Chatters Hair Salon - Southgate
We appreciate your kind words! We're happy to hear that you received great service from Natalia and Taelor.
“I absolutely love this hairstyle done by Deepali
“I absolutely love this hairstyle! The curls are soft, bouncy, and perfectly styled—just the way I wanted. Deepali was so kind, patient, and professional. It gave me such a confident and elegant look. Definitely a 10/10!” ❤️😇
June 24, 2025
Reply from Chatters Hair Salon - Southgate
We're happy to hear that you love your hairstyle with Dipali! It's wonderful to know that your experience was so positive and that you felt confident and elegant. Thank you for sharing your kind words!
You cut my hair exactly the way I…
Mari cut my hair exactly the way I wanted! Thank you so much, I love it!
June 23, 2025
Reply from Chatters Hair Salon - Southgate
We're so happy to hear that you love your haircut from Mari! It's wonderful to know we achieved the exact style you wanted. Thank you for your positive feedback!
Reply from Chatters Hair Salon - Southgate
Thank you for the kind words!
Staff are very friendly and…
Staff are very friendly and accomodating. Service was excellent and I love what Lisa did to my hair. The color that she suggested.
June 21, 2025
Reply from Chatters Hair Salon - Southgate
We're happy to hear that you found our staff friendly and accommodating! We appreciate you mentioning how much you love the color suggestion and service from Liza.
Reply from Chatters Hair Salon - Southgate
We're happy to hear that you had such a positive experience with Mari! We appreciate you taking the time to share your feedback and are so glad that you're pleased with the service.
Excellent service.
Excellent service.
Got referred to Natalia at Southgate from the Windermere location (Carmen). Natalia is exceptional at her job and am grateful she takes care of my doo. Well done!
June 20, 2025
Reply from Chatters Hair Salon - Southgate
We're happy to hear that you had such a positive experience with Natalia! We appreciate you taking the time to share your feedback and are so glad that you're pleased with the service.
I had the curly hair experience and it…
I had the curly hair experience and it was amazing. My hair hasn't ever looked good.
June 13, 2025
Reply from Chatters Hair Salon - Southgate
We're glad you enjoyed your curly hair experience with Angie, It's wonderful to hear your hair has never looked so good. Thank you for sharing your positive feedback with us. We look forward to seeing you again soon Kathleen!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.