Denisa has been amazing every time I've visited. She is incredibly talented, welcoming, and always makes the appointment such a positive experience. She takes time to listen, gives honest advice, and... See more
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Client's neck felt sore afterwards. Stylist should communicate with client while shampooing hair in basin - for e.g., asking client to raise head or informing client instead of lifting it without warn... See more
Company replied
Denisa is absolutely the best. I really look forward to getting my hair done by Denisa. She is so incredibly talented and her passion for hair really shines. I know I will ALWAYS walk out of Chatte... See more
Company replied
I've been searching for a stylist who truly understands my taste for years — and I finally found that at Chatters. Mhia did an amazing job with my hair! I walked in feeling so self-conscious and unhap... See more
Company replied
Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
100 City Centre Drive, #1-819, L5B 2C9, Mississauga, ON, Canada
- +1 905-566-9609
4.7
Excellent
739 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Hayley was able to understand what I…
Hayley was able to understand what I wanted and delivered to tje point
March 7, 2025
Reply from Chatters Hair Salon - Square One
We're so glad to hear that Hayley was able to understand your needs and deliver what you were looking for. We appreciate your kind words and positive feedback.
It was great experience and my…
It was great experience and my hairstylist was so good and wonderful I love my hair ❤️
And her work is amazing 😻
March 4, 2025
Reply from Chatters Hair Salon - Square One
We appreciate your kind words! It's wonderful to hear that you had a great experience and were happy with your stylist's work. We strive to provide a positive experience for all our clients, and your feedback confirms we're on the right track. We look forward to welcoming you back again soon!
The quality of the work was great i…
The quality of the work was great i like coming to this one particular stylist
March 1, 2025
Reply from Chatters Hair Salon - Square One
Thank you for your kind review! We appreciate you taking the time to share your feedback. We are delighted to hear that you enjoyed the quality of the work and appreciate your loyalty to our stylist.
Reply from Chatters Hair Salon - Square One
Thank you for your kind review! We're delighted to hear you enjoyed the quality service and friendly atmosphere at our salon. We strive to provide a welcoming and positive experience for all our clients, and your feedback confirms we're achieving that goal.
High-quality service and amenities
This is not the first time I have used the services of the talented hairdresser Andriy. High-quality service and amenities, we are happy to meet for an appointment.
February 28, 2025
Reply from Chatters Hair Salon - Square One
We're so glad to hear you had a positive experience with our talented hairdresser. We strive to provide high-quality services and amenities for all our clients, and we're delighted that you were happy with your appointment. We look forward to welcoming you back again soon!
Reply from Chatters Hair Salon - Square One
We're so glad to hear that your sons felt comfortable during their visit. We strive to create a welcoming and positive environment for all our customers. Thank you for sharing your kind words.
Hailey is amazing
Hailey is amazing. good customer interaction. had an excellent experience with the whole team.
February 21, 2025
Reply from Chatters Hair Salon - Square One
We're thrilled to hear about your positive experience! We strive to provide excellent customer service and appreciate your kind words about Hailey and the team.
Very disappointing.
I have worn my hair in a short Bob for many years, I booked with a stylist at Chatter Square One. I got 3 appts with him. He was good. However he ended up quitting. Then I had to book with another stylist. She was good but ended up quitting. On February 10 I had booked with another stylist and she totally ruined my bob cut.
She cut and shaved the back of my head like she was shearing a sheep. Total mess. No more bob style. The stylist totally misconstrued how I wanted my hair cut. I went in with a long Bob cut and now do not know what to call the mess she made. I filed a complaint with Chatters so they have all the information. Just waiting for a response from customer service.
February 9, 2025
Reply from Chatters Hair Salon - Square One
We understand your frustration with the recent haircut experience. It's disheartening when you're not satisfied with the outcome, especially after multiple stylist changes. We appreciate you taking the time to share your feedback and we're sorry to hear about the disappointment you've experienced. We're committed to providing a positive experience for all our clients and we'll take your feedback into consideration.
Cindy is an exceptionally talented…
Cindy is an exceptionally talented hairdresser. She is also so wonderful, patient and kind with children, and my two daughters absolutely adore her. Thank you for always doing incredible work and for consistently providing a great experience at your salon:)
February 14, 2025
Reply from Chatters Hair Salon - Square One
We are so happy to hear that you and your daughters had a wonderful experience with Cindy. She is a valued member of our team and we are proud of her dedication to providing excellent service. We appreciate your kind words and are thrilled that you continue to choose our salon.
Reply from Chatters Hair Salon - Square One
Thank you for your kind review! We are delighted to hear you enjoyed our service and found our staff amazing. We strive to provide a positive experience for all our customers, and your feedback is a wonderful confirmation that we're on the right track. We appreciate your support.
Andi and Mia are rockstars
Andi and Mia are rockstars
5star customer service, top-tier quality and kind to clients!
February 13, 2025
Reply from Chatters Hair Salon - Square One
Thank you for your kind review! We're so glad to hear you had a positive experience with our team. We strive to provide excellent customer service and it's wonderful to know we're meeting your expectations. We look forward to seeing you again soon!
My greys at the root were never colored…
My greys at the root were never colored or covered. That was my main concern.
One star because the toner she used was good.
February 6, 2025
Reply from Chatters Hair Salon - Square One
We understand your disappointment that your greys were not fully covered. We strive to provide excellent service and are sorry that your experience did not meet your expectations. We value your feedback and will use it to improve our services.
Rebecca was lovely
Rebecca was lovely. She understood what I wanted and did a fabulous job
February 8, 2025
Reply from Chatters Hair Salon - Square One
We're so glad to hear that you had a positive experience. We appreciate your kind words about Rebecca. We're committed to providing excellent customer service and we're thrilled that you were satisfied with her assistance.
Reply from Chatters Hair Salon - Square One
We're so happy to hear you enjoyed your haircut! It means a lot to us that you were pleased with the service.
Customer satisfaction
They made customer comfortable very accomodating and nice people the service is good
February 7, 2025
Reply from Chatters Hair Salon - Square One
Thank you for your kind words! We're glad to hear that you had a positive experience with our team. We strive to provide excellent customer service and are happy that you found our staff accommodating and friendly.
Andy is an amazing hair stylist
Andy is an amazing hair stylist. He is the most humble person I have met.
February 3, 2025
Reply from Chatters Hair Salon - Square One
We are thrilled to hear about your positive experience with Andy. We appreciate you taking the time to share your feedback. We are proud to have such talented and humble stylists on our team.
Good Service
Haley has been cutting my hair for quite a few years now.
She pays attention to detail, and is truly a pleasure to deal with.
Keep up the good work Haley!
January 30, 2025
Reply from Chatters Hair Salon - Square One
We're so happy to hear that you've had such a positive experience with . We appreciate your kind words about their attention to detail and professionalism. We're thrilled that you enjoy their services.
Mia did a great job with my haircut!
February 1, 2025
Reply from Chatters Hair Salon - Square One
We're so glad to hear you had a positive experience. We appreciate your kind words about Mia's skills.
Reply from Chatters Hair Salon - Square One
We're delighted to hear you had such a positive experience! It's wonderful to know that your stylist understood your vision and took such care in achieving it. We appreciate you sharing your kind words and hope to see you again soon!
Garbage customer service
I booked hair cuts for myself and wife, for whichever staff was available since we were new customers. My service was okay, but my wife had been utterly ignored or the staff were rude to her and walk-ins were getting immediate service. Other companies prioritize the customers they book and squeeze in walk ins. We won’t be back that’s for sure
January 24, 2025
Reply from Chatters Hair Salon - Square One
We appreciate you taking the time to share your experience. We understand your disappointment and apologize that your wife's appointment did not meet your expectations. We strive to provide excellent service to all our customers, and we will take your feedback into consideration as we work to improve our processes.
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