Alanna had cut my hair and she did an amazing job, after a few not so great haircuts I had trouble trusting people but she gave me everything I asked for and made it such a fun good experience, she wa... See more
Company replied
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See what reviewers are saying
First time visiting chatters in Timberlands and my hairstylist Melissa, she was absolutely amazing. Great to meet her. She listened to exactly what I wanted offered amazing suggestions and my hair c... See more
Company replied
Always clean premises. Staff all friendly and helpful. Jonnie, my stylist, never keeps me waiting. Jonnie is very talented, tell him what you like and he delivers. Cutting short hair is an art, a... See more
Company replied
My 12 year old daughter, who suffers from high anxiety & ADHD went in, to have her ears pierced. Melissa the stylist & piercer, made her feel VERY comfortable & calm. She did the piercing with ex... See more
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Company details
- #1 of 2 best companies in Hair Salon
- #1 of 6 best companies in Hair Product Store
Written by the company
Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.
Contact info
500 Timberlands Drive, T4P 0Z4, Red Deer, Alberta, Canada
- +1 403-967-1257
4.7
Excellent
710 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great job
Carmen was amazing and did my hair exactly how I wanted it. The whole staff was friendly and helpful
April 3, 2025
Reply from Chatters Hair Salon - Timberlands
Thank you for your kind words! We're thrilled to hear you had a positive experience with us. We strive to provide excellent service and quality hair care, and your feedback reinforces our commitment to that goal. We're happy you enjoyed the friendly and helpful atmosphere. We look forward to seeing you again soon!
Thank you Melissametro Jeanine
Thank you Melissametro Jeanine! The color you helped me choose is beautiful! I love it! The whole experience was relaxing.
April 1, 2025
Reply from Chatters Hair Salon - Timberlands
We are thrilled to hear that you enjoyed your experience and are happy with your new color! We strive to provide a relaxing and enjoyable experience for all our customers. Thank you for your kind words and for choosing us.
Always a great experience!
March 29, 2025
Reply from Chatters Hair Salon - Timberlands
We appreciate your kind words and are thrilled to hear you consistently enjoy your experiences with us.
Very personable and professional
March 28, 2025
Reply from Chatters Hair Salon - Timberlands
Thank you for your kind words. We're glad you found our team personable and professional.
Reply from Chatters Hair Salon - Timberlands
We appreciate your kind words! It's wonderful to hear that you were happy with the haircut. We're glad you had a positive experience.
Reply from Chatters Hair Salon - Timberlands
We're so happy to hear you had a great experience with Luc! We're committed to providing excellent service and appreciate your kind words.
Amazing with my daughter while she was…
Amazing with my daughter while she was getting her ears pierced! She was so kind and my daughter is so happy ! We love Vanessa as a stylist and her other services !
March 24, 2025
Reply from Chatters Hair Salon - Timberlands
We are so happy to hear that you and your daughter had a positive experience! We strive to provide a welcoming and comfortable environment for all our customers, and we are thrilled that Vanessa was able to make your daughter feel happy and at ease.
Best place ever
Vanessa is a queen at doing hair, and is amazing to talk to. 100% highly recommend! The place is clean, and loaded with hair products to choose from, and the service is exceptional and easy.
March 24, 2025
Reply from Chatters Hair Salon - Timberlands
Thank you for your wonderful review! We're thrilled to hear you had such a positive experience with our stylist and appreciate your kind words about the salon. We strive to create a welcoming and clean environment with a wide range of services and products to meet our clients' needs. We're happy you consistently have positive experiences with us and look forward to seeing you again soon!
Love my hair ….thanks to Jasmine 😊
March 21, 2025
Reply from Chatters Hair Salon - Timberlands
We're so happy to hear that you love your hair! It's wonderful to know that Jasmin was able to provide you with such a great experience.
Reply from Chatters Hair Salon - Timberlands
We're so happy to hear you loved your haircut and color! It means a lot to us that you had a positive experience. We strive to provide excellent service and high-quality results, and your feedback confirms we're on the right track. Thank you for sharing your wonderful review.
Jasmine is an amazing stylist- fun
Jasmine is an amazing stylist- fun, knowledgeable and professional! And she gives the best head massage!!
March 20, 2025
Reply from Chatters Hair Salon - Timberlands
We're so happy to hear you had a great experience with Jasmin! It sounds like she truly went above and beyond to make your appointment enjoyable. We're proud to have such talented stylists on our team.
I had the best hair cut ever by Vanessa…
I had the best hair cut ever by Vanessa and an even better conversation. Thanks Vanessa, see you in two months ❤️
March 20, 2025
Reply from Chatters Hair Salon - Timberlands
We're so happy to hear you had a wonderful experience with Vanessa! It's great to know you enjoyed both the haircut and the conversation. We'll be sure to pass your kind words along to her. We look forward to seeing you again in two months!
Vanessa always does a fantastic job
Vanessa always does a fantastic job. She’s so personable and great with kids too.
March 13, 2025
Reply from Chatters Hair Salon - Timberlands
We're so happy to hear that you had a positive experience! It's wonderful to know that our team member made your visit enjoyable. We appreciate your kind words about their skills and dedication.
The only issue I had was when I…
The only issue I had was when I entered, nobody was at reception. Called hello and nobody came. I was there a good 4-5 minutes until someone came out.
March 12, 2025
Reply from Chatters Hair Salon - Timberlands
We understand your frustration with the wait at reception. We strive to provide a welcoming experience for all our guests, and it's disappointing to hear that wasn't the case for you. We'll be sure to address this with our team to ensure prompt and courteous service at the reception desk.
Reply from Chatters Hair Salon - Timberlands
We're delighted to hear you had a positive experience. We appreciate your kind words about Carmen and are glad you're happy with the results.
Nadine was AMAZING
Nadine was AMAZING. Kind, easy to talk to and did exactly what I pictured. Never been happier
March 11, 2025
Reply from Chatters Hair Salon - Timberlands
We're so happy to hear you had such a wonderful experience! It sounds like you were in great hands. We appreciate you taking the time to share your feedback.
LOVED my stylist and the finished look…
LOVED my stylist and the finished look was a great experience and I will be returning!
March 6, 2025
Reply from Chatters Hair Salon - Timberlands
We're so happy to hear you had a great experience and loved your stylist's work! It's wonderful to know you enjoyed the finished look and are planning to return. We appreciate your kind words and look forward to seeing you again soon.
Reply from Chatters Hair Salon - Timberlands
We're so happy to hear you are pleased with your service. We appreciate your kinds words and are excited to see you in salon again soon!
Luc did an amazing job
Luc did an amazing job, I wanted to go shorter and he guided me in choosing the length and style that fits my personality and lifestyle.
March 4, 2025
Reply from Chatters Hair Salon - Timberlands
We're thrilled to hear you had such a positive experience! We strive to provide our customers with the best possible service and we're so glad Luc was able to help you find the perfect style for you. We hope to see you again soon.
Cute cut and blowout
I appreciated Luc's honesty with me by telling me that I should wait a month before doing a colour change as my roots were not long enough. I also appreciated being able to get the colour discount when I come back. Love the cut and the blowout! :)
March 4, 2025
Reply from Chatters Hair Salon - Timberlands
We're thrilled to hear that you appreciated the stylist's honesty and advice regarding your color change. It's important to us that our clients feel confident and informed about their hair care decisions. We're also happy that you enjoyed the cut and blowout!
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