Chatters Hair Salon - Timberlands Reviews 710

TrustScore 4.5 out of 5

4.7

500 Timberlands Drive, T4P 0Z4 Red Deer, Alberta, CA


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Rated 5 out of 5 stars

Alanna had cut my hair and she did an amazing job, after a few not so great haircuts I had trouble trusting people but she gave me everything I asked for and made it such a fun good experience, she wa... See more

Company replied

Rated 5 out of 5 stars

First time visiting chatters in Timberlands and my hairstylist Melissa, she was absolutely amazing. Great to meet her. She listened to exactly what I wanted offered amazing suggestions and my hair c... See more

Company replied

Rated 5 out of 5 stars

Always clean premises. Staff all friendly and helpful. Jonnie, my stylist, never keeps me waiting. Jonnie is very talented, tell him what you like and he delivers. Cutting short hair is an art, a... See more

Company replied

Rated 5 out of 5 stars

My 12 year old daughter, who suffers from high anxiety & ADHD went in, to have her ears pierced. Melissa the stylist & piercer, made her feel VERY comfortable & calm. She did the piercing with ex... See more

Company replied


Company details

  1. #1 of 2 best companies in Hair Salon
  2. #1 of 6 best companies in Hair Product Store

Written by the company

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

710 reviews

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Asks customers to review

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Everyone makes you feel so comfortable…

Everyone makes you feel so comfortable as soon as you walk in. James is an amazing hair stylist! Recommend Chatters 100 per cent!

May 24, 2025
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Reply from Chatters Hair Salon - Timberlands

We're so glad you feel comfortable with us! It's great to hear you had such a positive experience with your stylist. We appreciate your recommendation!

Rated 5 out of 5 stars

Made to feel comfortable right from the…

Made to feel comfortable right from the seat. The head massage was top notch! I Love my cut and would highly recommend Chatters to my family and friends 👏👏

May 23, 2025
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Reply from Chatters Hair Salon - Timberlands

We're happy to hear that you felt comfortable and loved the head massage! We're glad you love your cut and appreciate your recommendation. Thanks for your positive feedback!

Rated 5 out of 5 stars

My 12 year old daughter

My 12 year old daughter, who suffers from high anxiety & ADHD went in, to have her ears pierced.
Melissa the stylist & piercer, made her feel VERY comfortable & calm.
She did the piercing with expertise, and professionalism and my daughter enjoyed the experience, very much. She is a wonderful Stylist. Thank you, Melissa !

May 21, 2025
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Reply from Chatters Hair Salon - Timberlands

We're so glad your daughter felt comfortable during her ear piercing. It's wonderful to hear that her experience was positive and that she enjoyed the service. We appreciate you taking the time to share your feedback!

Rated 5 out of 5 stars

My hairdresser is awesome

My hairdresser is awesome! I loved the keratin treatment

May 9, 2025
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Reply from Chatters Hair Salon - Timberlands

We're glad you loved the keratin treatment and that your hairdresser is awesome! Thanks for your positive feedback.

Rated 5 out of 5 stars

Everyone was very welcoming and the…

Everyone was very welcoming and the stylist took time to know you.

May 19, 2025
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Reply from Chatters Hair Salon - Timberlands

We're happy to hear that you felt welcomed and that our stylist was attentive. Thank you for your positive feedback!

Rated 5 out of 5 stars

James R

James R. Is very kind, friendly, sociable. I’m definitely going to recommend him to all of my friends. He is one of the best, so professional 👍

May 19, 2025
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Reply from Chatters Hair Salon - Timberlands

We appreciate your kind words! We're happy to hear that you found our team member to be friendly and professional. We value your recommendation.

Rated 5 out of 5 stars

Thank you Carmen

Just want to say thank you Carmen for the lovely time with you on Sunday - just what I needed. The wash with the massage was awesome! I appreciate your friendliness and your gentle touch doing the cut and style which was great.

May 18, 2025
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Reply from Chatters Hair Salon - Timberlands

We are thrilled to hear about your positive experience! It sounds like you had a wonderful time. We are so happy you enjoyed the wash with the massage and appreciate your kind words about Carmen's friendliness and gentle touch. We strive to provide our customers with a relaxing and enjoyable experience.

Rated 5 out of 5 stars

Staff were friendly and helpful

Staff were friendly and helpful. Staff helped with my Mom, who has dementia and is in a wheelchair chair, with door assistance (Chatters needs to add auto door button!!). Stylist was compassionate in conversation with my mother.

May 16, 2025
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Reply from Chatters Hair Salon - Timberlands

Brigitte,

We appreciate your kind words about our staff and their compassionate care for your mother. We are so glad to hear that they were helpful and attentive to her needs. We value your feedback about the doors and will take it into consideration as we continue to improve our services.

Rated 5 out of 5 stars

Thank you abeth for always making my…

Thank you abeth for always making my hair beautiful, your the best highly recommended!

May 10, 2025
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Reply from Chatters Hair Salon - Timberlands

Analyn Condonar,

We're so happy to hear you're consistently pleased with your stylist's work. We appreciate your recommendation and look forward to seeing you again soon!

Rated 5 out of 5 stars

I’m pleased with our hair

I’m pleased with our hair, very quick, professional service.

May 14, 2025
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Reply from Chatters Hair Salon - Timberlands

We appreciate your kind words and are glad you enjoyed your experience. We strive to provide quick and professional service to all our clients.

Rated 5 out of 5 stars

Good service!

Had an exceptional experience, starting from head massage up to the styling and hyping up their clients. People here loves to do their job.

May 6, 2025
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Reply from Chatters Hair Salon - Timberlands

We're so happy to hear you had an exceptional experience! It's wonderful to know that you enjoyed the head massage, styling, and the overall positive energy of our team. We strive to create a welcoming and supportive environment where our clients feel valued and appreciated. We're thrilled that you felt that way and we look forward to welcoming you back soon!

Rated 5 out of 5 stars

Abbet always does a great job with…

Abbet always does a great job with styling my hair. And a great shampoo experience too!

May 11, 2025
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Reply from Chatters Hair Salon - Timberlands

We're thrilled to hear you had a positive experience with our stylist and shampoo service! We strive to provide excellent service to all our clients, and we're happy to know we met your expectations. We appreciate your kind words and look forward to seeing you again soon.

Rated 5 out of 5 stars
Chatters Hair Salon - Timberlands logo

Reply from Chatters Hair Salon - Timberlands

We appreciate your kind words! We're thrilled you enjoyed your haircut. We strive to provide excellent service, and we're delighted to hear you were pleased. Your satisfaction is important to us, and we hope to see you again soon!

Rated 5 out of 5 stars

Love my new cut ✂️

Love my new cut ✂️ They were so fast, friendly and just plain talented.

May 8, 2025
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Reply from Chatters Hair Salon - Timberlands

We're so happy to hear you had a great experience! We strive to provide a welcoming and talented environment for our clients. We appreciate your kind words and hope to see you again soon.

Rated 5 out of 5 stars

Melissa was professional and fast

Melissa was professional and fast. She has great customer service skills and has a real talent with hair. I am definitely going to refer my friends to her. Thank you so much for the perm Melissa!!!

May 9, 2025
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Reply from Chatters Hair Salon - Timberlands

We are thrilled to hear about your positive experience with our stylist! It's wonderful to know that you were happy with her professionalism, speed, and talent. We appreciate you taking the time to share your feedback and we're so glad you were happy with her service. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Had great experience

Had great experience. I had Luc who was friendly and kind also did a fabulous job. If you have curls and need them cut Luc is the right one for you. Happy with the service I received.

May 6, 2025
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Reply from Chatters Hair Salon - Timberlands

We are thrilled to hear you had a positive experience! It's wonderful to know you appreciate the friendly and kind service you received. We are proud of our stylists' commitment to providing excellent service, and we are delighted that you are happy with the results. We look forward to welcoming you back again soon!

Rated 5 out of 5 stars

great service

friendly service my son loves his cut

May 4, 2025
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Reply from Chatters Hair Salon - Timberlands

We're so glad to hear your son loves his haircut! It's wonderful to know that you enjoyed the friendly service. We strive to provide a positive experience for all our customers.

Rated 5 out of 5 stars

Got an amazing cut

Got an amazing cut. Got me in right away.

May 3, 2025
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Reply from Chatters Hair Salon - Timberlands

We're thrilled to hear you had a great experience! We appreciate you taking the time to share your positive feedback.

Rated 5 out of 5 stars

Good with scissors! Happy Face

Very clean facilities. Jonnie gave me a nice haircut with very little guidance. I have very straight hair that shows every cut, and this cut looks Great!

May 3, 2025
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Reply from Chatters Hair Salon - Timberlands

Thank you for taking the time to share your positive experience. We are so happy to hear you were pleased with the cleanliness of our facilities and that you were satisfied with your haircut. We strive to provide a welcoming and relaxing atmosphere for all our clients, and we're delighted that you felt that way. We appreciate you recognizing Jonnie's talent and dedication to providing a great haircut. We look forward to welcoming you back again soon!

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