Chauffeurs & Services Reviews 

143
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional chauffeurs for being exceptionally punctual, incredibly helpful, and consistently ensuring safe and comfortable rides across various tourist destinations. Travelers also highlight the remarkably smooth booking process, quick confirmation emails, and consistently well-maintained, immaculately clean vehicles provided. Some reviewers were not happy with booking terms and communication consistency regarding professional transport arrangements. A few partners mentioned specific concerns regarding transparent pricing, reliable systems, and adherence to agreed commercial terms. These commercial partners emphasized that reliable systems and clear email communication remain essential for professional transport services.

What people talk about most

Service

People report positive experiences with service, highlighting professional, punctual, and friendly drivers... See more

Staff

Customers consistently note positive experiences with staff, praising punctual, professional, and friendly... See more

Booking process

Consumers find booking process to be positive, noting that it took just minutes to secure a vehicle and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Stephane, our driver, was fantastic. Arrived early with a name card. Took us everywhere we asked for and added his own recommendations that were great. He was always waiting and ready for us regardles... See more

Company replied

Rated 5 out of 5 stars

Our driver, Ricky was punctual, friendly and helpful. He is a careful and safe driver. His car was immaculately clean. I would have no hesitation in engaging Ricky again, and to recommend him to other... See more

Company replied

Rated 5 out of 5 stars

Big shoutout to Fabien Honestly couldn’t have asked for better service, execution and efficiency especially in such a difficult time in Dubai. With multiple last minute changes, and many hours... See more

Company replied

Rated 5 out of 5 stars

Sonny did a great job of explaining the history and also interesting facts of where we visited. I would recommend the use of this Driver, he is safety minded, courteous, and presented our journey/tour... See more

Company replied


Company details

  1. Limousine Service

Written by the company

Global Premium Chauffeur Service At Chauffeurs & Services, we deliver more than transportation. We create an exceptional travel experience, with professional multilingual chauffeurs, premium vehicles, and unmatched reliability across Europe, the United States, the Middle East and beyond. From airport transfers to tailored long-distance journeys, our service is designed for those who demand comfort, discretion, and global consistency. Driving sustainably, globally Our modern fleet includes electric and low-emission vehicles. Our eco-driven philosophy extends from smart route planning to our partnership with Stripe Climate, helping remove CO₂ from the atmosphere with every ride. Clear, upfront pricing No surprises. No hidden fees. The price you see is the price you pay whether you're in Geneva, Dubai, London, or Miami. For business or leisure, one global standard: Luxury, trust, and environmental responsibility wherever you travel.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

143 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(143)

53 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional

Marvin was an exceptional driver; both professional and very personable. We would request him again

April 17, 2026
Chauffeurs & Services logo

Reply from Chauffeurs & Services

Thank you for your review!

We are delighted to hear that Marvin provided such an exceptional experience. Professionalism and personal service are at the heart of what we do, and we will be sure to share your feedback with him.

We truly appreciate your trust and look forward to welcoming you again soon.

Best regards,
The Chauffeurs & Services Team

Rated 5 out of 5 stars

pickup was very lovely

pickup was very lovely, my friend really loved the welcome and drive.

April 14, 2026
Chauffeurs & Services logo

Reply from Chauffeurs & Services

Thank you for your review!

We truly appreciate your trust and hope to welcome you again soon.

Best regards,
The Chauffeurs & Services Team

Rated 5 out of 5 stars

great service

good car and driver was on time for all pickups.

April 14, 2026
Chauffeurs & Services logo

Reply from Chauffeurs & Services

Thank you for your review!

We are pleased to hear that you enjoyed the service and that the vehicle and punctuality met your expectations.

We truly appreciate your trust and hope to welcome you again soon.

Best regards,
The Chauffeurs & Services Team

Rated 5 out of 5 stars

BEST EXPERIENCE EVER!

From start to finish, the whole experience was nothing short of amazing. It took me all of 5 minutes to secure a vehicle, pay and get a confirmation email. The online correpondence afterwards, via email, was great - quick responses and great attitude. The chauffeur, Philani, was amazing - he arrived on time, kept in constant contact with me throughout the day and he chatted to me so respectfully and professionally when he arrived. I followed him in my own car, and his driving was excellent. What amazing people to deal with.

April 18, 2026
Chauffeurs & Services logo

Reply from Chauffeurs & Services

Thank you so much for your review, we truly appreciate you taking the time to share your experience.

We’re delighted to hear that everything, from the booking process to the communication and the service on the day, met your expectations. It’s especially great to know that Philani made such a positive impression. We will be sure to pass along your feedback to him, he will be very pleased to hear it.

We hope to welcome you again very soon!

Warm regards,
Chauffeurs & Services

Rated 5 out of 5 stars

Everything was great

Everything was great. The car was perfect and our driver (Marvin) was wonderful.

April 13, 2026
Chauffeurs & Services logo

Reply from Chauffeurs & Services

Thank you very much for your kind feedback.

We’re delighted to hear that you enjoyed the experience and that everything met your expectations. It’s great to know that Marvin made a positive impression, we will be sure to share your words with him.

We look forward to welcoming you again soon.

Warm regards,
Chauffeurs & Services

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Professional driver on time and easy communication with company via WhatsApp to arrange itiinerary

April 12, 2026
Chauffeurs & Services logo

Reply from Chauffeurs & Services

Thank you for your kind feedback.

We’re very pleased to hear that you had an excellent experience and that everything ran smoothly. Punctuality, clear communication, and flexibility are key priorities for us, so it’s great to know that arranging your itinerary via WhatsApp was convenient and efficient.

We hope to welcome you again soon!

Warm regards,
Chauffeurs & Services

Rated 5 out of 5 stars

EVERYTHING WAS PERFECT

EVERYTHING WAS PERFECT, ALWAYS ON TIME, LUXURY AND COMFORTABLE CARS

October 17, 2025
Chauffeurs & Services logo

Reply from Chauffeurs & Services

Thank you very much for your feedback!

We’re delighted to hear that everything was perfect and that you appreciated the punctuality as well as the comfort and quality of our vehicles. Providing a reliable and luxurious experience is exactly what we strive for.

We look forward to welcoming you again soon.

Warm regards,
Chauffeurs & Services

Rated 5 out of 5 stars
Chauffeurs & Services logo

Reply from Chauffeurs & Services

Thank you for your feedback!

We are delighted to hear that you appreciated our communication and service. Providing a smooth, reliable experience for our clients is always our top priority.

We look forward to assisting you again soon.

Best regards,
Chauffeurs & Services

Rated 5 out of 5 stars

Excellent and Highly Reliable Chauffeur Service

We used Chauffeurs & Services last night for a client transfer from Doha to Riyadh and were very impressed with the overall service.

The communication was exceptionally fast, professional, and efficient from the very beginning. The coordination via a group chat worked perfectly, ensuring that everyone involved was always informed at the same time. All arrangements were handled smoothly and very reliably.

The minivan arrived exactly on time, was very comfortable and well maintained, and the driver was extremely friendly, professional, and very knowledgeable about the route. The journey was pleasant and stress-free throughout.

Overall, an excellent service experience from start to finish. I would highly recommend Chauffeurs & Services and will certainly book with them again in the future.

March 5, 2026
Unprompted review
Chauffeurs & Services logo

Reply from Chauffeurs & Services

Thank you very much for your detailed and positive review. We are delighted to hear that you were satisfied with the service from start to finish.

Reliable communication, smooth coordination, and professional drivers are essential to the experience we aim to provide at Chauffeurs & Services. It is wonderful to know that the transfer from Doha to Riyadh met your expectations and that the journey was comfortable and stress free for your client.

We truly appreciate your recommendation and look forward to assisting you again in the future.

Best regards,
Chauffeurs & Services

Rated 5 out of 5 stars

Hands down the best chauffeurs service…

Hands down the best chauffeurs service in the Globe !
If you are not booking them, you are missing out 💯

The best of the best 🏆

March 2, 2026
Unprompted review
Chauffeurs & Services logo

Reply from Chauffeurs & Services

Thank you very much for your feedback.

Being described as the best chauffeur service is a true honor and a responsibility we take seriously. We are grateful for your trust and continued support, and we remain committed to delivering excellence at every step.

We look forward to serving you again soon.

Kind regards,
Chauffeurs & Services

Rated 5 out of 5 stars

Big shoutout to Fabien

Big shoutout to Fabien
Honestly couldn’t have asked for better service, execution and efficiency especially in such a difficult time in Dubai.

With multiple last minute changes, and many hours of travel for our clients, we couldn’t be happier with the high level of service.

10/10, couldn’t recommend him enough.

March 1, 2026
Unprompted review
Chauffeurs & Services logo

Reply from Chauffeurs & Services

Thank you for your wonderful feedback.

We are delighted to hear that Fabien delivered such a high level of service, especially during a challenging time and with multiple last minute changes. Providing seamless, efficient support for your clients is always our priority.

We truly appreciate your 10 out of 10 recommendation and look forward to assisting you again soon.

Kind regards,
Chauffeurs & Services

Rated 4 out of 5 stars

Very nice service

Very nice service, very professional, on time

February 13, 2026
Chauffeurs & Services logo

Reply from Chauffeurs & Services

Thank you very much for your kind words.
We are delighted to hear that you appreciated the professionalism and punctuality of our service.

It was a pleasure assisting you, and we look forward to serving you again soon.

Kind regards,
Chauffeurs & Services Team

Rated 5 out of 5 stars

Excellent service

Excellent service! Mr. Sadiq Jassim, our chauffeur was very professional, punctual, and very courteous. It was a smooth and comfortable ride. Highly recommended!

January 1, 2026
Chauffeurs & Services logo

Reply from Chauffeurs & Services

We are delighted to hear that you had such a positive experience and that Mr. Sadiq Jassim provided professional, punctual, and courteous service. Ensuring a smooth and comfortable ride is always our priority, and your recommendation truly means a lot to us.

We look forward to welcoming you again soon.

Best regards,
Chauffeurs & Services

Rated 5 out of 5 stars

Great service

December 24, 2025
Chauffeurs & Services logo

Reply from Chauffeurs & Services

Thank you for your review!

We look forward to welcoming you again soon.

Warm regards,
Chauffeurs & Services

Rated 5 out of 5 stars

Sonny did a great job of explaining the…

Sonny did a great job of explaining the history and also interesting facts of where we visited. I would recommend the use of this Driver, he is safety minded, courteous, and presented our journey/tour with him quite well.

December 10, 2025
Chauffeurs & Services logo

Reply from Chauffeurs & Services

Thank you very much for your review and recommendation!

We are delighted to hear that Sonny made your journey both informative and enjoyable, sharing the history and interesting details along the way.
We hope to have the pleasure of welcoming you again on a future journey.

Warm regards,
Chauffeurs & Services

Rated 1 out of 5 stars

Fraud No car showed up and they charged…

Fraud No car showed up and they charged our credit card anyway and you can’t get through on the phone numbers or email address listed on correspondence

December 3, 2025
Chauffeurs & Services logo

Reply from Chauffeurs & Services

Dear M. Soares,

We are truly sorry to read your message. After reviewing the situation on our side, we can confirm that:

We have already reached out to you by email to clarify the matter,
A full refund has been processed immediately,
Our records indicate that the booking was cancelled on your side, which explains why no chauffeur arrived at the scheduled location.

Of course, we remain fully available should you need any additional information, and we would be happy to assist you with any future booking.

Kind regards,
The Chauffeurs & Services Team

Rated 5 out of 5 stars
Chauffeurs & Services logo

Reply from Chauffeurs & Services

Thank you so much for your review!

We’re delighted to hear that you had an amazing experience with our driver and service. Your satisfaction means everything to us, and we look forward to welcoming you again on your next journey.

Best regards,
Chauffeurs & Services

Rated 5 out of 5 stars

Excellent service

Excellent service. Driver was on time and very very professional.

November 5, 2025
Chauffeurs & Services logo

Reply from Chauffeurs & Services

Thank you for your review!

We’re delighted to hear that you had an excellent experience with our service. Punctuality and professionalism are at the heart of what we do.
We look forward to welcoming you again soon!

Best regards,
Chauffeurs & Services

Rated 5 out of 5 stars

Constant good service

Good service is provided constantly by this company!

October 21, 2025
Chauffeurs & Services logo

Reply from Chauffeurs & Services

Thank you for your continued trust!

We truly appreciate your loyalty and are delighted to know that our service consistently meets your expectations.

Best regards,
Chauffeurs & Services

Rated 5 out of 5 stars

Always very responsive to our…

Always very responsive to our enquiries, quick and prompt with their proposal.

October 11, 2025
Chauffeurs & Services logo

Reply from Chauffeurs & Services

Thank you for your review!

We’re delighted to hear that you appreciated our responsiveness and efficiency.
It’s always a pleasure assisting you, and we look forward to organizing your next journey with us.

Warm regards,
Chauffeurs & Services

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look