Stephane, our driver, was fantastic. Arrived early with a name card. Took us everywhere we asked for and added his own recommendations that were great. He was always waiting and ready for us regardles... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Our driver, Ricky was punctual, friendly and helpful. He is a careful and safe driver. His car was immaculately clean. I would have no hesitation in engaging Ricky again, and to recommend him to other... See more
Company replied
Big shoutout to Fabien Honestly couldn’t have asked for better service, execution and efficiency especially in such a difficult time in Dubai. With multiple last minute changes, and many hours... See more
Company replied
Sonny did a great job of explaining the history and also interesting facts of where we visited. I would recommend the use of this Driver, he is safety minded, courteous, and presented our journey/tour... See more
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Company details
Written by the company
Global Premium Chauffeur Service At Chauffeurs & Services, we deliver more than transportation. We create an exceptional travel experience, with professional multilingual chauffeurs, premium vehicles, and unmatched reliability across Europe, the United States, the Middle East and beyond. From airport transfers to tailored long-distance journeys, our service is designed for those who demand comfort, discretion, and global consistency. Driving sustainably, globally Our modern fleet includes electric and low-emission vehicles. Our eco-driven philosophy extends from smart route planning to our partnership with Stripe Climate, helping remove CO₂ from the atmosphere with every ride. Clear, upfront pricing No surprises. No hidden fees. The price you see is the price you pay whether you're in Geneva, Dubai, London, or Miami. For business or leisure, one global standard: Luxury, trust, and environmental responsibility wherever you travel.
Contact info
Baarerstrasse 43, 6300, Zug, Switzerland
- +41447976124
- booking@chauffeur-services.com
- chauffeur-services.com
4.4
Excellent
143 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The service and communication were…
The service and communication were outstanding, and Yanis was both skilled and super professional.
September 19, 2025
Reply from Chauffeurs & Services
Thank you for your review!
We’re delighted to hear that you enjoyed the service and communication, and we’ll be sure to pass on your compliments to Yanis.
We look forward to welcoming you again soon.
Best regards,
Chauffeurs & Services
AMAIZING DOING BUSINESS WITH THIS…
AMAIZING DOING BUSINESS WITH THIS COMPANY
September 19, 2025
Unprompted review
Reply from Chauffeurs & Services
Thank you for your feedback!
We’re truly pleased to hear that your experience with us was amazing.
We look forward to serving you again in the future.
Best regards,
Chauffeurs & Services
Emanuel did a great job
Emanuel did a great job, picking us up on time even helping us with our bags to the car. The drive was lovely and we arrived without issue. I would hire Emanuel and Chauffeurs & Services again, thank you!
September 10, 2025
Reply from Chauffeurs & Services
Thank you for sharing your experience!
We’re delighted to hear that Emanuel provided such attentive service. Your review means a lot, and we look forward to welcoming you back with Chauffeurs & Services whenever you need us.
Best regards,
Chauffeurs & Services
The driver was 10 min early and send me…
The driver was 10 min early and send me a whats app message around 30 min before arrival. That really helped me to relax. She opened and closed the door for me, asked me if i wakt water and if the temperature is good for me in the car. She confirmed the address of destination with me again and made me feel really relaxed and save. I had problems with my internet connection and i could use wifi in the car. The car was super comfortable and the driver drove super smooth. All in all super happy with the service.
September 2, 2025
Unprompted review
Reply from Chauffeurs & Services
Thank you so much for your review!
We’re delighted to hear that your chauffeur made you feel relaxed and safe, and that every detail contributed to a smooth journey. We look forward to welcoming you again on your next trip.
Warm regards,
Chauffeurs & Services
Fabien and Enzo are the best!
Fabien and Enzo ALWAYS provide excellent service. I’m so happy your company was recommended to me!
August 28, 2025
Reply from Chauffeurs & Services
Thank you so much for your review!
We’re thrilled to hear that Fabien and Enzo always deliver excellent service. We’re equally happy that our company was recommended to you, and we’re grateful you chose us.
We look forward to welcoming you again soon at Chauffeurs & Services.
Fast organization
Easy communication, fast responses and great service and cars around the globe.
August 23, 2025
Reply from Chauffeurs & Services
Thank you for your feedback!
We’re glad to know that our quick organization, smooth communication, and worldwide service met your expectations. It’s always our goal to make travel effortless and enjoyable.
We look forward to arranging your next journey.
Best regards,
Chauffeurs & Services
Car and driver were great
August 20, 2025
Reply from Chauffeurs & Services
Thank you for your feedback!
We’re glad to hear that both the car and the chauffeur met your expectations. We look forward to welcoming you again on your next journey.
Best regards,
Chauffeurs & Services
Excellent service.
August 13, 2025
Reply from Chauffeurs & Services
Thank you for your review!
We’re delighted to hear you enjoyed our service and look forward to welcoming you again soon.
Warm regards,
Chauffeurs & Services
Reply from Chauffeurs & Services
Thank you so much for your review!
We're thrilled to hear that you found the service perfect. It means a lot to us, and we look forward to welcoming you again soon.
Warm regards,
Chauffeurs & Services
Reply from Chauffeurs & Services
Thank you for your review!
We're glad to hear you had a great experience and that everything went smoothly. We really appreciate the recommendation and hope to see you again soon!
Best regards,
Chauffeurs & Services
Super service for airport transfers in Munich and Dubaï
I’ve used Chauffeurs & Services in Munich and in Dubaï for both airport transfers, the chauffeurs were kind, the car modern and clean and everything was smooth
Really recommend this company and would definitely use it again
July 24, 2025
Unprompted review
Reply from Chauffeurs & Services
Thank you for your feedback!
We’re so pleased to hear that your airport transfers in both Munich and Dubai went smoothly. It means a lot to us that you enjoyed the service, the vehicles, and our chauffeurs. We truly appreciate your recommendation and look forward to welcoming you again soon!
Best regards,
Chauffeurs & Services
Could not have gone smoother
Could not have gone smoother. We provided the port and name if our ship. Pedro was there right at 9am. He loaded all of our luggage and quickly got us to the airport. Very easy to do business with.
June 28, 2025
Reply from Chauffeurs & Services
Dear Guest,
Thank you so much for your kind words and for taking the time to share your experience!
We’re delighted to hear that everything went smoothly and that Pedro was able to assist you right on time at the port. It’s great to know he took good care of your luggage and ensured a seamless transfer to the airport.
Your satisfaction means a lot to us, and we’ll be sure to pass on your compliments to Pedro.
We look forward to welcoming you again on your next journey!
Warm regards,
The Chauffeurs & Services Team
It was a smooth ride with a very…good experience
It was a smooth ride with a very friendly, polite and capable driver. I felt very safe.
June 26, 2025
Reply from Chauffeurs & Services
Dear Dr. Junker,
Thank you very much for your kind words and your 5-star rating!
We’re delighted to hear that your ride was smooth and that you felt safe and well cared for by your chauffeur. Your recognition of their friendliness, politeness, and professionalism truly means a lot to us. Ensuring your comfort and safety is at the heart of everything we do.
We look forward to welcoming you again soon for another exceptional journey.
Warm regards,
The Chauffeurs & Services Team
It is a scam! beware
Worst company to work with! they want to work for cheap and do not pay their employees and chauffeurs.
Mr. Champroux is a difficult person to work with.
Stay away from this fraudulant company.
May 31, 2025
Unprompted review
Reply from Chauffeurs & Services
Dear Scammer from Pakistan,
Your review is completely fabricated and does not reflect any real or verified experience with our company. It is perhaps difficult for some to work with me because I uphold high standards and demand excellence in the services provided to our esteemed clients something your conduct and performance clearly failed to meet.
Chauffeurs & Services remains committed to professionalism, fairness, and top-tier quality, both for our clients and collaborators. False and malicious comments like yours only reflect the frustration of those who could not align with the level of service we require.
We take all defamatory content seriously and reserve the right to pursue appropriate legal action against false allegations.
Worst experience ever
Overcharged us for a ride, later charged the card again. Never returned the money. Blocked our emails and messages. They are a scam.
Avoid this company at all costs!
April 16, 2025
Unprompted review
Reply from Chauffeurs & Services
Dear Scammer from Pakistan
We’re very sorry to read your comment and take all feedback seriously. However, after a careful review of our records, we could not find any service provided under your name or details. At Chauffeurs & Services, we are committed to delivering the highest quality of service and always encourage our genuine clients to contact us directly with any concerns so we can resolve them immediately.
If you believe this is a mistake or if you have specific details regarding your booking, please contact our customer care team at office@chauffeur-services.com. We value transparency and client satisfaction above all.
Thank you,
The Chauffeurs & Services Team
Reply from Chauffeurs & Services
Dear Scammer from Pakistan
We’re very sorry to read your comment and take all feedback seriously. However, after a careful review of our records, we could not find any service provided under your name or details. At Chauffeurs & Services, we are committed to delivering the highest quality of service and always encourage our genuine clients to contact us directly with any concerns so we can resolve them immediately.
If you believe this is a mistake or if you have specific details regarding your booking, please contact our customer care team at office@chauffeur-services.com. We value transparency and client satisfaction above all.
Thank you,
The Chauffeurs & Services Team
This is a scam company! Beware!!
Over the course of our collaboration, my team and I provided dedicated support to help Mr. Champroux build and manage his backend office operations and affiliate network across Europe. Despite our commitment and diligence, we encountered numerous challenges and problems.
Key Issues Experienced:
Chronic late payments: Invoices were rarely paid on time, and nearly every payment was delayed or reduced without justification. At the time of writing, Mr. Champroux still owes us over USD 2,000. He has not responded to our emails and blocked all communication channels since March 18, 2025, breaching the signed contract.
Unethical billing practices: We observed repeated incidents of overcharging customers after rides had been completed, as well as delayed or denied payments to affiliate partners and drivers.
Communication breakdown: Multiple clients, drivers, and affiliates who raised concerns about billing or payments were blocked from communication instead of being assisted or addressed by Mr. Champroux.
Toxic management style: Mr. Champroux frequently micromanaged, used inappropriate language, and unfairly blamed his team for mistakes, even when the issues stemmed from his own decisions. False accusations were made by Mr. Champroux upon confrontation. This behavior was observed with a lot of drivers and partners.
Low service quality: In an effort to maximize profit, he often engaged the lowest-cost affiliates to fulfill rides, which led to a decline in service quality and frequent client complaints.
These practices have contributed to extremely high turnover within his organization. To our knowledge, no dispatcher, driver, or affiliate has remained with him long-term due to similar treatment. Please go to their Google profile and look at the reviews by yourself.
For Customers:
If you are a customer, I highly recommend booking directly with reputable local transportation companies. Many of them offer better pricing and direct accountability, unlike middlemen operations that subcontract all services.
For Affiliates and Partners:
If you have already had issues with this company, I encourage you to share your experience by leaving a review on platforms like Google or tripadvisor. This transparency helps protect others in the industry. And if you have not yet experienced issues, please proceed with caution, as many have been affected over time.
Thank you for taking the time to read this message.
May 30, 2025
Unprompted review
Reply from Chauffeurs & Services
Dear Scammer from Pakistan
I am writing to firmly reject the false and defamatory allegations made by Mr. Adnan Manzour regarding my professional conduct and the operations of my company, Chauffeurs & Services. The decision to terminate our collaboration was not taken lightly and was the direct result of numerous documented failures by his team.
From the outset, Mr. Manzour’s team displayed a lack of operational competence. Repeated dispatching errors disrupted our services and negatively impacted client satisfaction. Additionally, his team subcontracted rides to unverified and unprofessional providers without prior approval, jeopardizing service quality and violating our internal standards. On multiple occasions, my own team had to intervene to resolve their mistakes—often at our own expense.
Furthermore, his company failed to meet its contractual obligations. Essential tracking data and service logs were either missing or unreliable, making it impossible to validate the hours claimed. There were also multiple attempts to issue invoices for unverified services, which we rightfully challenged and adjusted. These breaches of contract made any further collaboration untenable.
What is most serious, however, is that Mr. Manzour unlawfully extracted confidential client data from our internal systems. This represents a clear violation of both our signed confidentiality agreement and international data protection laws, including the GDPR. This breach has been formally reported to our legal counsel, and legal proceedings may follow.
Given the false accusations now being circulated publicly, I must clarify that Chauffeurs & Services operates with professionalism, transparency, and respect for every client and partner. I reserve the right to pursue all legal remedies available against Mr. Manzour for defamation, breach of contract, and violation of data privacy regulations.
To all clients, affiliates, and partners: our company remains committed to the highest standards of service and accountability. We will continue to act with integrity and will not allow unfounded attacks to go unanswered.
Sincerely,
Fabien Champroux
Our driver was prompt
Our driver was prompt. Very nice car and would book again over and over 5 stars for sure
May 6, 2025
Reply from Chauffeurs & Services
Thank you for your feedback!
We are pleased to hear that you were satisfied with our driver and the quality of the vehicle. It means a great deal to us that you would choose our service again.
We look forward to serving you in the future.
Best regards,
Chauffeurs & Services
Service to client is excellent!!
Service to client is excellent!!! very fast responses and they created a wsp group for better communication with our team!
April 21, 2025
Reply from Chauffeurs & Services
Thank you for the great feedback! We're glad the WhatsApp group and quick communication made things smoother for your team. It was a pleasure supporting you, and we’re here whenever you need us again!
Warm regards,
Chauffeurs & Services
What a scam partner company !!!!
What a scam partner company !!!!
Rember and avoid this company as a partner they dont pay to the drivers and send penaltys to the drivers , make lies to dont pay , i provide a service for this company and i dont get pay, i provide a mercedes benz class brand new Like they ask ( Mercedes benz e class or similar ) and they dont pay me , and send me a invoice 2000chf to pay them because they say i provide a wrong car imagine that .
Avoid this scam in switzerland becareful
Dont pay the drivers
They provide a Bad service in Zurich, and now they put the fault on me imagine this !!!!!
Sure i contact the client because this company as i say have a bad driver and bad service in zurich and they try out fault on me , the client say the: the bad services are provide in zurich not in Geneve and we have proves !!!
February 13, 2025
Unprompted review
Reply from Chauffeurs & Services
Sir, in order to clarify your opinion, you provided a service with a vehicle that was not compliant The car was note register in our system and was under our requirement. Furthermore, after the service, you took the liberty of contacting our customer, clearly indicating your company's information. As indicated in our partnership contract which you have accepted, it is clearly stated that a penalty will be applied in the event of such behavior. What's more, as a result of your deplorable service we have lost the contract with the customer! Who is the scammer in this story, you or us?
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