Chayil CoutureReviews 

40
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I found the whole experience of the tailoring to be very professional and was pleased with the results. I also felt comfortable in a friendly environment which put me at ease,

Rated 5 out of 5 stars

Ekuba is very friendly and efficient. Always smiling and more than happy to help with nothing too much trouble down to every detail. Helpfully offering advice after listening to what you'd like or... See more

Rated 5 out of 5 stars

What a fabulous and delightful lady offering a five star experience. She listened to me and understood what I wanted to achieve when altering an evening dress to fit. Very responsive by replying quick... See more

Company replied

Rated 4 out of 5 stars

I can’t recommend Chayil enough. She adapted my dress for my daughter’s wedding, which was quite a complicated job, and handled it beautifully. The end result was great and had a few fittings to ensu... See more

Company details

  1. Dressmaker

Written by the company

We specialise in made to measure dresses for all occasions. We provide high quality wedding and bridesmaid dress alterations. We also specialise in traditional African Clothing. We provide all sorts of clothing alterations. Ekuba is a very talented seamstress with over thirty years experience in the trade.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(40)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ekuba is very friendly and efficient.

Ekuba is very friendly and efficient.
Always smiling and more than happy to help with nothing too much trouble down to every detail.
Helpfully offering advice after listening to what you'd like or need.
Even when unwell she was determined to produce exactly what I was expecting and dreamed of.
All in all a lovely, stressful free experience and I would 100% recommend

October 9, 2025
Rated 4 out of 5 stars

I can’t recommend Chayil enough

I can’t recommend Chayil enough. She adapted my dress for my daughter’s wedding, which was quite a complicated job, and handled it beautifully. The end result was great and had a few fittings to ensure it was right. She also did some minor alterations on my daughter’s wedding dress with an incredibly quick turnaround. Professional, skilled, and reliable, reasonably priced too with the work involved. Great

August 18, 2025
Rated 5 out of 5 stars

Beautiful needlework

Great experience for start to finish for alterations to mother-of-the-groom dress. From first to final fittings, Ekuba was very professional plus warm and friendly. The end result to the dress was perfection.
The website allows you to make booking and adds to calendar.
Would highly recommend.

August 21, 2025
Rated 5 out of 5 stars

Amazing!

Ekuba did such an incredible job with my wedding dress alterations. It was such a big job as the whole dress had to be taken apart and reconstructed to reduce it by a few sizes. It was a lot of work. The fit was amazing and better than I could have hoped for. The care and skill she possess is outstanding. I would recommend Ekuba to everyone wanting alterations of any kind.

April 2, 2024
Chayil Couture logo

Reply from Chayil Couture

Thank you so much for the lovely review Sue. I really appreciate it.

Rated 5 out of 5 stars

Great service

Great service! Ekuba sorted out my dress in no time. She is professional, kind and flexible on delivery time. Really recommend.

June 28, 2024
Chayil Couture logo

Reply from Chayil Couture

Thank you so much for the lovely review - much appreciated

Rated 5 out of 5 stars

Excellent service

Did lovely job taking prom dress up. Fast turnaround and great price. Duaghter was very happy with her dress and fit. Thank you!

July 1, 2024
Chayil Couture logo

Reply from Chayil Couture

Thank you so much for the review

Rated 5 out of 5 stars

Prom dress

My daughter designed her dress herself and Ekuba understood exactly what she wanted her prom dress to look like. She made my daughter feel very comfortable throughout. The finished dress is absolutely stunning. Thank you so much ☺️

June 20, 2024
Chayil Couture logo

Reply from Chayil Couture

Thank you so much for the review Zoe - really appreciate it.

Rated 5 out of 5 stars

The most amazing experience

The most amazing experience having my wedding dress altered. I trusted Ekuba completely and my dress now fits me like a glove and you'd never even know it had been altered so drastically. Thank you, I had the biggest smile on my face at my last fitting!

March 11, 2024
Chayil Couture logo

Reply from Chayil Couture

Thank you so much for the review Michaella. It was a real pleasure to work with you. I hope the wedding went smoothly :)

Rated 5 out of 5 stars

Excellent service

August 17, 2023
Chayil Couture logo

Reply from Chayil Couture

Thank you very much Hazel for taking the time to write me a review. I really appreciate it. Best Wishes. Ekuba.

Rated 5 out of 5 stars

Did a fantastic job of altering my…

Did a fantastic job of altering my wedding dress at really short notice for a great price.highlyhighly recommend.thank you so much for saving a stressed bride 😁

August 2, 2023
Chayil Couture logo

Reply from Chayil Couture

Thank you so much. I hope the wedding went well!

Rated 5 out of 5 stars

Quality job, very helpful

Very helpful advice given prior to alteration
Great quality workmanship
Good communication throughout
Would recommend to friends

July 4, 2023
Chayil Couture logo

Reply from Chayil Couture

Thank you so much for the review - it is much appreciated. Best Wishes. Ekuba

Rated 5 out of 5 stars

Fantastic friendly service

Fantastic friendly service - so much care and attention to detail - brilliant job made shortening prom dress - will definitely use again and highly recommend

June 4, 2023
Chayil Couture logo

Reply from Chayil Couture

Thank you so much Sian for the review. Hope your daughter has a brilliant time at the Prom :)

Rated 5 out of 5 stars

Fantastic service, great quality, value for money.

Ekuba adjusted my daughter's prom dress. She was very welcoming and gave some excellent advice. We were absolutely delighted with the results, the dress fit perfectly and Ekuba's attention to detail was second to none. There was a lot of work to be done and Ekuba offered a very fair price. I would highly recommend her services to anyone.

May 4, 2023
Chayil Couture logo

Reply from Chayil Couture

Thank you so much for the lovely review Viv. Hope your daughter enjoys the Prom.

Rated 5 out of 5 stars

Excellent service

Excellent service, nothing is too hard and very professional. Ekuba makes recommendation whilst providing all the information to make an informed decision

April 21, 2023
Chayil Couture logo

Reply from Chayil Couture

Thank you so much for the review Debbie. Best Wishes. Ekuba

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look