Chayil CoutureReviews 

40
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I found the whole experience of the tailoring to be very professional and was pleased with the results. I also felt comfortable in a friendly environment which put me at ease,

Rated 5 out of 5 stars

Ekuba is very friendly and efficient. Always smiling and more than happy to help with nothing too much trouble down to every detail. Helpfully offering advice after listening to what you'd like or... See more

Rated 5 out of 5 stars

What a fabulous and delightful lady offering a five star experience. She listened to me and understood what I wanted to achieve when altering an evening dress to fit. Very responsive by replying quick... See more

Company replied

Rated 4 out of 5 stars

I can’t recommend Chayil enough. She adapted my dress for my daughter’s wedding, which was quite a complicated job, and handled it beautifully. The end result was great and had a few fittings to ensu... See more

Company details

  1. Dressmaker

Written by the company

We specialise in made to measure dresses for all occasions. We provide high quality wedding and bridesmaid dress alterations. We also specialise in traditional African Clothing. We provide all sorts of clothing alterations. Ekuba is a very talented seamstress with over thirty years experience in the trade.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(40)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ekuba was really helpful and did an…

Ekuba was really helpful and did an amazing job altering and taking up a bridesmaid dress that was not a straightforward task. Looked amazing when finished. Also altered my wedding outfit very pleased with outcome. Professional and reasonable thanks so much

April 19, 2023
Chayil Couture logo

Reply from Chayil Couture

Thank you very much for taking the time to write a review Shelley. It was a pleasure to work with you. Best Wishes. Ekuba.

Rated 5 out of 5 stars

Just Perfect

She created some beautiful clothes for us within a tight timeframe. The clothes was perfect and exactly what we asked for. She works with traditional Ghanaian clothing and knows how to work with it really well. We will definitely be recommending her to friends as she also does clothing alterations! Thank you so much x

March 18, 2023
Chayil Couture logo

Reply from Chayil Couture

Thank you so much for the review Cat. I really enjoyed incorporating the traditional Kente into your contemporary outfit and you looked fabulous in the photos. Hope to see you again some time.

Rated 5 out of 5 stars

Chayil has great customer service…

Chayil has great customer service skills, she is gentle, she listens to her customers and tries your best to make them satisfy.

March 15, 2023
Chayil Couture logo

Reply from Chayil Couture

Thank you Michelle for taking the time to write a review. I really appreciate it. I hope your event goes well.

Rated 5 out of 5 stars

Excellent

Excellent service as always. Thank you.

January 30, 2023
Chayil Couture logo

Reply from Chayil Couture

Thank you so much for the review Emma. Look forward to seeing you again soon. Best Wishes. Ekuba

Rated 5 out of 5 stars

Excellent service

Excellent service , lovely lady with a lovely smile, did alterations over night with little notice . Will def be using again thankyou x

December 16, 2022
Chayil Couture logo

Reply from Chayil Couture

Thank you for leaving me a review Julia. I really appreciate it. Have a great Christmas and New Year! Ekuba.

Rated 5 out of 5 stars

Very neat Work!

Did a fantastic neat job on my work shirts, very happy.

December 6, 2022
Chayil Couture logo

Reply from Chayil Couture

Thank you so much for the review Neil. Hope to see you again soon. Ekuba

Rated 5 out of 5 stars

Great service

Good website, easy to book appointments.
Great service, professional with a relaxed feel.
Garment was completed in good time and finished to a high standard.
Overall I’m very happy with my experience and would definitely recommend this service to friends.

December 5, 2022
Chayil Couture logo

Reply from Chayil Couture

Thank you for the recommendation Karen. I enjoyed working with you. Hope to see you again soon. Ekuba

Rated 5 out of 5 stars

What a fabulous and delightful lady…

What a fabulous and delightful lady offering a five star experience. She listened to me and understood what I wanted to achieve when altering an evening dress to fit. Very responsive by replying quickly to my enquiries. A true professional who is excellent at her craft. Highly recommended as her work is second to none. I definitely wouldn’t go anywhere else!!

December 4, 2022
Chayil Couture logo

Reply from Chayil Couture

Thank you so much for writing me such a wonderful review Kelly. It was lovely to work with you and look forward to seeing you again.

Rated 5 out of 5 stars

Ekuba saved my wedding day

Ekuba saved my wedding day !

I arranged a quick wedding and ordered my dress online. I received it 4 days before my big day and what arrived, was not what was advertised!

My partner found Ekuba by searching for dressmakers on Google - and what a find! With 3 days to go, Ekuba pulled out ALL the stops to transform the dress. I know she spent hours and hours working on it - unpicking an enormous amount of stretchy material, reshaping and restitching it. She had to travel out to look for new materials. She really went above and beyond! I honestly thought it was in salvageable and had even turned to ASOS for some emergency back ups. But I didn’t need to. Somehow, Ekuba had made the dress absolutely beautiful and perfect! It was outstanding!!!

Ekuba has extraordinarily skills as a dressmaker. I will be forever grateful for the huge amounts of work she did to make me feel special on my big day. I loved wearing my dress!

Thank you Ekuba! Love Jo xxx

October 8, 2022
Chayil Couture logo

Reply from Chayil Couture

Thank you so much Jo for writing me such a lovely review and for sending me flowers :) That was a really nice surprise. It was a real pleasure to meet you and work with you and I'm so glad that the day went well. Take Care. Ekuba

Rated 5 out of 5 stars

Fantastic service !

Fantastic service !! nothing was to much of a problem ,brilliant communications, lovely and friendly made you feel at ease. Would definitely recommend

September 23, 2022
Chayil Couture logo

Reply from Chayil Couture

Thank you so much for taking the time to write me a review Debbie, I really appreciate it. I hope everything went well. See you again soon. Ekuba.

Rated 5 out of 5 stars

Perfect stitches

I had a dress with longer shoulder, sleeves and length but Chayil Couture perfected it for me.
Thanks a lot.

September 16, 2022
Chayil Couture logo

Reply from Chayil Couture

Thanks very much for the review Edith. It was lovely to work with you. Hope to see you again soon. Ekuba

Rated 5 out of 5 stars

Wedding Dress

I have enjoyed my experience with Chayil Couture.
My wedding dress fits amazing and the alterations were fantastic.
I will definitely go back if I need alterations on anything in the future

August 22, 2022
Chayil Couture logo

Reply from Chayil Couture

Thanks so much for the review Natasha. I really enjoyed working on your dress with all the crystals. Best of luck with the wedding :)

Rated 5 out of 5 stars

Mother of bride outfit alterations.

My alterations to my outfit for my daughters wedding was completed on time and well. Ekuba is a lovely person to deal with and I feel confident to recommend her work to other people.

July 29, 2022
Chayil Couture logo

Reply from Chayil Couture

Thank you so much for taking the time to write a review Mrs Dagnell. It was a real pleasure to work with you. Hope to see you again soon.

Rated 5 out of 5 stars

Great service

Great service, quick turnaround very happy with the alterations made on my daughters bridesmaids dress

July 3, 2022
Chayil Couture logo

Reply from Chayil Couture

Thank you so much for the review Nikki. I really appreciate it. Hope to work with you again sometime. Ekuba

Rated 5 out of 5 stars

Lovely lady are really great service

Lovely lady are really great service. My alterations were spot on. Would definitely recommend and use again .

June 16, 2022
Chayil Couture logo

Reply from Chayil Couture

Thank you so much for the review. I really appreciate it. It was so nice to work with you. Hope to see you again soon.

Rated 5 out of 5 stars

I would definitely recommend

She is very professional, skilful lady and reasonably priced. Good communication and good quality finish - highly recommended.
Thanks Chayil Couture.

June 9, 2022
Chayil Couture logo

Reply from Chayil Couture

Thanks so much for the review Margaret. It was a real pleasure to alter your top to fit. Hope to see you again soon.

Rated 5 out of 5 stars

Emergency help with prom dress.

The prom dress is now perfect ,exactly what my daughter wanted. Very efficient , friendly service.

June 6, 2022
Chayil Couture logo

Reply from Chayil Couture

Thanks so much for the review. We really appreciate it as a small business. Hope the Prom goes well!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look