CheapDealsFare  Reviews 

2,563
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,095 reviews, reviewers had a great experience with this company, consistently noting the exceptionally high quality of assistance provided by agents. Customers frequently praise the support staff for their remarkable patience, genuinely helpful attitudes, and professional dedication when guiding them through complex travel plans and schedule changes. Many people also highlighted that representatives work diligently to secure the best available fares and ensure smooth reservation processes. Though some reviewers were not happy with unexpected price increases and sudden additional charges requested shortly after completing their initial bookings. Consumers additionally mentioned ongoing frustrations regarding delayed ticket confirmations, noticeable language barriers during phone calls, and unannounced extra fees for essential travel necessities.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing representatives as polite, helpful, and... See more

Price

Customers had negative experiences with price, reporting that initial low fares were followed by calls... See more

Booking process

People report ambiguous experiences with booking process. Some reviewers noted that specific representatives... See more

Customer service

Users describe ambiguous interactions with customer service, as experiences vary widely between individuals.... See more

Service

Reviewers express mixed feelings regarding the booking service. On one hand, many customers report severe... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Alena Irma was patient with me, even though I misunderstood the original price. This is an extremely important trip for my husband and I. Getting to see our granddaughter for the 3rd time in 4 years... See more

Rated 4 out of 5 stars

Ethan Walker was extremely polite and understanding when I had to cancel my reservation. A family emergency arose, and his was very kind and empathatic as I explained. I hope more of your associates... See more

Rated 5 out of 5 stars

This is the second time I've used this service, and I suppose I'm rating the results of the first trip months ago, combined the booking experience I just had. Both were easy and problem-free. The CSR... See more

Rated 5 out of 5 stars

Gary was professional, knowledgable and made the experience fast and accurate even in the face of my changes. I will definately book with Gary again and recommend him to my friends. He made thi... See more


Company details

  1. Travel Agency

Written by the company

CheapDealsFare is your one-stop shop for flight bargains, last-minute flights, travel advice, and inspirational articles. We're a group of dedicated, knowledgeable travelers on a goal to make finding and comparing the greatest airline bargains simple. CheapDealsFare is the beginning point for your vacation planning as one of the world's leading flight comparison services. Finding inexpensive flights is simple with our unique flight search, curated discounts, and inspirational articles.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 31% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(2,563)

1,061 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

A complete bait and switch

A complete bait and switch. Paid for a pair of tickets at a reasonable price. The day after paying and booking, I received emails and phone calls to contact them. One leg of my flight was overbooked and asked if I would I like to purchase another flight for way more money. Sounded like a complet scam to me. I was refused a refund.

September 9, 2026
Unprompted review
Rated 1 out of 5 stars

I purchased tickets for Delta airlines

I purchased tickets for Delta airlines. Gary called an hour later to tell me we were on standby for our flight. The ticket price almost doubled with Delta. I asked to cancel the whole thing and was told I can not cancel and get a refund. He suggested an American flight that was $40 cheaper than the Delta he was attempting to put me on since the original was not available. I literally had not purchased the tickets an hour before and was told I could not cancel. THIS is switch and bait! I am paying double the original advertised price and I feel that since the original flight was unavailable and it was determined within an hour, I should not be stuck with either forfeiting my money to cancel or paying double from the original amount. NOT COOL!

September 6, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM! CheapDealsFare

SCAM!!! CheapDealsFare, called after the online booking and said we had to rebook and pay over 3x the amount of the initial booking. Later, the airline called us directly and said there were 4 charges for the same amount for the same exact flight under 4 different email addresses with my name. Was told they will book extra flights and then cash in with others using the extra flights that were booked as duplicates.

September 5, 2026
Unprompted review
Rated 1 out of 5 stars

They would get a zero if it were an…

They would get a zero if it were an option! We booked tickets to Baltimore to see our son for Christmas. We booked our flights through Cheapdealsfare for an outstanding price. Then the whole thing went south. I was called by a representative that said our flight did not include any bags, seat selection or flight changes. NO where on their sight did it state these things were not available. To get these things, it costs us an additional $400! Which at that point we could have booked directly through the airline. I will not ever do business with this company again and I urge you to beware!

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

Katherine provides excellent service

Katherine Klein provided excellent service for booking a flight for three adults from Seattle to Halifax. Two of the passengers are well over 6 feet so extra legroom was important for the long flight, and Katherine worked hard with the airline and with us to guarantee this was provided in our reservation. In addition, I was calling from a remote location while traveling and the calls occasionally dropped and the WiFi was slow. Katherine found ways to deal with these interruptions to make the booking process go easier.

September 4, 2026
Unprompted review
Rated 1 out of 5 stars

Better in booking you do your…

Better in booking you do your reservation online. They send you receipt but then doesn't give you your information for when you get to the airport your boarding pass.. I literally in the airport and did not have a ticket to board my plane or boarding pass. Attendant took my information but nothing was found or book under my name for my ticket nowhere in the system as if flight was ever booked
To make matters worse they say they 24 hours and I called all morning trying to get somebody on the phone so the matter could get situated and see where the ball was dropped. Nobody answered my phone call, live chat or email very unprofessional.I get phone call after 10 basically saying they're going to charge me anyway and that was my fault because I didn't answer the phone. I said I was supposed to been boarding my plane at 7: 10am. Why are y'all just now calling me with booking info now at 10

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

I originally booked a flight with with…

I originally booked a flight with with United Airlines only to find out thst I was on Standby for the flight, I contacted the number and Dustin Henderson was very helpful and pleasant unlike the other agent I dealt with earlier.

September 4, 2026
Unprompted review

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